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Articles for Category Tag - BT

Broadband and Mobile Provider EE UK Launch Multi Tech Gadget Insurance

13th January, 2026 (1 Comment)

Network operator EE (BT) has today introduced a new Multi Tech Cover policy, which reflects gadget insurance that offers manufacturer-approved repairs and flexibility for customers wanting to protect an “unlimited” number of eligible devices. Naturally, they’ve accompanied this with the results of a new survey, which found 64% of Brits would prefer a single, affordable policy to cover the majority of their devices.

Broadband downloading and uploading speed uk by 123RF ID51876143

Ookla Name Three UK Fastest and O2 Slowest for 5G Mobile Broadband in H2 2025

13th January, 2026 (4 Comments)

Network testing giant Ookla, which collects data from consumers via their popular broadband Speedtest.net service, have released their latest Q3-Q4 2025 (H2) study into the speed of 5G based mobile broadband networks across the United Kingdom. The results reveal that Three UK continues to be the fastest provider, while O2 (Virgin Media) was the slowest.

Reminder – EE UK Aim to Begin Switching Off 2G Network from May 2029

12th January, 2026 (8 Comments)

We’re playing catch-up today as, toward the latter part of 2025, EE (BT) updated their website (here) to confirm that they intend to “begin closing the 2G network from May 2029“. But as ISPreview reported a year ago (here), the broadband and mobile operator has already begun encouraging some 2G users to upgrade ahead of the closure.

R100 Gigabit Broadband Rollout Reaches 96,347 Premises in Scotland

10th January, 2026 (0 Comments)

The Scottish Government (SG) has revealed that 96,347 premises have now benefitted from their £697m Reaching 100% (R100) project with Openreach (up from 93,800 in Nov 2025), which is rolling out full fibre (FTTP) broadband to remote rural areas. The next areas set for upgrade include Hoy in Orkney, Kilmartin in Argyll and Bute, and Inchture in Perth and Kinross.

Toxic Gas Disrupts Openreach’s UK Broadband Network in Aldershot UPDATE

9th January, 2026 (8 Comments)

Network access provider Openreach (BT) appears to have closed access to all underground structures within the Aldershot exchange (ACM) area in Hampshire (England), which occurred yesterday after they identified “suspected toxic gases” within the local underground network.

Analogue uk phone handset on red background

Ofcom Warn BT of Possible Investigation Over Troubled UK Digital Phone Switch

7th January, 2026 (20 Comments)

The UK telecoms regulator has responded to recent concerns that BT’s switch to broadband-based Digital Phones may have left some vulnerable customers without access to a working service. Ofcom warns that they could potentially “step in” and investigate the operator (such things sometimes lead to a significant fine), but it’s not yet clear if they will.

BT-Group-Head-office-One-Braham-PR-290125

BT Group UK Sells US Government Contracting Subsidiary to TSCTI

6th January, 2026 (0 Comments)

The UK telecoms and broadband giant, BT Group, has today continued to reduce their international operations by announcing the complete sale of US government contracting subsidiary, BT Federal Inc., to 22nd Century Technologies, Inc. (TSCTI) – a public-sector IT systems integrator – for an undisclosed sum.

BT Battery Back Up BBU for SmartHub Plus Router

UK ISP BT Criticised Over Failure of Broadband Battery Backup During Power Cuts

2nd January, 2026 (74 Comments)

Broadband provider BT (EE) has been criticised by a resident of the remote Outer Hebrides (Scotland) island of Scalpay after they found that the Battery Backup (BBU) device, which the ISP provided for their internet and Digital Voice (phone) service, failed to work in two out of three recent power cuts. A bit of a problem as the house also gets no mobile signal.

