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Articles for Category Tag - BT

Fibre optic broadband cables connecting to a house by CoPilot AI for MJ - 210524

Report Proposes Changes to Boost UK Take-up of Full Fibre Broadband from Altnets

22nd May, 2024 (29 Comments)

The second of two reports from strategic consultancy firm Eight Advisory has today been published, which proposes a list of “actionable recommendations” for how alternative full fibre (FTTP) broadband networks (Altnet) and their ISP partners can boost customer take-up to reach their commercial and financial objectives.

Ofcom Fines BT £2.8m Over UK Customer Contract Info Failings UPDATE

22nd May, 2024 (13 Comments)

The UK telecoms, internet and media regulator, Ofcom, has today hit broadband ISP BT (including subsidiaries EE and Plusnet) with a fine of £2.8 million, which occurred after their investigation found the operator had “failed to provide” 1.1 million customers with clear and simple contract information before signing up to a new deal.

BT Updates UK Digital Voice Switchover Plan After Deadline Extension

20th May, 2024 (17 Comments)

Telecoms and broadband giant BT (EE) has this morning announced a revision to its timetable for moving all customers off the old Public Switched Telephone Network (PSTN) and onto digital landlines (Digital Voice), which follows last week’s confirmation (here and here) that the deadline for migration had been extended from Dec 2025 to 31st Jan 2027.

EE UK Running FTTP Broadband WiFi Hub Enhancement Trial

18th May, 2024 (11 Comments)

Sources have informed ISPreview that broadband ISP EE (BT) appears to have started inviting customers, specifically only those on one of their Fibre-to-the-Premises (FTTP) products, to take part in a new “Hub Enhancement Trial“. This is testing “new technology that’s designed to provide a coverage boost/enhanced Wi-Fi experience in the home“.

BT and CityFibre Scoop 2024 RoSPA Awards for Health and Safety

17th May, 2024 (0 Comments)

Telecoms and broadband giants CityFibre and BT have both scooped up wins at this year’s annual Royal Society for the Prevention of Accidents (RoSPA) Awards 2024 event. CityFibre secured the Gold Achievement Award for its third consecutive year (four if you include lower awards) and BT won the Industry Sector Award for ‘Information & Communication’.

Openreach Update as Analogue UK Phone Switch Off Delayed to 2027 UPDATE

17th May, 2024 (46 Comments)

In case anybody missed it after being buried in yesterday’s BT results (here). The plan to withdraw BT and Openreach’s old copper-based analogue line services (PSTN phones and WLR), which was due to complete by December 2025, has been delayed until 31st January 2027 in order to give broadband ISPs, telecare providers and consumers more time to adapt.

BT Group Grows FTTP to 13.81m UK Premises as Openreach Picked for Project Gigabit

16th May, 2024 (13 Comments)

The latest BT Group H2 FY24 results to March 2024 reveal that Openreach’s UK full fibre (FTTP) broadband ISP network added 1 million premises to their coverage in the quarter to cover 13.812m, while EE’s 5G mobile covers 75% of the population (up from 72% in H1), the PSTN (analogue phone) migration won’t complete until Jan 2027 and Openreach is named “preferred bidder” for Type C Project Gigabit contracts.

BT to Close Enniskillen Contact Centre with Loss of 300 Jobs

15th May, 2024 (11 Comments)

Telecoms and broadband giant BT has announced that, as part of their ongoing UK programme to modernise and consolidate the number of offices they have, they’ve decided to close their Enniskillen Contact Centre in Northern Ireland. The move is expected to result in the loss of around 300 jobs from the site.

Opensignal Examines the Impact of Virgin Media UK Going Wholesale

15th May, 2024 (12 Comments)

Network benchmarking firm Opensignal has published a new report that attempts to analyse the “user experience” impact of Virgin Media’s (VMO2) decision to open up their existing fixed broadband ISP network to wholesale (here) via a new business (NetCo), which is expected to be introduced during the second half of 2025.

4G Mobile Cover Extended to More of the UK London Underground

14th May, 2024 (2 Comments)

Mobile network operators can now deploy 4G and 5G (mobile broadband) connectivity across more stations and tube lines on the London Underground, which comes after the ongoing network roll-out was extended to include Paddington, Whitechapel, Canary Wharf and Woolwich on the Elizabeth line.

BT, TalkTalk, Virgin Media and Vodafone on UK Router Security and Upgrades

13th May, 2024 (31 Comments)

Last week we covered how Sky Broadband was responding to the UK government’s new internet and network security laws, which among other things prompted them to launch a new router upgrade scheme and be more transparent with customers about the state of security updates for their existing network kit. Since then, we’ve asked the other major ISPs how they plan to respond.

BT-lands-GBP70m-IT-services-deal-with-two-South-West-police-forces-PR-090524

BT Secures £70m IT Services Deal with South West Police Forces

9th May, 2024 (2 Comments)

Telecoms and broadband giant BT has today signed a 10-year partnership, worth £70m, to upgrade the IT and network services of both the Devon & Cornwall Police and Dorset Police forces. The two forces currently handle more than 1 million emergency and non-emergency calls and respond to more than 118,000 incidents of recorded crime each year.

Red Road Closed road sign in a UK city street. 123rf

Report Examines Why Openreach’s UK Full Fibre Take-up Beats AltNets

8th May, 2024 (38 Comments)

A new report from strategic consultancy firm Eight Advisory has examined the question of why the average consumer take-up across alternative full fibre (FTTP) broadband networks (Altnet) is currently still at 16%, while Openreach stands at c.34%, despite the collective footprint of the new challengers now equalling that of the incumbent.

EE UK Says No TV for 1.6Gbps Broadband Users Until Later in 2024

5th May, 2024 (14 Comments)

New customers and those migrating from BT, who may be looking to upgrade to broadband ISP EE’s top 1.6Gbps speed Fibre-to-the-Premises (FTTP) plans, may sadly have to keep waiting until later this year. But only if they also intend on bundling it in with the provider’s Pay TV products.

Ofcom Keep Close Tabs on TOTSCo’s Progress with Broadband Switching

4th May, 2024 (12 Comments)

The telecoms regulator, Ofcom, has formally served a statutory information request to check up on UK ISPs and progress in the One Touch Switching Company (TOTSCo), which is responsible for implementing the regulator’s heavily delayed One Touch Switch (OTS) migration system for faster consumer broadband ISP switching.

Openreach Name Next 84 UK Areas for Copper to FTTP Switch – Tranche 16

3rd May, 2024 (46 Comments)

Network operator Openreach (BT) has published the next batch of 84 exchanges (Tranche 16) in their “FTTP Priority Exchange Stop Sell” programme, which reflects areas where over 75% of premises are able to get full fibre and will thus stop selling copper based analogue phone and broadband products (i.e. FTTP becomes the only available product).

April 2024 BT Progress Update on the 10Mbps UK Broadband USO

2nd May, 2024 (11 Comments)

UK ISP BT has today published the latest biannual progress update on their delivery of Ofcom’s flaky 10Mbps Universal Service Obligation (USO) for broadband. The internet provider has so far helped to build a USO connection to over 7,954 premises (up from 7,681 in Oct 2023), with 265 further builds in-progress (up from 185).