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Hampshire UK Launch £1m Top-up for Rural Broadband Vouchers

23rd Jul, 2020 (8 Comments)

The Hampshire County Council (HCC) has this week confirmed that they’re investing £1 million to “top up” any residential vouchers provided via the UK Government’s £200m Rural Gigabit Connectivity (RGC) programme, which helps homes in the most remote locations to access ultrafast broadband.

New Ofcom Guidelines for Fair Treatment of Vulnerable UK People

23rd Jul, 2020 (0 Comments)

At present the COVID-19 crisis has shown that phone, pay TV and broadband ISPs have adopted different approaches for how they deal with “vulnerable customers” (i.e. those suffering from financial, health or emotional problems). Ofcom has today produced new guidelines that attempt to standardise how the market tackles such issues.

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Big UK Rule Changes to Boost Gigabit Broadband and 5G Rollout

22nd Jul, 2020 (30 Comments)

The UK Government has today confirmed a series of changes to both the Electronic Communications Code (ECC) and Mobile infrastructure planning, which when taken together are intended to help boost the on-going deployment of both “gigabit-capable” broadband and 5G mobile networks (as well as the Shared Rural Network).

Ofcom Joins UK Wireless Internet Service Providers Association

22nd Jul, 2020 (2 Comments)

The UK communications regulator, Ofcom, has joined the UK Wireless Internet Service Providers Association (UKWISPA) trade body, which the organisation says is helping to show that the regulator is “recognising fixed wireless as a mainstream broadband service to the public.”

Lords Told UK Farmers Have to Visit McDonald’s for Broadband

22nd Jul, 2020 (20 Comments)

Yesterday’s debate on the forthcoming Agriculture Bill 2019-21 saw the House of Lords being told, by non-affiliated life peer Lord Holmes of Richmond, that some of the farmers he knows have such poor access to internet connectivity that they “have to go to McDonald’s to get broadband coverage.“

ISP BT Working to Fix Slow FTTP Broadband Speed Profile Bug

22nd Jul, 2020 (44 Comments)

UK ISP BT has informed ISPreview.co.uk that they’re “urgently working to resolve” a bug on their Smart Hub 2 (SH2) broadband router, which seems to affect the speed profiles for some of their Fibre-to-the-Premises (FTTP) subscribers and can result in customers seeing significantly slower than expected results.

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Capita to Rollout Emergency Network on London Underground

22nd Jul, 2020 (2 Comments)

Transport for London (TfL) has today awarded Capita the contract to design and roll-out key parts of a new 4G (mobile) based Emergency Services Network (ESN) throughout the London Underground, which will be used by the police, fire, rescue and ambulance teams to communicate during any incidents that may require their attention.

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Virgin Media UK Extend FTTP Broadband to 4000 Blackpool Homes

21st Jul, 2020 (1 Comment)

Some 4,000 extra premises in the large seaside town of Blackpool, which resides on the Lancashire coast, have just been added to ISP Virgin Media’s new Fibre-to-the-Premises (FTTP) based ultrafast broadband and TV network. Average speeds of 516Mbps are available to those covered, but faster services are coming.

Vodafone UK Mobile Adds Amazon Prime and YouTube Premium

21st Jul, 2020 (8 Comments)

Customers of Vodafone’s 4G and 5G based mobile (mobile broadband) services may like to know that the operator has just added content from Amazon Prime and YouTube Premium to their service, which means that Pay Monthly customers can optionally add them to their “Entertainment” plans as part of a single bill.

ISP TalkTalk Updates UK FTTP Plan for Openreach and Cityfibre

21st Jul, 2020 (8 Comments)

UK ISP TalkTalk has today published a brief trading update to 30th June 2020 (Q1 FY21 financial), which saw them add (net) another 67,000 customers to their “fibre” (mostly FTTC) broadband base in the quarter (vs 118K in Q1 FY20). We also get an update on their “full fibre” FTTP launch plan for Openreach and Cityfibre products.

ISP Fibrus Commit £21m to Rollout FTTP Broadband in Mid Ulster

21st Jul, 2020 (1 Comment)

Belfast-based UK ISP Fibrus, which is currently deploying a new “gigabit-capable” Fibre-to-the-Home (FTTH) broadband network in Northern Ireland and was recently gobbled up by Infracapital, has announced that they’ve committed £21m to extend their network into parts of Mid Ulster.

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Wales Extends BT FTTP Broadband Rollout to 39,000 Premises UPDATE

20th Jul, 2020 (18 Comments)

The Welsh Government (WG) has just announced that their Phase 2 Superfast Cymru contract with BT (Openreach), which is currently building a 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network to cover 26,000 premises by March 2021 (here and here), is to be extended to reach 39,000 premises.

Full Fibre UK ISP Hyperoptic Adds 30 Day Term Business Plans

20th Jul, 2020 (2 Comments)

UK ISP Hyperoptic, which has already deployed their FTTP/B broadband network to well over 400,000 UK premises (mostly large apartment blocks), has today extended their option of a rolling 30 day contract term to include business packages for the first time (i.e. customers now get contract options of 30 days or 12 – 24 months).

300Mbps for £10 – Ecom Entice Wingrave Locals to Quit Openreach

20th Jul, 2020 (14 Comments)

Rural UK ISP Ecom, which is currently building a new 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network across rural parts of Buckinghamshire and Oxfordshire, has started trying to build enough interest to extend into the large village of Wingrave and win customers from Openreach’s slower FTTC network.

COVID-19 Outbreak Hits Virgin Media UK Call Centre in Scotland UPDATE

20th Jul, 2020 (12 Comments)

Call centre staff working for broadband ISP Virgin Media UK on the upper floor of the Sitel site in Motherwell (North Lanarkshire, Scotland) have reportedly been sent home after a cluster of COVID-19 cases were discovered in the building on Maxim Park, which ironically started with the ‘NHS Test and Trace’ team that occupy the same site.

Channel Islands Align with UK Gov’s Anti-Huawei 5G Approach

17th Jul, 2020 (6 Comments)

The Government of Jersey (English Channel Island) has signalled that it intends to “align” its approach to the deployment of 5G mobile technology with that of the UK, which effectively means banning the use of “high risk” vendors such as the Chinese firm Huawei and ZTE. Guernsey has echoed this.

Ofcom Propose Tweaks and Dark Fibre for KCOM in Hull UK

16th Jul, 2020 (2 Comments)

After a bit of a COVID-19 delay. Ofcom has today opened a review of regulation on KCOM’s network in the Hull (East Yorkshire) area, which last year completed the roll-out of a new gigabit Fibre-to-the-Premises (FTTP) broadband service across their entire network and is now expanding beyond that footprint.