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Ofcom – Rise in Broadband ISP Speed Dissatisfaction and Switching Hassle

8th Jan, 2013 (3 Comments)

Ofcom has today published its annual 2012 Consumer Experience report. The study found that general dissatisfaction with fixed line broadband ISP speeds had increased to 17% (up from 15% in 2011) and that consumers were continuing to complain about experiencing too much “hassle” when switching provider.

BT WiFi Sees Record Wireless Hotspot Usage on New Years Eve

7th Jan, 2013 (0 Comments)

BT WiFi has announced that its UK network of 4.5 million public wireless internet hotspots saw a record usage rise on New Year’s Eve as wifi users’ online minutes jumped 317% on last year and physical data consumption grew by 260%. The network also saw 88% more unique users than at the same time last year.

UPD Policy Exchange Tells UK Government to Stop the Broadband Subsidy

7th Jan, 2013 (22 Comments)

The Policy Exchange, an educational charity which also claims to be the UK’s leading think tank, has warned the government that its case for “spending any more taxpayers’ money” to subsidise the roll-out of superfast broadband is “weak” and should be stopped in 2015. Instead it wants the country to focus on connecting people who don’t use the internet.

No Buyer for Digital Region in South Yorkshire UK as Losses Continue

5th Jan, 2013 (18 Comments)

The debt ridden Digital Region (DRL) network, which has gobbled up over £100m of public money to cover 80% of premises in South Yorkshire (England) with a superfast broadband ISP platform (alternative to BT’s infrastructure), has so far failed to find a buyer for its service and today reported more financial losses.

UK Government Sees Satellite Broadband as Essential for Rural Areas

5th Jan, 2013 (18 Comments)

The UK government’s Minister of State for Universities and Science, David Willetts (Conservative MP for Havant), has said that Satellite based broadband ISP services will indeed become an “essential means” of deliver faster internet access into rural communities.

Northumberland UK to Benefit from £1.3m Broadband Loan Scheme

5th Jan, 2013 (2 Comments)

The Northumberland County Council (NCC) in North East England has announced the launch of a new £1.3 million loan scheme that has been designed to encourage small satellite, wireless or other alternative technology ISPs to come into the county and offer their broadband services to the most remote rural areas.

UPD Virgin Mobile and Orange UK Ignore Wrongful Block of Online Gift Shop

4th Jan, 2013 (2 Comments)

The Open Rights Group (ORG) has accused Virgin Media’s mobile division (Virgin Mobile) and Orange UK (EE) of wrongfully blocking access to an online store for engraved gifts (Forever & Eternity) and then, in Virgin Mobile’s case, ignoring the owners requests to have the blanket internet censorship measure lifted.

UK TalkTalk Broadband ISP Traffic Breaks 557GBps Record

4th Jan, 2013 (12 Comments)

Internet and phone provider TalkTalk reports that its broadband network in the United Kingdom was “busier than ever” over the Christmas and the New Year period. Customer downloads of new Tablet updates and pre-work emails pushed data traffic to a peak of 557GBps (GigaBytes per second?) on New Year’s Day.

UK Government Rejects £10m St Helena Plea for Fibre Optic Broadband

4th Jan, 2013 (11 Comments)

The UK government’s Foreign and Commonwealth Office (FCO) has rejected a plea for £10m in additional public support to help bring fibre optic broadband connectivity to the remote British overseas territory of St Helena, which sits strategically in the middle of the Atlantic ocean and is home to over 4,000 people.

Fibre GarDen Details Superfast Broadband Plan for Garsdale and Dentdale

3rd Jan, 2013 (0 Comments)

The Fibre GarDen project, which aims to create a new fibre optic superfast broadband (30Mbps+) network to connect 100% of premises in the project footprint of Garsdale and Dentdale (Cumbria, England) by 2014, has recently published its State Aid Notice (public consultation) that reveals more detail about their plan.

Ofcom Set to Protect UK Consumers from Unexpected ISP Price Hikes

3rd Jan, 2013 (6 Comments)

The UK communications regulator has today proposed new options that would allow consumers to exit their existing broadband or phone contract, without penalty, if their ISP introduces “any” price increase during the contract term. Sadly a complete ban on mid-contract price hikes has been ruled out as it wouldn’t be “consistent” with EU law.

Alcatel-Lucent ISP Trials Deliver 130Mbps via VDSL2 Broadband Vectoring

3rd Jan, 2013 (19 Comments)

Global telecoms firm Alcatel-Lucent last year released the results from its recent ISP trials of VDSL2 Vectoring technology, which revealed that the solution has the potential to push BT’s UK superfast FTTC download speeds up to 130Mbps (Megabits) at around 300m to 600m (metres) from a local street cabinet (possibly hitting 200Mbps with line bonding).

Top 8 UK Fastest Broadband ISPs by Speed for 2012 and 2011 Compared

3rd Jan, 2013 (7 Comments)

The latest summary of anecdotal consumer broadband ISP speed-test data for December 2012 reveals that the average download speed in the United Kingdom has surged from 7.578Mbps one year ago to 19.374Mbps now (up 156%). The average upload speed also jumped by 101% over the same period from 1.160Mbps to 2.327Mbps.

UK Digital Music Sales Soar Despite Threat from ISP Internet Piracy

2nd Jan, 2013 (7 Comments)

The British Phonographic Industry (BPI), which claims to represent the United Kingdom’s music industry, has once again reported “strong growth” from digital music sales during 2012 (e.g. digital album sales were up 14.8% to 30.5m) and that’s despite the perceived threat from internet piracy by broadband ISP consumers.

Survey Finds Rising Broadband ISP Satisfaction But Many Still Unhappy

2nd Jan, 2013 (0 Comments)

The results from 1,200 consumers to ISPreview.co.uk’s latest reader poll has found that 41.6% of UK based respondents continue to be “unhappy” with their current broadband ISP, with familiar concerns over poor internet speeds and reliability being among the biggest gripes.

Happy New Year 2013 from the ISPreview.co.uk Team

1st Jan, 2013 (4 Comments)

The ISPreview.co.uk team would just like to wish all of our visitors, specifically those of you whom are hopefully still awake and possibly even sober, a very Happy New Year 2013 :).

Small UK ISP Frustrated at Lack of Public Broadband Funding in Oxfordshire

31st Dec, 2012 (35 Comments)

Countryside Broadband, a small fixed wireless broadband ISP (WISP) that delivers internet access to a number of rural areas in South Oxfordshire (England, UK), has complained that it is unable to expand the reach of its network because the government’s public funding is only going towards big providers (e.g. BT).