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Broadband Altnet Hyperoptic Not Hunting Fresh UK Funding as Gross Profit Hits £87m

29th Sep, 2025 (6 Comments)

City-focused broadband ISP Hyperoptic, which claims to have deployed their full fibre (FTTP/B) network to cover 1.9 million UK premises, has told ISPreview they’re NOT currently seeking more funding to keep their network expansion going. The company’s latest accounts to the end of 2024 show they generated maiden adjusted earnings of £2.7m in 2024 (vs a loss of £4.7m in 2023) and gross profit rose 20% to £87m.

Humax to Release PVR Set Top Box for Freely’s UK Broadband TV Service

29th Sep, 2025 (31 Comments)

Set-top-box manufacturer Humax appears to be preparing to launch its first box with video recording capabilities for the new broadband-based live TV streaming service Freely, which is supported by several of the major UK TV broadcasters (BBC, ITV etc.) and is an evolution – not yet a full replacement – of the existing Freeview service (inc. Freeview Play and Freesat).

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Broadband ISP Airband Target Positive EBITDA for 2028 as Funding Concerns Loom UPDATE

29th Sep, 2025 (6 Comments)

Alternative rural UK broadband ISP Airband, which has built a full fibre (FTTP) and wireless (FWA) network that covers parts of Wales and South West England, has shared a copy of their latest group accounts with ISPreview and revealed that they expect to reach EBITDA positivity in 2028. But the provider is still facing a “material uncertainty” over its funding.

Hints of 5Gbps Broadband and Package Tweaks from Virgin Media UK

28th Sep, 2025 (29 Comments)

In recent weeks ISPreview has started to see more indications that customers of UK ISP Virgin Media (O2), particularly those covered by their XGS-PON based Fibre-to-the-Premises (FTTP) broadband lines (either via coax upgrades or nexfibre), may soon see a package refresh and possibly even the launch of a 5000Mbps (5Gbps) symmetric speed tier.

Zen Internet UK Gives Free Speed Boost to Some CityFibre Customers

27th Sep, 2025 (9 Comments)

Broadband ISP Zen Internet appears to have quietly begun a new programme of package upgrades (regrades) for some of their customers on CityFibre’s national Fibre-to-the-Premises (FTTP) network. The move essentially upgrades those on their 100Mbps (symmetric speed) plan to the faster rate of 160Mbps “at no extra cost“.

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Landline UK Phones Still Popular with Some Groups – 28 Percent of GEN Z Have One

26th Sep, 2025 (25 Comments)

A new Opinium survey of 2,000 UK adults, conducted during June 2025, has revealed that 28% of respondents aged 18-27 years old (Gen Z) still have a landline phone at home and 21% of that same group only retain it “as a decoration”. But interestingly, 43% of respondents remain unaware of the looming change to digital phones by the end of 2027.

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Openreach Give ISPs 48 Hours to Remove Lithium Batteries from UK Exchanges UPDATE

26th Sep, 2025 (24 Comments)

Network operator Openreach took a few communications providers by surprise yesterday after they gave them just 48 hours to remove any lithium batteries from BT exchanges. The batteries are said to be prohibited by the operator’s building safety policy “due to the significant risks … [of] thermal runaway, fire and explosion“.

Sky Mobile Customers Suffer Spate of UK eSIM Activation Problems

26th Sep, 2025 (6 Comments)

Some customers of the Sky Mobile (Sky Broadband, Sky TV etc.) service, which harnesses O2’s Mobile Virtual Network Operator platform, have recently been complaining about a spate of problems with getting eSIMs activated. But the good news is that Sky now appears to have removed the faulty eSIMs and has begun contacting users to sort replacements.

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Government to Expand UK Availability of Gigabit Broadband Voucher Scheme

26th Sep, 2025 (4 Comments)

Good news. The Government’s Building Digital UK (BDUK) agency will shortly announce that more areas of the United Kingdom are to be re-opened to the Gigabit Broadband Voucher Scheme (GBVS), which means that homes and businesses in poorly served areas will be able to apply for funding to help get faster internet connections installed.

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Ofcom Warn UK People to Watch for Scammers Impersonating the Regulator

25th Sep, 2025 (4 Comments)

The UK telecoms and media regulator, Ofcom, has warned consumers that fraudsters are attempting to impersonate them. In short, some people have received calls from scammers, which claim that services (e.g. broadband, phone etc.) have been fraudulently taken out in their name, when this is not the case.

Comms Council UK Name Winners of Best 2025 VoIP Provider Awards

25th Sep, 2025 (0 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today announced the winners of their 17th annual 2025 awards event at a ceremony at The IET in London. Some of the winners include bOnline, 8×8, and Yealink.

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Full Fibre Provider ITS Technology Launch Enterprise-Grade Security for Every Business

25th Sep, 2025 (0 Comments)

The ITS Technology Group, which has deployed various open access full fibre broadband and Ethernet networks across parts of the United Kingdom, has today announced the launch of its new Cisco-powered ‘ITS SecureEdge’ product. The new value-added service is designed to “protect businesses of all sizes” from Distributed Denial of Service (DDoS) attacks.

Virgin Media UK TV Search Update for OS v5.2

Virgin Media UK Deploys New TV 360 and STREAM OS Software Update

25th Sep, 2025 (7 Comments)

As first hinted at last month (here), broadband and TV provider Virgin Media (O2) has now begun the process of rolling out the latest firmware update (v5.21) for their TV 360 and STREAM platforms (set-top-boxes). The change introduces a new search feature and some smaller changes / fixes, but nothing major.

ISP Zen Internet Signs Deal to Harness MS3’s UK Full Fibre Network UPDATE

25th Sep, 2025 (10 Comments)

Rochdale-based UK broadband ISP Zen Internet has today announced that MS3 have become the latest alternative network to sign a wholesale partnership deal. The move means that Zen’s customers will soon be able to order packages via the new FTTP network and no doubt the altnet will also join their Fibre Hub (network aggregation platform for use by other ISPs).

Broadband ISP TalkTalk Launch “Better Way to Wi-Fi” via New U Product UPDATE

25th Sep, 2025 (12 Comments)

Internet provider TalkTalk has today unveiled the “next step in our Wi-Fi transformation” with the launch of “U“, which as well as being a letter in the alphabet also seems to be both a new class of UK broadband product and order process that aims to deliver a “tailored setup for each customer’s home, with speed that flexes as they need it, all for one price“.

BT Study Claims UK Digital Network Upgrades to Deliver £3bn in Economic Benefits

25th Sep, 2025 (6 Comments)

Broadband, mobile and telecoms giant BT has today published a new economic modelling study from Assembly Research, which examines how the ongoing migration from legacy networks (PSTN/WLR, 2G mobile etc.) to All-IP (Internet Protocol) services could “deliver billions in benefits” (£3bn) to the UK’s critical national infrastructure sectors.

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Ofcom Fines UK VoIP Provider Vonage £700k Over 999 Access Failure UPDATE

25th Sep, 2025 (0 Comments)

The UK telecoms regulator, Ofcom, has today hit internet phone (VoIP) provider Vonage with a £700,000 fine after an investigation that started in March 2024 (here). The penalty follows an incident that resulted in disruption for its business customers to emergency calling (999) services between 23rd October and 3rd November 2023.