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 Latest UK ISP and Telecoms News

Phone handset hanging from cord - 123RF - 26684886.webp

23rd Jan 2025 (19 Comments)

Mobile operator O2 (Virgin Media) launched a “human-like” AI (Artificial Intelligence) ‘Granny’ called Daisy in November last year (here), which was designed to answer calls in real-time from fraudsters and keep them busy (away from customers) for as long as possible. Since then, the bot has chatted with over 1,000 scam callers, and it’s learnt a few things.

Map-of-the-UK-blue-vector-showing-data-links-to-key-points-by-CoPilot-for-MJ-020524

23rd Jan 2025 (3 Comments)

Consultancy firm FarrPoint has today published their third annual (2025) survey of digital leaders at councils across England, Scotland and Wales. The results reveal that expanding the coverage of gigabit broadband remains the top priority for most local authorities. But on the flip side, only 4% of surveyed councils are developing a dedicated data centre strategy.

Virgin Media O2 Ontix Small Cell on Street Light PR 090924

23rd Jan 2025 (5 Comments)

Mobile network operator O2 (Virgin Media) has continued with their effort to boost 4G mobile (mobile broadband) capacity across the UK, which today sees them working with Ontix to expand their roll-out of small cells into new areas of Birmingham – primarily around Soho Road and Handsworth.

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23rd Jan 2025 (36 Comments)

CityFibre has been criticised by a homeowner in Southend-on-Sea (Essex, England) after the operator accidentally built one of their new full fibre broadband ISP street cabinets, without permission, on a private garden. But then, after attempting to rectify their mistake, “left the garden in ruins – an unsafe and hazardous mess“.

CityFibre ODF in Fibre Exchange

22nd Jan 2025 (2 Comments)

Network operator CityFibre has today become the latest broadband infrastructure builder to adopt EXFO‘s Exchange solution, which is a solution that will improve the company’s ability to conduct field-testing of their full fibre network (covering. 4 million premises across the UK) and so also save them time, as well as money.

2024-Openreach-UK-engineer-working-in-rural-scotland

22nd Jan 2025 (2 Comments)

Network access provider Openreach (BT) has announced that their UK Fibre-to-the-Premises (FTTP) based broadband ISP network now covers over 1.45 million properties in Scotland (half of all premises), which has also delivered a strong take-up rate of 38% and at a total build cost of £435 million.

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virgin_media_o2_uk_fibre_digger

22nd Jan 2025 (1 Comment)

Network operator nexfibre, which shares some of their UK parentage with retail broadband ISP partner Virgin Media (O2), has today announced that they’ve made their 2Gbps speed Fibre-to-the-Premises (FTTP) network available to more than 8,000 homes in the market town of Northallerton (North Yorkshire, England) for the first time.

Wildanet-van-in-countryside

22nd Jan 2025 (0 Comments)

Alternative network provider Wildanet, which is building a gigabit speed Fibre-to-the-Premises (FTTP) broadband network across rural parts of Cornwall and Devon in England, has just become the latest UK ISP to start offering special discounts to holders of a Blue Light Card (i.e. price cuts for workers in the emergency services and veterans).

BT Wholesale Broadband Performance Tester UK Screenshot 21012

22nd Jan 2025 (12 Comments)

Network services provider BT Wholesale has confirmed to ISPreview that they’ve taken the decision to “retire” their long-running BroadBand Performance Test (speed tester), which is a change that was formally introduced at the start of this month. But BT has yet to post a notice about this on the service page, which may cause some confusion for those trying to run a test.

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Sky-Broadband-Max-Hub-with-Coloured-Lines

21st Jan 2025 (6 Comments)

Some customers of UK ISP Sky Broadband, primarily those in West Yorkshire (England), appear to be suffering from an unusual problem with their internet connectivity. The issue is disrupting video playback on YouTube and hampering access and downloads from Google Play (Android App store), as well as some other services.

