Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1759 Posts)

Articles for Category Tag - Ofcom Regulation

Ofcom Probes BT Excess Construction Charges for Business Lines

18th July, 2019 (1 Comment)

Ofcom has today opened a new investigation to examine whether BT has complied with its charging obligations, which occurred after the UK operator indicated to the regulator that it may not have correctly billed for Excess Construction Charges (ECCs) when providing new business lines (Ethernet services etc.).

Ofcom UK Tweak Makes In-Car Mobile Signal Boosters More Useful UPDATE

12th July, 2019 (5 Comments)

The UK telecoms regulator, Ofcom, has today proposed to make a “slight change” to the technical parameters allowed for licence exempt use of in-vehicle low gain mobile phone repeaters (aka – signal boosters / signal enhancers), which in theory could help to improve mobile reception inside vehicles.

My Fibre Limited Moots FTTH Broadband Network for Rural Wales

11th July, 2019 (8 Comments)

Dorset-based My Fibre Limited, which describes itself as a “mechanical or industrial engineering” company that runs some Dark Fibre networks, has proposed to extend their network and may build an ultrafast Fibre-to-the-Home (FTTH) broadband ISP service for a rural community in mid-Wales.

Mobile Firm giffgaff Accused of Providing Inaccurate Info. to Ofcom

10th July, 2019 (4 Comments)

Mobile operator giffgaff (O2 MVNO) is facing a new challenge after Ofcom said they found “reasonable grounds for believing” that the UK firm may have provided “inaccurate information” in response to two requests, which were sent during the course of a probe into allegedly “inaccurate” billing.

Ofcom Investigate “Extraordinary” Billing Accuracy Failure at O2 UK

10th July, 2019 (1 Comment)

The telecoms regulator has opened an investigation into mobile operator O2 and its compliance with their billing rules (General Condition 3.2), which requires providers to ensure that their charges are accurate and represent the services received by the customer. Apparently they’ve suffered an “Extraordinary Performance Failure.”

Ofcom Probe EE and Sky Mobile for Possible Breaches of Net Neutrality

10th July, 2019 (12 Comments)

Ofcom UK has today said that they’re currently probing two zero rated services from EE (‘Music and Video Passes’) and Sky Mobile (‘Sky Watch’) over possible breaches of the EU’s rules for protecting Net Neutrality (i.e. there must be no serious blocking or slowing of access to legal websites or internet services).

Ofcom Toughens UK Phone Number Porting to Prevent Abuse

8th July, 2019 (6 Comments)

The UK telecoms regulator, Ofcom, has today introduced new protections, which are designed to make it harder for dodgy fixed broadband ISPs and phone providers to block or hinder consumers from being able to port their telephone numbers to a different provider.

Average UK Spend on Home Telecoms Services Falls as Data Use Rises

4th July, 2019 (1 Comment)

Ofcom has today published their 2019 Communications Market Report (CMR), which reveals the latest information about the take-up and impact of Fixed Line Broadband, Phone, Mobile, TV and Radio services across the United Kingdom (England, Scotland, Wales and N.Ireland).

BT Make Progress on Legal Openreach Split, But FTTP Clarity Needed

3rd July, 2019 (18 Comments)

Ofcom has today deemed Openreach to be making “real progress” in their on-going efforts to become a distinct “legally separate” company away from BT, although the UK telecoms regulator seeks more “transparency” around their efforts to increase independence and solid details on their future FTTP broadband plan beyond 2020.

Ofcom – From Monday Text PAC to 65075 to Switch UK Mobile Operators

28th June, 2019 (53 Comments)

The telecoms regulator, Ofcom, has today braced the industry for the introduction of their new “Text-to-Switch” (Auto-Switching) system for UK mobile operators like Vodafone, O2, Three UK and EE, which is going live on Monday next week. The new system will make it easier and quicker for consumers to change networks.

Grant Shapps MP Calls for Competition Probe of UK Mobile Giants

24th June, 2019 (4 Comments)

The chair of the cross-party British Infrastructure Group (BIG), Grant Shapps MP, has called on the Competition and Markets Authority (CMA) to investigate claims of “potential collusion between some major operators,” which it’s alleged may have contributed to the sudden collapse of mobile retailer Phones 4U in 2014.

Ofcom UK Examines the Cost of Deploying Full Fibre Broadband

21st June, 2019 (3 Comments)

Ofcom has today opened an interesting new consultation, which asks for industry feedback on their approach to modelling the costs of building “full fibre” networks across the United Kingdom (i.e. those used to support mobile 5G services, business connectivity or FTTH broadband for homes etc.).

Gov to Give CMA Power to Fine UK Broadband ISPs for Loyalty Penalty UPDATE

18th June, 2019 (3 Comments)

The UK Government has proposed to beef up the Competition and Markets Authority (CMA) so that it can “decide for itself whether consumer protection law has been broken” and impose fines for “wrongdoing,” such when potentially unfair pricing is applied to vulnerable customers (“loyalty penalty“).

Ofcom May Create Thousands of Local UK 5G Mobile Networks

17th June, 2019 (12 Comments)

The UK telecoms regulator has controversially proposed that it may reserve 390MHz of spectrum in the 3.8-4.2GHz bands, which could be sold to “thousands” of new entrants in order to help them build 5G based mobile broadband networks for local coverage or industrial use (i.e. each license may cover just 50 square metres).

Ofcom to Tackle Unfair and Harmful Practices by UK Broadband ISPs

17th June, 2019 (11 Comments)

The national UK telecoms regulator, Ofcom, has today begun a new consultation that seeks views on their plans to create a new Fairness Framework (guidelines), which will be designed to explain to broadband, phone and TV providers how they will consider whether their practices and the way they treat their customers is fair.

Mobile Operator EE Coughs to Being Late with 118 Price Cap

12th June, 2019 (8 Comments)

BT, the owner of EE, has provided information to Ofcom that suggests it failed to apply the regulator’s new price cap on UK calls to 118 numbers (Directory Enquiries) until mid-April 2019, which may have resulted in a tiny number of customers being incorrectly charged.

Ofcom Looks to Defragment 3.4-3.8GHz Bands to Boost 5G Mobile

11th June, 2019 (1 Comment)

The UK telecoms regulator, Ofcom, has proposed to defragment (no.. not their computer hard disks) the 3.4-3.8GHz radio spectrum bands after next year’s auction, which could enable mobile network operators to get the best performance and save money on their new 5G ultrafast mobile broadband networks.