Home » UK ISP News Archive » Article Tag: EE (1429 Posts)

Articles for Category Tag - EE

BT and Stratospheric Platforms Trial UAVs for Rural UK 5G Mobile

30th January, 2023 (11 Comments)

A new trial has been launched by telecoms giant BT (EE) and Stratospheric Platforms (SPL) – funded by Innovate UK, which aims to harness High-Altitude Platform Station (HAPS) aircraft, usually located above commercial air traffic in the Earth’s stratosphere, in order to extend 5G (mobile broadband) coverage into remote rural areas.

BT to Recruit 400 More UK Apprentices and Graduates

26th January, 2023 (5 Comments)

Broadband ISP and telecoms giant BT has tonight announced that they intend to recruit another 400 apprentices and graduates this year (down from 600 in 2022), which will form part of their usual September 2023 intake. This will reflect roles spanning areas such as engineering (5G and FTTP etc.), customer service, research and security.

complaints ofcom report isp broadband tv phone mobile

Shell Energy Still Attracting Most UK Broadband Gripes in Q3 2022

26th January, 2023 (3 Comments)

The latest Q3 2022 Ofcom survey of UK consumer complaints has, once again, named ISP Shell Energy as attracting the most consumer gripes for both fixed line broadband and landline phone services, while BT and Virgin Mobile did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

EE Expand 5G Cover to 60% of UK and Adds 19 New Locations UPDATE

25th January, 2023 (30 Comments)

Consumer broadband ISP and mobile operator EE (BT) has today announced that their ultrafast 5G based (mobile broadband) network now covers 60% of the UK’s population (up from 50% in May 2022) and, on top of that, they’ve named 19 new locations where the network has just gone live.

Mobile-broadband-UK-operator-network-speed by 123rf

RootMetrics Benchmark the Top UK Mobile Networks for H2 2022

25th January, 2023 (5 Comments)

Mobile testing firm RootMetrics (Ookla) has today published their latest biannual H2 2022 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again sees EE (BT) come top of every single ranking category. But Three UK is still delivering the goods in terms of 5G speed.

Survey Claims 51% of UK Consumers Unaware of 3G Switch-off

24th January, 2023 (25 Comments)

A new Opinium surveyed of 2,000 UK adults, which was commissioned by Uswitch and conducted during December 2022, has claimed that 51% of mobile users are unaware that operators are planning to switch-off 3G based data (mobile broadband) services – starting next month – and 25% say they still use it regularly.

BT and EE Adopt Hiya AI-based Customer Call Protection Service

24th January, 2023 (7 Comments)

Customers of UK broadband ISP BT (including EE) look set to benefit from improved protection against SPAM and fraud calls, which reflects the fact that they’ve just become the first major telecoms provider in the country to adopt Hiya’s AI-based voice security solutions – Hiya Protect – in conjunction with Ericsson.

Ofcom Probes UK ISP BT Over Clarity of Customer Contract Info.

23rd January, 2023 (14 Comments)

The UK telecoms and media regulator, Ofcom, has this morning opened an investigation into broadband ISP and telecoms giant BT (including subsidiaries EE and Plusnet), which focuses upon their compliance with its obligation to provide customers with clear and simple contract information before they sign up to a new deal.

UK ISP BT and EE Set Out Approach to Annual Broadband Price Hikes

18th January, 2023 (29 Comments)

BT’s consumer division (inc. EE and Plusnet) has today set out their approach to this year’s annual price hikes, which will see them increase their broadband, phone and other prices by the contracted CPI of 10.5% plus 3.9% – for a total of 14.4% – for the “majority” of their customers from 31st March. But there are exceptions.

price-rise-uk-broadband-and-mobile-households

Jan 2023 Inflation Figures Confirm Huge UK Broadband Price Hikes UPDATE

18th January, 2023 (17 Comments)

Most of the major UK broadband ISPs can now confirm how much their annual price hikes will be after the Office of National Statistics (ONS) published their latest UK inflation figures, which saw the Consumer Price Index (CPI) hit 10.5% (up from 5.4% in Jan 2022) and the Retail Price Index (RPI) reach 13.4% (up from 7.5%).

bt_halo_3_plus_devices_broadband_wifi_mobile

EE and BT UK Report Surge in Boxing Day Fixed Broadband Traffic

12th January, 2023 (4 Comments)

Information supplied by BT has revealed that customers on their core fixed broadband ISP network (including Consumer, Enterprise and EE) consumed a total of 141PB (PetaBytes) of internet data on Boxing Day 2022, which is up by 17.5% from 120PB on the same day in 2021.

BT-Smart-Hub-3-Mockup-Based-on-Hybrid-Connect-Kit

BT and EE UK Trial New Smart Hub Router and WiFi Mesh Kit UPDATE3

9th January, 2023 (22 Comments)

Broadband ISPs BT and EE have sent out a new invite to registered trialists that asks them to help trial “our latest Smart Hub [router] and Wi-Fi [mesh] extenders” for free (including the broadband service itself). But unusually, they’re also asking the trialists to invite people who they know that aren’t yet customers.

BT Prep Consumer EE Rebrand and SmartHub 3 Router for Spring 2023

3rd January, 2023 (56 Comments)

Sources have informed ISPreview that UK broadband ISP BT will trigger the next phase of their plan to turn EE into their “flagship brand for consumer customers” around the February to April 2023 period, which among other things may see their new Smart Hub 3 (SH3) router launch first as an EE (not BT) product.

UK ISPs EE and TalkTalk Discount Full Fibre Broadband Plans

30th December, 2022 (0 Comments)

New customers signing up to broadband ISPs TalkTalk or EE may like to know that both have separately launched some early January Sale style promotions on their Fibre-to-the-Premises (FTTP) packages, which add another discount to some monthly rentals and throws in the odd bonus.

Price Hikes in UK Telecoms and Broadband

Broadband Consumers Brace for Massive 2023 UK Price Hikes

28th December, 2022 (49 Comments)

As if 2022 wasn’t already devastating enough for the UK cost-of-living, the annual price hikes season is about to hit again for customers of the largest broadband ISPs and mobile operators, which for the second year running is expected to be driven by another huge increase in inflation. Expect hikes of around 14% or more.

EE Named Best Operator in Connect’s 2022 UK Mobile Network Test

21st December, 2022 (21 Comments)

Connect and Umlaut have today published their annual UK Mobile Network Test study, which used a range of different benchmarks to test 4G (voice and data / broadband) and 5G service performance across 19 cities, 40 towns and along over 10,000km of major roads. Overall, EE managed to come top again.

EE and Vodafone UK Extend 4G Mobile to 6 New London Underground Stations

21st December, 2022 (6 Comments)

Broadband and mobile operators EE (BT) and Vodafone have announced that they’ve extended their 4G network on the London Underground to include six more stations, covering parts of the Central and Northern lines, which reflects a partnership with BAI Communications. This builds on their already live coverage on the eastern half of the Jubilee Line.