AI controlling telecommunication networks CoPilot AI image for Mark Jackson 210125

21st Jan 2025 (1 Comment)

A new report from consultancy firm EY and European broadband operator Liberty Global, which alongside Telefonica is also a parent of the merged Virgin Media and O2 UK, has today argued for the “strategic adoption” of AI in the telco sector to help drive “major sustainability gains over the next decade“. Just don’t worry about its power consumption.

GoFibre Hawick FTTP Broadband Promotion and Gopher

21st Jan 2025 (1 Comment)

Edinburgh-based alternative UK network ISP GoFibre has today announced that they’ve managed to sign-up 1,000 customers to their new full fibre (FTTP) broadband network in the Scottish Borders town of Hawick, which has just completed its build. Locals are now being offered a special deal that gives new customers speeds of 1000Mbps for the price of 500Mbps for the duration of their contract.

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Bundle of optical fibers with lights in the ends lay on keyboard.

20th Jan 2025 (0 Comments)

The wholesale division of UK broadband ISP Virgin Media Business (VMO2) has today announced that they’ve started offering their high-bandwidth products, such as National Ethernet (NE) and Direct Internet Access (DIA), over their new “next generation” Converged Interconnect Network (CIN).

CityFibre-2025-Engineer-Next-to-Van-and-Rural-House-PR-090125

20th Jan 2025 (11 Comments)

Network operator CityFibre has today announced that they’ve begun the roll-out phase of their £112 million state-aid supported Project Gigabit contract for Kent (Lot 29) in England. This will extend their 10Gbps capable FTTP broadband ISP network to an additional 50,000+ premises in hard-to-reach rural areas.

FullFibre-Limited-Van-in-Field

20th Jan 2025 (7 Comments)

Shropshire-based UK ISP Aquiss has this morning announced that they’ve launched an additional range of broadband packages based off FullFibre Limited‘s (Fibre Heroes) network, which has so far deployed an open access Fibre-to-the-Premises (FTTP) network to cover 380,000 UK premises ‘ready for service’ (23rd Aug 2024).

Ookla two-speed-5G-europe-availability-map

20th Jan 2025 (20 Comments)

New data from Ookla, which operates the popular Speedtest.net internet connection benchmarking service, has revealed that the United Kingdom still places near the bottom of the table in Europe for 5G mobile availability (mobile broadband) on a score of just 42.2% (i.e. the percentage of users with 5G devices spending most of their time connected to 5G networks).

Netomnia-UK-engineer-with-jacket-facing-camera

20th Jan 2025 (19 Comments)

Alternative network operator Netomnia (inc. Brsk and YouFibre) has today announced that they’ve successfully expanded their 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network to cover 2.08 million UK homes and businesses (RFS) on time (up from 1.82m on 30th Sept 2024). Customers have also grown to 238,000 (up from 190k).

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AAISP (A&A) UK ISP Logo
AAISP (A&A) (gnb) Broadband Fixed Line By: gnb Full Star Full Star Full Star Full Star Full Star
Zen Internet UK ISP Logo
Zen Internet (Markw) Broadband Fixed Line By: Markw Full Star Full Star Full Star Half Star Empty Star
uno UK ISP Logo
uno (MarkEd) Broadband Fixed Line By: MarkEd Full Star Full Star Full Star Full Star Full Star
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Gigaclear UK ISP Logo
Gigaclear £17.00
300Mbps (300Mbps up)
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toob £18.00
150Mbps (150Mbps up)
Community Fibre UK ISP Logo
100Mbps (100Mbps up)
Lightning Fibre UK ISP Logo
150Mbps (150Mbps up)
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Gigaclear UK ISP Logo
Gigaclear £17.00
300Mbps
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toob UK ISP Logo
toob £18.00
150Mbps
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Community Fibre UK ISP Logo
100Mbps
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150Mbps
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Plusnet UK ISP Logo
Plusnet £22.99
145Mbps
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Smarty £18.00
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