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Articles for Category Tag - Awards

ISPA Unveils Finalists for the 2015 UK ISP Internet Industry Awards

5th May, 2015 (2 Comments)

The UK Internet Service Providers Association (ISPA) has today announced the official shortlist of finalists for their forthcoming 17th annual 2015 Internet industry awards, which sees Exa Networks, Hyperoptic and Keycom leading the way with 5 or more nominations each across various different categories.

PlusNet, Virgin Media and Sky Top 2015 UK Home Broadband ISP Survey

28th April, 2015 (1 Comment)

The results from the annual Broadband Genie 2015 survey have been announced, which saw PlusNet come top in four of the five survey categories (overall satisfaction score of 76%) to secure the Best Broadband Provider award. But Virgin Media (75%) and Sky Broadband (73%) weren’t far behind.

UK ISPs PlusNet, Sky and Virgin Media Win Top Net Promoter Scores

22nd April, 2015 (0 Comments)

Satmetrix has today published their latest Net Promoter Scores (NPS) for the United Kingdom’s largest broadband and mobile operators, which saw PlusNet, Virgin Media and Sky Broadband top the table ahead of their rivals.

UK Mobile Broadband Speeds Average 5.9Mbps on 3G and 14.7Mbps on 4G

3rd April, 2015 (3 Comments)

Ofcom has released its second study into the national performance of Mobile Broadband services. The results show that the average mobile Internet download speed had shrunk slightly since last year’s study, with 4G networks delivering 14.7Mbps (down from 15.1Mbps) and 3G doing 5.9Mbps (down from 6.1Mbps).

The Top 7 Fastest National UK Home Broadband and Mobile ISPs – Q1 2015

2nd April, 2015 (0 Comments)

The first quarter of 2015 has seen the average Internet download speed for the largest seven national home broadband ISPs in the United Kingdom crawl up from 24Mbps at the end of 2014 to 24.72Mbps now, while the average for the country’s primary Mobile Broadband operators reached 14.42Mbps (up from 11.71Mbps in Q4 2014).

ITSPA Reveals 2015 Best UK Internet VoIP Provider Award Winners

20th March, 2015 (1 Comment)

The Internet Telephony Services Providers Association (ITSPA), a trade body for the United Kingdom’s Voice-over-IP (VoIP) industry, has today announced the winners of their 7th annual 2015 ITSPA Awards. This year saw Orbtalk collect the gong for Best Consumer Provider, even though their website appears more business focused.

John Lewis and Zen Internet Come Top for UK ISP Broadband Satisfaction

16th March, 2015 (4 Comments)

Consumer magazine Which? has today published the results of their latest Q1 2015 reader survey of broadband ISP satisfaction, which found that customers of John Lewis’s broadband division and Zen Internet were the most satisfied with their service. Meanwhile all of the biggest ISPs could be found languishing at the bottom.

UPDATE Top 30 Slowest and Fastest UK Streets for Broadband Speed

11th March, 2015 (9 Comments)

A new study from uSwitch.com, which is based on data gathered via 1,030,865 consumer Internet speedtests conducted between August 2014 to February 2015, claims to have revealed that the slowest street in the United Kingdom for average broadband download speed is Williamson Road (Kent) at 0.53Mbps, while the fastest was Sandy Lane in Staffordshire on 72.86Mbps.

Ofcom – Average UK Home Broadband Speeds Jump to Reach 22.8Mbps

26th February, 2015 (26 Comments)

The telecoms regulator has today published their latest Q1-2015 report into the real-world performance of the largest fixed line broadband ISPs and their customers across the United Kingdom, which found that the average download speed has increased by 21.93% over the past six months to top 22.8Mbps (NOTE: Most of this boost came from urban areas, with rural and suburban being fairly flat).

EE and Three UK Top RootMetrics H2 2014 Study of Mobile Network Quality

10th February, 2015 (5 Comments)

RootMetrics has today published their report into mobile operator performance across the United Kingdom for the second half of 2014, which sees O2, EE, Three UK and Vodafone battle it out over areas including service reliability, call / text performance and Mobile Broadband speeds.

Netradar Finds UK Mobile Internet Speeds Slower than Most of Europe

9th February, 2015 (2 Comments)

Measurements of mobile Internet speed taken during the course of last year by UK and EU users of the free Netradar.org app have shown that the United Kingdom scored an average download rate of 5Mbps (Megabits per second), which places us below France (8.4Mbps), Germany (6.1Mbps), Italy (5.4Mbps) and many others. In addition, Three UK delivered the fastest speeds for Britain.

MSM Name the Best ISPs in their Broadband Supers Awards 2015

2nd February, 2015 (3 Comments)

MoneySuperMarket.com has today announced the winners of their Broadband Supers 2015 Awards, which much like last week’s uSwitch event saw almost all of the big broadband ISPs walk away with at least one award from a selection of several categories. Generally PlusNet appeared to do the best after it picked up three awards for Best Value Broadband, Best for Quality and Reliability and Best for Customer Service.

uSwitch 2015 Awards Name Virgin Media UK Best Broadband Provider

30th January, 2015 (5 Comments)

The annual uSwitch.com Broadband Awards 2015, which took place last night at The Gherkin in London, have unveiled a variety of winners across multiple categories for broadband, TV, phone and mobile services. Top among the winners was Virgin Media, which took three awards for Best Customer Rated Broadband, Fastest Broadband and Best Broadband Provider.

Summary of the UK Best Broadband ISPs for 2015 – ISPreview.co.uk Picks

5th January, 2015 (25 Comments)

Choosing the right broadband ISP for your needs can sometimes seem a bit like swimming with sharks, you’re never quite sure which one will end up biting you first. The quality of customer support and Internet speeds that vary due to a variety of often opaque factors are also a big cause of frustration. But with a little luck our annual editors pick might help. IMPORTANT: This article has now been superseded by the new 2016 edition – The Best Broadband ISPs for 2016.

Top of the Worst – Annual Summary of UK ISP Advertising Complaints

29th December, 2014 (12 Comments)

Mirror.. mirror on the wall, which broadband ISP will suffer the most upheld advertising complaints of them all. As another year passes by, ISPreview.co.uk takes a quick look back to see how many complaints fixed line broadband providers garnered from the United Kingdom’s Advertising Standards Authority (ASA) and whether tougher action is needed to stop abuse.

The Fastest 7 National UK Home and Mobile Broadband ISPs for Q4 2014

27th December, 2014 (5 Comments)

ISPreview.co.uk takes a look back at how the top fastest and largest national Mobile Broadband (3G/4G) and Home Broadband providers have performed over the last quarter. Overall Virgin Media still tops the fixed line table with an average Internet download speed of 53.20Mbps (unchanged from Q3 2014), while Vodafone delivered the best mobile performance at 13.78Mbps.

EE Delivers the Fastest Mobile Broadband Speeds in London for H2 2014

13th December, 2014 (10 Comments)

RootMetrics has released its latest study of Mobile Broadband (3G and 4G) performance across the city of London (England) for the 2nd half of 2014, which found that EE remains the faster mobile network operator with median download speeds of 23.15Mbps (up from 17.8Mbps in H1 2014 and 13.6Mbps in 2013). Meanwhile Three UK is the slowest.