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Articles for Category Tag - BT

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Openreach to Pilot Alternative UK Analogue Phone Line in May 2024

22nd March, 2024 (32 Comments)

Openreach (BT) has informed ISPs and phone providers of their plan to pilot the new SOTAP for Analogue product from 1st May 2024, which is a phone line service that does NOT require broadband to function and will be targetted at vulnerable users who would otherwise struggle with migrating to an All-IP (internet) based phone service by 2025.

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Customers of UK ISP BT Experiencing Webmail Login Problems

22nd March, 2024 (11 Comments)

Customers of broadband ISP BT, specifically those who still use their email service (BT Mail), are this morning reporting login problems when trying to access their accounts via webmail. But access is currently still working for those trying to access the service via the App or third-party email clients, such as Outlook Express and Thunderbird etc.

Government Boosts Resilience of UK 999 Calls After BT Fault

21st March, 2024 (0 Comments)

The UK Government has today proposed a series of recommendations to help “bolster the resilience” of the 999 emergency call handling system, which is operated by BT, following a technical fault (“complex software issue”) last summer (here) that resulted in 11,470 unique emergency calls being “unsuccessfully connected“.

First of 86 UK Gov-Funded 4G Mobile Mast Upgrades Go Live in Wales

19th March, 2024 (1 Comment)

The Government has today announced that the first of 86 new state aid supported 4G mobile masts in rural parts of Wales have been upgraded and switched-on. The work forms part of the £1bn industry-led Shared Rural Network project (i.e. extending 4G mobile / broadband cover to 95% of the UK by the end of 2025) with EE, Three UK, O2 and Vodafone.

New Launch Date for Delayed Faster UK Broadband ISP Switching

12th March, 2024 (11 Comments)

The industry-led One Touch Switching Company (TOTSCo), which is responsible for implementing Ofcom’s solution for faster consumer switching between UK broadband ISPs on different networks (aka – One Touch Switch), has announced that the now heavily delayed system will aim to go live on 12th September 2024.

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More UK Providers Commit to Protect Vulnerable Users During Digital Phone Switch UPDATE

11th March, 2024 (11 Comments)

The government has announced that seven UK broadband and phone operators, including Openreach, CityFibre, AllPoints Fibre, CommunityFibre, Ogi, KCOM and WightFibre, have today signed a charter that commits them to protect “vulnerable customers” (e.g. those with telecare devices) when upgrading phone lines to a new digital (IP) based network.

BT Setting Sights on Changes at UK Local Business Divisions

10th March, 2024 (9 Comments)

Sources have indicated to ISPreview that the BT Group are in the process of reviewing the BT Local Business (BTLB) division, which currently reflects a regional network of BT-backed independent businesses that help to service and support customers at a more local level. But LB’s future structure may be much more centralised.

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BT Win £26m Deal to Link 650 Primary Schools with Gigabit Broadband

5th March, 2024 (25 Comments)

Telecoms giant BT has today announced that they’ve secured a state-aid supported £26m contract under the UK Government’s £5bn Project Gigabit programme, which will see them connect over 650 primary schools in hard-to-reach (rural) places across England with gigabit broadband using full fibre technology.

BT and EE Hint at UK 5G Standalone Mobile Rollout for H2 2024

4th March, 2024 (14 Comments)

The Chief Security and Networks Officer of BT, Howard Watson, has hinted that EE may be in a position to begin their commercial deployment of 5G standalone (5G SA) mobile network technology during the second half of 2024. But they won’t have a better idea of the likely timing until this summer.

BT Shipping its Final Paper Phone Books to UK Customers

1st March, 2024 (16 Comments)

A small but important development is happening this month as BT finally ends the free distribution of a physical phone book on 31st March 2024. The move, which was announced last year, will bring to end a service that has been running since as far back as 1880. But these days, the vast majority of people use services like Google to find what they want.

First Pictures of EE’s New WiFi 7 UK Broadband Router Emerge

22nd February, 2024 (31 Comments)

Mobile operator and UK ISP EE (BT) has today given a first sneak peek of their next generation Qualcomm-powered and Wi-Fi 7 (802.11be – Extremely High Throughput) capable home broadband router, which was first hinted at in 2023 (here) and is set to launch sometime this year (possibly by around mid-2024).

BT Launch Narrowband Internet of Things (NB-IoT) network – Covers 97% of UK

22nd February, 2024 (13 Comments)

Telecoms and broadband giant BT (EE) has today launched a new multi-million-pound Narrowband Internet of Things (NB-IoT) network, which is a low-power and long-range fixed wireless network that claims to cover 97% of the UK’s “outdoor population” (not geography) and will be used to connect sensors or other smart IoT devices.

NAO Warn GBP1bn UK Rural 4G Mobile Rollout is Facing Delays

22nd February, 2024 (9 Comments)

The UK’s independent public spending watchdog, the National Audit Office (NAO), has today published a new report into £1bn industry-led Shared Rural Network project (i.e. extending 4G mobile / broadband cover to 95% of the UK by the end of 2025), which finds that it’s “behind schedule” and at risk of cost overruns.

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Forget Mobile SIM and eSIM, Now its Time for Always On rSIM

21st February, 2024 (13 Comments)

A new type of mobile SIM (Subscriber Identity Module) card is being launched today – supported by Deutsche Telekom and Tele2 – called resilient SIM (rSIM), which can effectively upgrade a single SIM device to Dual-SIM by automatically switching between the two in case of any network issues, minimising the impact of a lost connection.

BT Group Sells Iconic London Tower to MCR Hotels for £275m

21st February, 2024 (19 Comments)

National telecoms and broadband giant BT Group has this morning announced the sale of their iconic BT Tower building in London, which is a grade II listed communications tower located in Fitzrovia, to MCR Hotels for £275 million. The new owner plans to preserve the tower, albeit now serving as an “iconic hotel“.

EE Has Upgraded or Built Over 40 4G Mobile Masts in North Yorkshire

20th February, 2024 (11 Comments)

Mobile operator EE (BT) has announced that they’ve upgraded or built more than 40 mobile masts in North Yorkshire (England) over the last two years, which is part of their commitment to expand rural 4G (mobile broadband) connectivity under the £1bn industry-led Shared Rural Network (SRN) project.

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Virgin Media O2 Takes UK Fibre Broadband Network Wholesale

16th February, 2024 (88 Comments)

Broadband ISP Virgin Media (VMO2) and its shareholders (Liberty Global and Telefónica) have this afternoon finally announced plans to “create the biggest direct network challenger to BT Openreach in UK history“, which for the first time will open their existing fixed line broadband network up to wholesale by other internet service providers.