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Articles for Category Tag - KCOM

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Shift from UK Analogue to Digital Phone Lines Breeds New SCAMs

19th September, 2023 (6 Comments)

The Local Government Association, which represents councils across England and Wales, has warned that criminals are increasingly finding ways of exploiting the ongoing switchover from older analogue to digital based phone services in order to scam vulnerable people out of their personal data and bank details.

Ofcom 2023 Study Finds Average UK Broadband ISP Speeds Hit 69.4Mbps

14th September, 2023 (9 Comments)

Ofcom’s 2023 report into UK fixed line home broadband ISP performance – the last one it plans to publish – has today revealed that the average (median) download speed has risen from 59.4Mbps last year to 69.4Mbps now (uploads went from 10.7Mbps to 18.4Mbps). But the gap between rural and urban areas remains.

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What is “Fibre” Broadband? UK ISPs Respond to Ofcom’s Call for Clarity

22nd August, 2023 (56 Comments)

A few months ago Ofcom launched a new consultation that proposed to only allow broadband ISPs to use the terms “fibre” and “full-fibre” on their sites and in contracts “if their network uses fibre-optic cables all the way from the exchange to the home” (FTTP). But feedback suggests that the biggest providers are not supportive.

KCOM Pick Ricoh UK to Help Deliver its £17m Copper to Fibre Switchover

19th July, 2023 (3 Comments)

Hull-based network builder and broadband ISP KCOM, which is currently busy expanding their Fibre-to-the-Premises (FTTP) broadband network to more of East Yorkshire and Lincolnshire (England), has this week selected Ricoh UK to help deliver their £17m copper to fibre phone network switchover.

Grain Finally Puts FTTP Broadband Live in Hull UK to Rival KCOM

30th June, 2023 (14 Comments)

Network operator and broadband ISP Grain (Grain Connect) has today finally announced that they’ve launched their new gigabit-capable Fibre-to-the-Premises (FTTP) network – using Point-to-Point (PTP) architecture – in the East Yorkshire (England) city of Hull. But at present it’s only available to around 20,000 premises.

KCOM Build FTTP Broadband to Rural Village of East Cottingwith

13th June, 2023 (12 Comments)

Hull-based UK broadband ISP KCOM, which is currently extending their gigabit-capable Fibre-to-the-Premises (FTTP) network across more of East Yorkshire and Lincolnshire (England), has added the small rural East Yorkshire village of East Cottingwith (population of around 350) to their coverage.

Ofcom Compare Broadband ISPs by Call Waits, Faults and Quality etc

18th May, 2023 (9 Comments)

Ofcom has today published their 2023 UK study of broadband ISP, phone and mobile service quality, call waiting times, complaint levels, faults, repairs, compensation and install times amongst the largest providers. For example, TalkTalk attracted the lowest satisfaction for broadband (78%), while Plusnet secured the highest (89%).

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ThinkCX Reveal Subscriber Take-Up Rates for UK FTTP AltNet Providers

18th April, 2023 (16 Comments)

Telecoms analysts at global market intelligence firm ThinkCX have published a new Altnet Investment Scorecard, which attempts to identify the “winners and losers” in the UK’s rollout of full fibre broadband ISP networks by identifying the accomplishments of alternative networks in signing up actual new customers.

Councils Warn of Problems as Analogue UK Phone Services End

6th March, 2023 (44 Comments)

The Local Government Association, which represents councils across England and Wales, has warned that traffic lights, cash machines and vital telecare equipment used by almost 2 million vulnerable people may “cease to operate” when analogue copper phone services are withdrawn in 2025 – unless more support is provided.

Broadband ISP KCOM Targets Net Zero Carbon Emissions by 2040

23rd February, 2023 (12 Comments)

Hull-based full fibre network builder and ISP KCOM, which serves much of East Yorkshire and North Lincolnshire in England, has today announced plans to reach Net Zero carbon emissions by 2040 – some ten years ahead of the UK Government’s official target.

KCOM Expands FTTP Broadband Build to Village of Gunness

28th January, 2023 (9 Comments)

Hull-based broadband ISP KCOM has announced that their rollout of gigabit-capable Fibre-to-the-Premises (FTTP) technology in East Yorkshire and Lincolnshire (England) has added the village of Gunness to its plan, which once completed will reach 360 additional homes and businesses.

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Jan 2023 Inflation Figures Confirm Huge UK Broadband Price Hikes UPDATE

18th January, 2023 (17 Comments)

Most of the major UK broadband ISPs can now confirm how much their annual price hikes will be after the Office of National Statistics (ONS) published their latest UK inflation figures, which saw the Consumer Price Index (CPI) hit 10.5% (up from 5.4% in Jan 2022) and the Retail Price Index (RPI) reach 13.4% (up from 7.5%).

Ofcom UK Removes FAX Service Obligation from BT and KCOM

13th January, 2023 (12 Comments)

As expected, Ofcom has today confirmed that the requirement for certain UK telecoms operators to provide “outdated” FAX (facsimile) services under their legally-binding Universal Service Obligation (USO), which only applies to BT and KCOM, has officially been removed.

Price Hikes in UK Telecoms and Broadband

Broadband Consumers Brace for Massive 2023 UK Price Hikes

28th December, 2022 (49 Comments)

As if 2022 wasn’t already devastating enough for the UK cost-of-living, the annual price hikes season is about to hit again for customers of the largest broadband ISPs and mobile operators, which for the second year running is expected to be driven by another huge increase in inflation. Expect hikes of around 14% or more.

ISP KCOM Pause Broadband Data Caps for Christmas and New Year

19th December, 2022 (6 Comments)

Hull-based network builder and UK broadband ISP KCOM, which serves much of East Yorkshire and Lincolnshire, has announced that customers who still take packages with a capped data allowance will be able to enjoy unlimited usage over the Christmas and New Year period (19th December 2022 to 9th January 2023 inclusive).

Ofcom UK Give the Kiss of Death to FAX Services on BT and KCOM

1st November, 2022 (2 Comments)

The UK communications regulator, Ofcom, has today officially proposed to remove the requirement for telecoms operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO), which only applies to BT and KCOM.

Ofcom 2022 Study – Average UK Broadband ISP Speeds Hit 59.4Mbps

21st October, 2022 (13 Comments)

Ofcom’s 2022 study of fixed line home broadband ISP speeds has reported that the average (median) UK download rate has risen from 50.4Mbps last year to 59.4Mbps now (uploads went from 9.8Mbps to 10.7Mbps). But the performance gap between rural and urban areas has “widened” (unsurprising with so much urban FTTP build).