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Articles for Category Tag - BT

 
Openreach Van at Sainsburys Smart Charge Site

2nd March, 2026 (7 Comments)

National broadband and network access provider Openreach (BT), which has already put 6,000 Electric Vehicles (EV) on UK roads to support their broadband and phone engineers, have today signed an agreement with Smart Charge, Sainsbury’s nationwide EV charging network, to provide its engineers with access to their “ultra-rapid charging hubs” in 80 locations across the country.

5g signal on top of mobile by 123rf

2nd March, 2026 (2 Comments)

Mobile operator EE (BT) has worked with mobile network partner Ericsson to introduce two new capabilities to their core 5G Standalone (5G SA / 5G+) mobile broadband network – Network Slice Selection Function (NSSF) and Network Exposure Function (NEF), which enables programmable connectivity, letting businesses and their developers request network performance on demand.

BT Group -Sign-on-Office-Window-2025

1st March, 2026 (19 Comments)

Broadband ISPs BT, EE and Plusnet have tweaked their policy on annual price rises so that new customers who join after 1st March 2026 will not immediately be hit by their latest +£4 monthly price hike (first announced in July 2025), which is due to be introduced a month later in April 2026.

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BT-Customer-Support

27th February, 2026 (6 Comments)

Communications and broadband provider BT Business has today announced the first product to be released as part of the company’s sovereign platform – ‘Sovereign Voice‘, which allows businesses to make and receive calls over a secure connection, while all call routing remains within the UK’s own borders.

Fibre optic broadband cables connecting to a house by CoPilot AI for MJ - 210524

26th February, 2026 (13 Comments)

The UK telecoms regulator has today published their annual Pricing Trends Report for 2026, which among other things confirms that the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has jumped to 532,000 customers in June 2025 (up from 506,000 last year). But that’s still just 8.6% of eligible households (e.g. those on Universal Credit) and awareness remains low.

Gold Award Trophy Held in Hand 123RF - 166249402

26th February, 2026 (14 Comments)

Consumer website Expert Reviews has published the winners of their annual Best Broadband Awards 2026 event, which surveyed UK consumers in an effort to identify the best Internet Service Providers (ISP) across a range of categories. Overall most of the awards were scooped up by Vodafone, followed by Plusnet.

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copper vs fibre optic openreach engineer

24th February, 2026 (1 Comment)

The FTTH Council Europe has this afternoon published their latest annual (2026) update on the progress being made across 27 EU member states (inc. the United Kingdom, Norway and Switzerland) in switching off older copper based broadband networks, which forms part of the wider move to adopt gigabit full-fibre (FTTP/H/B) infrastructure.

Openreach-2024-engineers-building-rural-fibre

22nd February, 2026 (26 Comments)

The Government’s recently published Statement of Strategic Priorities (SSP) for telecommunications (here) appears to have rejected calls by some, but not all, alternative UK broadband networks for Ofcom to make access to run new fibre optic cables via Openreach’s (BT) existing cable ducts and poles cheaper in rural areas.

complaints ofcom report isp broadband tv phone mobile

19th February, 2026 (1 Comment)

Market regulator Ofcom has this morning published their latest quarterly Q3 2025 study of UK consumer telecoms and TV complaints, which jointly names EE, TalkTalk and Vodafone as attracting the most moans from customers for fixed broadband services, while Sky Mobile took the most flak for Mobile services and EE did the same for Pay TV.

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British sterling one pound coin currency by 123rf

19th February, 2026 (28 Comments)

Shropshire-based independent ISP Aquiss has called for the abolition of “unnecessary and unjustifiable” Broadband Cease Charges across the industry, which reflects charges that are typically imposed by wholesale network operators on retail service providers when a customer disconnects from their network.

Virgin Media O2 UK Walrus TV Advert Screenshot from YouTube

18th February, 2026 (1 Comment)

The UK Advertising Standards Authority (ASA) has criticised a comical TV advert for Virgin Media’s (O2) UK broadband service, which featured a Walrus driving a speedboat, after rival ISP BT complained that the promotion included a claim that could not be verified of the provider being “Awarded Best Broadband Experience”. But one other BT complaint was rejected.

EE-Smart-Hub-Pro-router-inside-UK-home

16th February, 2026 (49 Comments)

Some customers of mobile and broadband ISP EE (BT), specifically those on their top 1.6Gbps speed full fibre (FTTP) package via Openreach’s national network, appear to have spent the weekend suffering from a significant reduction in download speed (some down to c.50-70Mbps), connectivity problems and a lack of effective support.

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BT-Engineer-Next-to-Van-and-Lake-2023

11th February, 2026 (1 Comment)

Communications and broadband provider BT Business has today announced that they’re working alongside global IT consultancy Avanade and Microsoft to launch a tailored AI training for all 11,000 of its employees, which they say aims to “radically transform how we work and to better serve our customers“. Cost-cutting probably has a role to play too, we’d imagine.

Mobile-mast-on-smartphone-by-CoPilot-for-MJ-on-190624

10th February, 2026 (1 Comment)

The UK Government’s Department for Science, Innovation and Technology (DSIT) has today opened a call for evidence to support their new ‘Mobile Market Review‘, which aims to ensure that their policy and regulatory frameworks are updated to support investment, innovation, competition and consumers. The review could help to boost the rollout of fast 5G and future 6G mobile broadband networks.

Openreach CEO Katie Milligan - Appointed Feb 2026

10th February, 2026 (13 Comments)

In a significant development, national broadband operator Openreach (BT) has this morning announced that they’re replacing long-serving CEO, Clive Selley, with current Deputy CEO Katie Milligan from 1st April 2026. Clive will then will become CEO of BT International, where he succeeds Bas Burger who has decided to leave BT after 18 years of service on the same date.

scotland 3d broadband map uk 123rf

10th February, 2026 (0 Comments)

The Scottish Government (SG) has officially relaunched their proposed gigabit broadband roll-out procurement for Fife, Perth and Kinross. The proposed contract is valued at £28,557,891 excluding VAT and aims to help expand such a network to cover an estimated total number of 17,830 premises in hard-to-reach areas (i.e. those not covered by any other gigabit networks).

Home phone UK handset in red by 123rf

5th February, 2026 (68 Comments)

National operator Openreach (BT) has today warned that “more than half a million business lines” still haven’t migrated away from the old Public Switched Telephone Network (PSTN) to new IP-based digital phone (VoIP etc.) alternatives, which with only 12-months to go until the service is switched-off risks firms being exposed to price hikes, as well as “failing equipment and eventual loss of service“.

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