Gigabit Broadband Cover Reaches Nearly 90 Percent of the UK in H2 2025

2nd January, 2026 (7 Comments)

ISPreview has today published our biannual H2 – 2025 summary of fixed broadband coverage, which reveals that “full fibre” (FTTP) ISP networks have grown to reach 81.89% of UK premises (up from 78.06% in H1) and 89.6% are within reach of “gigabit” 1000Mbps+ speeds (up from 87.84%) – close to the major milestone of 90%. Read on to see details for England, Wales, Scotland and N.Ireland.

Download and upload speed by CoPilot for MJ 210725

The H2 2025 Top Fastest UK Mobile and Home Broadband ISPs

30th December, 2025 (0 Comments)

ISPreview has today published our final biannual study of the United Kingdom’s broadband download and upload speeds for 2025. This reveals how the performance of the fastest nationally available fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since H1 (mid-year).

SRN 4G mobile mast funded by UK government PR 300125

100 Government Funded 4G Mobile Mast Upgrades Now Live Across UK

23rd December, 2025 (18 Comments)

The UK Government’s Department for Science, Innovation and Technology (DSIT) has tonight revealed that a total of 100 government-funded rural 4G (mobile broadband) mast upgrades have now gone live across England (28 masts), Wales (44) and Scotland (33) as part of the industry-led £1bn Shared Rural Network (SRN) project. But more are set to follow by 2027.

Broadband speedometer 124rf - 48523551 by jacekkita on 17th Oct 2016

Opensignal 2025 Study Ranks Big UK Broadband ISPs by Quality and Speed

17th December, 2025 (5 Comments)

Internet connection testing firm Opensignal has today published their 2025 Fixed Broadband Experience report, which gauges the performance of major ISPs across the UK including BT (inc. EE), Sky Broadband, TalkTalk, Three UK, Virgin Media and Vodafone. Overall, Virgin Media scored wins in every single national connectivity category.

Openreach Relax Stop Sell Rules in FTTP Priority Areas to Aid Migration of Old Lines

16th December, 2025 (13 Comments)

Network access provider Openreach has announced that they will soon temporarily allow a “bulk relaxation” of FTTP Priority Exchange “Stop Sell” rules across the UK (excluding Northern Ireland), under certain criteria, in order to help migrate old lines off their legacy Wholesale Line Rental (WLR) service.

Ofcom Probe BT and Three UK Over Outages of Mobile Calling and 999 UPDATE2

15th December, 2025 (8 Comments)

The UK telecoms and media regulator, Ofcom, has this morning launched fresh investigations into mobile network operators EE (BT) and Three UK following network outages in the summer that resulted in UK-wide disruption to mobile call services, including to emergency services (e.g. 999 for police, fire, ambulance etc.).

Neil McRae for Juniper Networks at MWC25 Barcelona

BT’s Former Chief UK Network Architect Becomes CityFibre’s New CTIO

9th December, 2025 (6 Comments)

Network operator CityFibre, which have so far expanded their 10Gbps capable FTTP broadband network to cover 4.6 million UK premises (4.3m RFS) and connected 730,000 customers, has today announced that BT Group’s former Chief Architect, Neil McRae, has been appointed to be the company’s new Chief Technology & Information Officer (CTIO).

UK ISP Spitfire Launch PSTN Switch Off Migration Service for Businesses

9th December, 2025 (3 Comments)

Business telecommunications and UK broadband ISP Spitfire has today launched its new PSTN Switch Off Migration service, which is designed to provide both technical support and expertise to UK businesses making the move from the old Public Switched Telephone Network to all-IP (digital).

umlaut connect UK Mobile Network Test 2026 Results

EE Named Best UK Mobile Operator in New 2026 Network Test Study

9th December, 2025 (14 Comments)

Mobile operator EE (BT) has once again come top in the annual 2026 umlaut connect UK Mobile Network Test, which deployed a range of different benchmarks to test 4G and 5G performance (voice and broadband) across 16 cities, 24 smaller towns and along 10,170km of major roads. On the flip side, O2 (Virgin Media) continued to be ranked at the bottom.