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Articles for Category Tag - Awards

Sky and Virgin Media Top Ofcom’s Phone and Broadband Satisfaction Study

12th December, 2014 (10 Comments)

The United Kingdom’s communications regulator, Ofcom, has today published their annual study of consumer satisfaction with fixed line broadband, phone, pay TV and mobile providers, which is based on feedback received from around 6,000 consumers who were interviewed as part of the research. Overall it’s good news for Sky Broadband and Virgin Media, but less so for the others.

Virgin Media Top of Netflix’s 2014 vs 2013 UK ISP Broadband Speed Index

9th December, 2014 (1 Comment)

Netflix, the Internet Movie and TV video streaming giant, has just published their latest ISP Speed Index update for the United Kingdom and revealed that Virgin Media comes top of the performance table with an average speed of 3.49Mbps (Megabits per second).

ISPA UK Starts Hunt for the 2015 Best Broadband ISP Awards Finalists

8th December, 2014 (3 Comments)

As seems to be customary at this time of year the Internet Service Providers Association UK (ISPA) has officially started their hunt for next year’s annual Internet industry awards, which are seeking nominations for a string of familiar categories (e.g. ‘Best Superfast Broadband’ and ‘Best Consumer Broadband’) and several new ones.

UPDATE Ofcom – UK Mobile Broadband Speeds Reach 15.1Mbps on 4G

13th November, 2014 (3 Comments)

The UK telecoms regulator, Ofcom, has today released its first new study into the national performance of Mobile Broadband services since May 2011. The results show that the average mobile download speed has risen to 15.1Mbps on 4G and 6.1Mbps on 3G (up from a general 1.5 – 2.1Mbps in 2011). The fastest operators were EE and O2.

2014 NextGen Digital Challenge Awards Name UK Best Broadband Networks

12th November, 2014 (5 Comments)

The NextGen Conference in Derby has today revealed the winners of their annual 2014 Digital Challenge Awards, which are designed to showcase projects from across the United Kingdom that deliver the “best in next generation digital access infrastructure innovation“. This year saw JT (Jersey Telecom) and the ITS Technology Group both scoop gongs for their broadband deployments.

Broadband ISP PlusNet Tops Moneywise Home Finance Awards

1st November, 2014 (0 Comments)

UK ISP PlusNet has won three gongs at the inaugural Moneywise Home Finance Awards 2014 for their broadband service, which rated them the ‘Most Recommended Broadband‘, ‘Best Broadband for Service‘ and also ‘Best Broadband for Value for Money‘.

PC Pro Excellence Awards 2014 See UK ISPs Zen Internet and PlusNet Top

17th October, 2014 (2 Comments)

Consumer magazine PC Pro has published the results of their annual PCPro Excellence Awards 2014 event, which much like last year named Zen Internet the “Best Broadband ISP“. Meanwhile PlusNet was the “Highly Commended” runner-up in second place.

SHOCK As Study Finds Naff Mobile Broadband Coverage on UK Trains

14th October, 2014 (11 Comments)

A new study from Global Wireless Solutions has discovered what most UK rail commuters already knew, that Mobile Broadband connectivity on the train is more often than not a pile of poop. Indeed 30.3% of mobile Internet tasks and 1 in 7 voice calls attempted on commuter train routes failed during testing. But Vodafone and EE put in the best performance.

UPD Rural vs Urban Gap Closing as Average Broadband Speeds Hit 18.7Mbps

3rd October, 2014 (37 Comments)

Ofcom’s latest biannual report into the real-world speeds of fixed line broadband ISP consumers across the United Kingdom reveals that the Internet performance gap between rural and urban areas is still wide, yet their speeds are now improving at a faster rate (+20% rural vs +5% urban / suburban). Overall the average download rate has risen by just 5% to reach 18.7Mbps (up from 17.8Mbps in the last report).

The Fastest 8 Major National UK Home Broadband ISPs for Q3 2014

1st October, 2014 (0 Comments)

The average Internet download speed for the biggest eight national fixed line home broadband ISPs in the United Kingdom held fairly steady at 22.45Mbps during September 2014 (up from 22.06Mbps in June 2014), while uploads increased by just +2.48% in the quarter to 5.37Mbps. As usual Virgin Media and BT top the tables.

Utility Warehouse and Zen Named Which? Recommended Broadband ISPs

18th September, 2014 (4 Comments)

Consumer magazine Which? has today published the results of their latest biannual reader survey of broadband ISP satisfaction, which ended up handing their top ‘Recommended Provider’ status to Utility Warehouse, Zen Internet and John Lewis. By comparison most of the markets largest providers were pushed to the bottom.

EE and Three Battle for Title of UK Fastest Mobile Broadband Operator

19th August, 2014 (9 Comments)

Mirror mirror on the wall.. RootMetrics has today published their “midyear” (H1-2014) report into mobile operator performance across the United Kingdom, which has seen O2, EE, Three UK and Vodafone all battle it out over areas including service reliability, call / text performance and Mobile Broadband speeds for Internet access.

UK ISP PlusNet Win Good Housekeeping Award.. for Broadband, Obviously

29th July, 2014 (1 Comment)

In a strange twist of almost completely unrelated industries a recent edition of Good Housekeeping Magazine has awarded PlusNet’s broadband and phone service the ‘Reader Recommended‘ award after 82% of surveyed readers with the ISP said they would definitely or probably recommend them to a friend.

ISPA Name the WINNERS of their 2014 UK ISP Internet Industry Awards

10th July, 2014 (1 Comment)

The UK Internet Service Providers Association (ISPA) has tonight announced the winners of its 16th annual 2014 Internet Industry Awards, which saw Hyperoptic’s urban FTTH service pick-up the prize for ‘Best Superfast Broadband’ and PlusNet secure a win as the ‘Best Consumer Fixed Broadband’ provider. But there were many more categories and awards.

Three UK Named Fastest Mobile Broadband Operator in Road Trip Test

10th July, 2014 (3 Comments)

Mobile operator Three UK has come top in a new Road Trip 2014 study of Mobile Broadband performance, which among other things found that the provider delivered both the fastest average 3G (4.48Mbps DOWN and 1.4Mbps UP) and 4G (6.19Mbps DOWN and 1.54Mbps UP) based mobile Internet speeds. Meanwhile EE was a close second.

The Top 8 Fastest National Home Broadband ISPs for June 2014

1st July, 2014 (4 Comments)

The average Internet download speed for the largest 8 fixed line home broadband ISPs in the United Kingdom has inched slightly upwards to 22.06Mbps during June 2014 (up from 21.7Mbps in May 2014), while uploads increased from an average of 5.04Mbps in May to 5.237Mbps now.

Ofcom Reports Sharp Rise in EE Home Broadband Complaints for Q1 2014

27th June, 2014 (2 Comments)

Ofcom’s quarterly consumer complaints report for Q1 2014 reveals that gripes about “service faults, billing and issues with changing provider” have triggered a sudden surge in complaints against EE’s fixed line home broadband packages, which means they’ve overtaken BT to become the most complained about of all the largest ISPs. Meanwhile TalkTalk continued to be the worst for fixed phone lines.