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Articles for Category Tag - KCOM

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Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

ZYBRE to Help Zoopla Show UK Broadband Details on Property Listings

13th September, 2022 (4 Comments)

Cloud gaming ISP ZYBRE has signed a deal with popular online real estate website Zoopla, which will enable them to add more details of home broadband availability to all of their property listings across the United Kingdom. Some of Zoopla’s rivals (e.g. RightMove) already have similar features.

KCOM UK Unveil Major 10Gb Broadband Expansion and Retires Copper

8th September, 2022 (4 Comments)

Hull-based network builder and broadband ISP KCOM has today announced a second major expansion of their existing gigabit speed Fibre-to-the-Premises (FTTP) network, which will see them invest a further £100m to cover an additional 50,000 premises across East Yorkshire and Lincolnshire (14 new locations).

A Quick Guide to UK Social Tariffs – Get Broadband from £12 – UPDATE Feb 2026

29th August, 2022 (0 Comments)

The cost-of-living crisis is having a horrific impact on the UK and forcing many households into poverty, including those that would have previously been considered secure. But the good news is that a growing number of home broadband ISPs and mobile operators have launched a range of cheaper “social tariffs“.

Hull ISP KCOM to Start Migrating DSL Broadband Lines to FTTP

23rd July, 2022 (17 Comments)

Hull-based UK broadband ISP KCOM has, thus far, been fairly quiet on the operator’s plans to withdraw their older copper-based broadband (ADSL and VDSL) and phone (PSTN) products. But a recent update, which was given to their wholesale customers, appears to have included a solid indication of the likely timeline.

Engineers with Umbrellas Protect UK Broadband Cabinets from Heat UPDATE

19th July, 2022 (15 Comments)

A number of UK network operators appear to be sending out engineers to monitor and work on broadband street cabinets that have been struggling in today’s heat. This includes everything from upgrading vents and fans, to literally sitting outside the cabinet with an umbrella. Sometimes, the simplest solution works best.

Full Fibre UK ISP KCOM Appoint New Chairman and Non-Exec Director

10th June, 2022 (0 Comments)

Hull-based ISP KCOM, which has so far covered 300,000 premises across North / East Yorkshire and North Lincolnshire (England) with their Fibre-to-the-Premises (FTTP) broadband network, has today appointed Johan Dennelind as Chairman of its Board of Directors and Fiona Goldsmith as a Non-Executive Director.

BT Phone Box payphone booth evolution 2021

Ofcom Moves to Protect Essential UK BT and KCOM Phone Boxes

8th June, 2022 (12 Comments)

Ofcom has today introduced new rules to protect public UK phone boxes (payphones) – specifically those built by BT and KCOM – when they exist in areas with “poor mobile signals or high accident rates“. In addition, payphones will now require battery backup so that they can keep working after going digital (all-IP).

KCOM Outdoor Engineer Installing FTTP Box

KCOM Extends UK FTTP Broadband Network to 300K Premises

26th May, 2022 (7 Comments)

Hull-based ISP KCOM, which is busy rolling out a Fibre-to-the-Premises (FTTP) broadband network across East Yorkshire and North Lincolnshire (England), has reported that their service now reaches over 300,000 premises across the region (up from the c.250,000 at the end of last year) and they’ve also got 150 wholesale partners.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

Ofcom UK Propose Small Improvements to Broadband Speed Code

11th May, 2022 (14 Comments)

Ofcom has proposed to tweak their 2019 voluntary Code of Practice for Broadband ISP Speeds, which will extend the current ‘Right to Exit‘ (i.e. when an ISP fails to correct a problem with broadband speeds) to the latest definition of service bundles. It will also require FTTP and cable ISPs to provide details on observed line speeds.

KCOM Cuts Price and Makes Broadband Social Tariff More Accessible

10th May, 2022 (2 Comments)

Hull-based ISP KCOM, which serves 250,000 premises across East Yorkshire and North Lincolnshire in England with their full fibre (FTTP) network, has today announced that they’re making it “easier and quicker” for struggling families to access its low-cost “Flex” social tariff by moving the application online and reducing the price.

Broadband ISP KCOM Appoints Tim Shaw as its New CEO

20th April, 2022 (1 Comment)

Hull-based ISP KCOM, which is deploying a new Fibre-to-the-Premises (FTTP) broadband network across East Yorkshire and North Lincolnshire in England (here), has today replaced their previous Chief Executive Officer (CEO) – Dale Raneberg – with the current MD of their Wholesale & Networks division, Tim Shaw.

Cloud Gaming UK Broadband ISP ZYBRE to Launch New TV Box UPDATE

19th April, 2022 (22 Comments)

Cloud gaming ISP ZYBRE, which is available to broadband customers across both FTTC (VDSL2) and FTTP networks from various operators (e.g. Openreach), has confirmed to ISPreview.co.uk that it plans to launch a new multi-play home entertainment platform this summer via their new ‘One Box‘ TV set-top-box (STB) device.

Multi Billion Boost to Gigabit Broadband in Rural England Agreed

31st March, 2022 (2 Comments)

The Australian-based financial services firm Macquarie Group and UK Government have jointly announced a new £12bn private investment in “sustainable infrastructure“, which among other things includes a plan to help spread “super-fast wireless broadband and ultra-fast fibre” (FTTP) across more parts of rural England.

Ofcom UK Tweak Geographic Phone Numbering and Local Dialling

11th March, 2022 (20 Comments)

Ofcom has today set out their final changes to the rules that govern the use of phone numbers in the UK, which has opted to retain the existing rules on geographic numbering and remove the obligation on telecoms providers and broadband ISPs to provide local dialling to customers.

ISP Pure Broadband Sees 5,000 New UK Customers in Past Year

8th February, 2022 (3 Comments)

Hull-based UK ISP Pure Broadband, which serves consumers covered by new full fibre (FTTP) networks from KCOM, CityFibre and also OFNL, is today celebrating their continued growth, with 5,000 new customers having signed-up in the last 12 months alone.