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Articles for Category Tag - BT

 
pound coin money new

16th April, 2025 (19 Comments)

Broadband ISP BT (EE) has this morning caused a degree of surprise by appearing to reverse last week’s denial (here) and announcing a price increase of £1 per month across their low-cost home broadband social tariffs for those on state benefits (Home Essentials). The provider had previously indicated to ISPreview that no such price increases would be introduced in 2025.

BT Home Essentials

10th April, 2025 (7 Comments)

This morning we reported on how ISP BT (EE) had updated their website to change their low-cost home broadband social tariffs for those on state benefits (Home Essentials). The changes saw the removal of their £15 per month 36Mbps “fibre” plan for those with “no income” on 1st May 2025 and some price rises. But BT has now reversed this, saying they were “changed in error“.

telecommunication tower a falling signal on the city 123rf

8th April, 2025 (5 Comments)

Mobile networks operators including EE (BT), O2 (Virgin Media), Vodafone and Three UK have warned that Ofcom’s proposals to change the cost of Annual Licence Fees (ALF) in the 900MHz, 1800MHz and 2100MHz radio spectrum bands – used to support 2G, 3G and 4G mobile (mobile broadband) services – still do not reflect reality.

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2025 Openreach skills training course for engineers

7th April, 2025 (4 Comments)

Openreach (BT) has opened a free five-day skills course in roadworks, signing, lighting, and guarding to Jobseekers in Bolton (more areas to follow). The course has been launched in partnership with the Department for Work and Pensions (DWP) and is linked to the company’s commitment under their Project Gigabit broadband roll-out contracts.

clive_selley_openreach_ceo_picture_2021

6th April, 2025 (71 Comments)

The CEO of network access provider Openreach, Clive Selley, has once again called on the government to help boost the UK roll-out of gigabit-capable broadband networks by making a number of key changes to several new bills. But gaining acceptance of these calls has proven difficult, particularly with a group of cross-party MPs campaigning for the opposite.

Law internet uk isp

1st April, 2025 (14 Comments)

Mobile operators including EE (BT), Vodafone, Three UK and O2 (Virgin Media) yesterday attempted to dismiss a class action claim worth “at least” £3.285bn. The case, brought by consumer rights champion Justin Gutmann and law firm Charles Lyndon, accuses the operators of overcharging for mobile handsets beyond the end of their contractual term.

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Analogue-uk-phone-handset-on-red-background 123rf

26th March, 2025 (27 Comments)

A new report from the Digital Communities All-Party Parliamentary Group (DC APPG) has been published, which examines the ongoing industry-led switchover from Openreach, BT and KCOM’s legacy phone lines to new digital (IP / VoIP based) networks. But it warns that, despite recent efforts, vulnerable users still face a “risk to life” from the switch.

EE-Smart-Hub-Pro-router-inside-UK-home

26th March, 2025 (16 Comments)

The Advertising Standards Authority (ASA) has banned several TV, radio, paid-for social media and digital poster adverts for UK ISP EE’s (BT) home broadband service. This occurred after they were found to have made “misleading” claims about the capabilities of the provider’s new Wi-Fi 7 Smart Hub Pro router and Smart Wi-Fi Pro device.

BT Group -Sign-on-Office-Window-2025

20th March, 2025 (23 Comments)

Telecoms and broadband giant BT has confirmed to ISPreview that, as part of their ongoing UK programme to modernise and consolidate the number of offices they have, they’ve decided to close their Contact Centres in Leeds and Exeter over the “coming months“. The move is expected to impact hundreds of jobs, but many will be consolidated into more modern sites.

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fibre to the home broadband

20th March, 2025 (11 Comments)

The national telecoms regulator, Ofcom, has today published their proposals for the new Telecoms Access Review 2026 (TAR), which it hopes will help to “promote competition and investment” in gigabit broadband and business connectivity. Broadly speaking, the regulator will be updating and tweaking their existing approach, with few radical changes this time around.

Gold Award Trophy Held in Hand 123RF - 166249402

20th March, 2025 (6 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

Block of UK flats and apartments MDU - 123RF ID147572482

16th March, 2025 (13 Comments)

The CEO of Openreach, Clive Selley, has backed the Liberal Democrat peer Baroness Barbara Janke after she proposed an amendment to the new Renters’ Rights Bill (RRB) that would allow tenants to request the right for a gigabit broadband installation, while ensuring that consent cannot be “unreasonably refused” by landlords (they’d get 28 days to make a decision).

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Vodafone-UK-Battery-Backup-Unit

14th March, 2025 (47 Comments)

Broadband, mobile and phone provider Vodafone UK has today announced that they’ve teamed up with rival ISPs BT, KCOM and Zen Internet to help bring an improved Broadband Battery Backup (BBU) device for WiFi routers to market, which is said to be capable of powering a customers broadband router (inc. digital phone/voice service) for up to 4-to-7 hours.

UK-Map-in-3D-for-telecoms-123RF-200676543

11th March, 2025 (6 Comments)

The Government’s Building Digital UK (BDUK) agency has posted a final evaluation of the previous ‘Superfast Broadband Programme’ (UK National Broadband Scheme), which reveals the various “economic, social, and environmental benefits” from the previous project to extend “superfast” (30Mbps+) coverage – run between 2016 and 2022.

EE-TV-Service-Kit

11th March, 2025 (13 Comments)

Broadband ISP and mobile operator EE has today revealed the results from last year’s trial delivery of TV content via a new Content Delivery Network (CDN) technology, which reflects BT’s effort to integrate their “world’s first” MAUD (Multicast-Assisted Unicast Delivery) solution into their CDN (originally Edgio).

bt ee shop front

8th March, 2025 (66 Comments)

Broadband and telecoms giant BT appears to have confirmed that their strategy of turning EE into the group’s “flagship brand for our consumer customers”, which was eventually expected to result in the BT brand focusing more on business customers, will no longer result in the original brand being retired for consumer products.

Signal tower service concept

4th March, 2025 (13 Comments)

A number of mobile operators, including O2 and EE, have already set out tentative plans for phasing-out existing 2G mobile services. But new data supplied by rural connectivity provider Wavemobile suggests that quite a few connections are still 2G-only, and thus closing the service will be more complex than the prior 3G switch-off.

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