Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1460 Posts)

Articles for Category Tag - Ofcom Regulation

Ofcom UK Reviews the Cost of Calling Some Telephone Services (118 etc.)

12th May, 2017 (6 Comments)

The telecoms regulator, Ofcom, has today opened a new review into the cost of calling some telephone services, which follows recent concerns over the high prices and unfair practices that consumers may sometime face when contacting 118 (directory enquiries) or 070 numbers etc.

Ofcom – TV Interference Not a Big Problem for Mobile Broadband at 700MHz

9th May, 2017 (7 Comments)

The telecoms regulator has today said that only a “small number of households [up to 36,000] may be affected by interference” when they shift UK Digital Terrestrial TV (DTT) services out of the 700MHz spectrum band (TV will go to 600MHz) and replace it with Mobile Broadband (4G, 5G).

BT Lose Appeal Over Ofcom Demand for £22m Ethernet Interest Payment

5th May, 2017 (0 Comments)

After years of fighting, the Court of Appeal has rejected BT’s most recent attempt to stop a ruling by Ofcom over the rate of interest payable in respect to their past overcharging for Ethernet services, which could force them to pay £22m+ to rivals. Next stop.. Supreme Court?

IET Calls for the UK Gov to Plan for Reliable Universal 5G Mobile Coverage

3rd May, 2017 (7 Comments)

The Institution of Engineering and Technology (IET) has today published a new report that makes 23 recommendations to help the Government roll-out future 5G Mobile services from 2020 and achieve “reliable universal coverage” of the United Kingdom by 2025. Easier said than done.

UK Ended 2016 with 25.25 Million Home and Small Biz Broadband Lines

2nd May, 2017 (2 Comments)

Ofcom’s latest Q4 2016 Telecoms Market Data Tables have revealed that the United Kingdom ended last year with a total of 25,250,000 fixed residential and small business broadband lines, which is a quarterly increase of +216K (0.9%) and a year-on-year rise of 542K (2.2%).

UPDATE Ofcom Makes BT’s UK Cable Ducts and Poles Accessible to FTTP Rivals

20th April, 2017 (8 Comments)

The UK communications regulator, Ofcom, has today set out their final plans for opening up Openreach’s (BT) national network of telegraph poles and underground cable ducts so that they can be used by rival ISPs in order to deploy ultrafast “full fibre” broadband (FTTH/P) services.

TalkTalk Hampers BT, Sky and Virgin Media’s Voluntary Compensation Code

17th April, 2017 (2 Comments)

A second attempt by three of the United Kingdom’s largest broadband ISPs to secure a new Voluntary Code of Practice for handling Automatic Compensation, which would be paid during a total loss of service, is being disrupted by TalkTalk’s refusal to sign-up.

Ofcom 2017 Study – Average UK Home Broadband Speeds Rise to 36.2Mbps

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

Ofcom UK Report Compares Big Broadband and Mobile ISPs by Service Quality

12th April, 2017 (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

Ofcom Make it Easier for Aircraft to Support In-Flight 2G, 3G and 4G Mobile

11th April, 2017 (0 Comments)

The UK telecoms regulator has proposed to introduce a small but important change that would make it easier and cheaper for aircraft to support the use of on-board mobile devices (e.g. handsets, tablets, laptops) in the 2G, 3G and 4G radio spectrum bands.

UPD ISP TalkTalk Business Adopt BT Openreach Dark Fibre After CMA Ruling

10th April, 2017 (0 Comments)

UK Internet provider TalkTalk Business has today confirmed that they will be one of the first ISPs to adopt Openreach’s (BT) proposed ‘Dark Fibre Access‘ product, which follows a key ruling by the Competition and Markets Authority (CMA) that will affect how the service is priced.

Warrington MP Asks £246K Compensation for Slow Residential Broadband

10th April, 2017 (49 Comments)

The MP for Warrington North (Cheshire, England), Helen Jones, has claimed that many residents in the area should be paid a total of £246,000 in compensation by ISPs because of the slow broadband speeds that local homes are alleged to endure. She wants Ofcom to take action.

Ofcom to Boost Indoor 2G, 3G and 4G Mobile Cover by Legalising Repeaters

5th April, 2017 (7 Comments)

At present it’s unlawful (unless approved by a Mobile Network Operator) for consumers to use repeaters that boost and retransmit UK mobile signals, which can help indoor coverage but may also cause interference or other adverse effects for nearby customers. Ofcom now proposes to change this.

Ofcom Review the UK Performance of ADR Consumer Complaints Handlers

31st March, 2017 (0 Comments)

Ofcom has today launched a ‘Call for Inputs‘ on their plan to review the performance of Alternative Dispute Resolution (ADR) providers, which are third-party ombudsman schemes that help consumers to resolve complaints with broadband, phone and mobile providers etc.

UPD Ofcom Start Battle Over the Price of BT 40Mbps UK Fibre Broadband Lines

31st March, 2017 (25 Comments)

The price that ISPs and consumers pay for access to a 40Mbps FTTC superfast broadband line on Openreach’s (BT) network in the United Kingdom is set to fall after the telecoms regulator, Ofcom, launched a new review of the wholesale local access market. Quality of service standards will also be improved.

Ofcom Q4 2016 UK Complaints Report Highlights Problems for BT and Plusnet

29th March, 2017 (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Ofcom Slaps BT with £42 Million Fine for Delayed UK Leased Line Installs

27th March, 2017 (21 Comments)

BT has set aside £300m to repay ISPs, such as TalkTalk and Vodafone, after an investigation by Ofcom found that their network arm (Openreach) had cut compensation payments to other telecoms providers for late installs of high-speed business lines (Ethernet). BT must thus pay a £42m fine.