Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1759 Posts)

Articles for Category Tag - Ofcom Regulation

Ofcom Probe BT and EE Over May 2019 Mobile Network Outage

24th September, 2019 (1 Comment)

The national telecoms regulator, Ofcom, has confirmed that they’ve opened a preliminary investigation into a 4G mobile network outage that struck part of EE UK’s (BT) platform on 21st May 2019, which may have left some customers unable to contact the emergency services.

Broadband ISP TalkTalk Unveil Fairer Pricing Commitments

19th September, 2019 (10 Comments)

Low cost UK ISP TalkTalk has today responded to Ofcom’s wider call for greater industry fairness to consumers by unveiling a new set of “pricing commitments“, which they claim will ensure that “vulnerable customers can benefit from the best available deals” and receive the “most appropriate support” to meet their needs.

Ofcom – 10Mb Broadband USO Gap Shrinks to 578000 UK Premises

17th September, 2019 (20 Comments)

Ofcom has published a Summer 2019 update to their Connected Nations report, which reveals that “full fibre” (FTTP) UK broadband coverage has risen to 8% (up from 7% four months ago) and the number of premises unable to get 10Mbps+ has declined from 619,000 to 578,000. Geographic 4G mobile cover remains at 66%.

Headache for UK ISPs as Firefox Adopt DNS Over HTTPS by Default UPDATE

9th September, 2019 (24 Comments)

Broadband ISPs and the Government could clash with Mozilla after the internet technology developer announced that it would move forward with its proposal to enable DNS-over-HTTPS (DoH) by default in their popular Firefox website browser, albeit with tweaks to respect ISP network-level internet filters.

F&W Networks Plan 10Gbps FTTP Broadband for 1 Million UK Premises

30th August, 2019 (12 Comments)

Pure fibre optic broadband ISPs appear to be cropping up every month and today is no exception as we welcome F&W Networks into the club, which has an aspiration to deploy a new 100Mbps to 10Gbps symmetric speed capable Fibre-to-the-Premises (FTTP) network to over 1 million UK homes and businesses by 2024.

Ofcom UK to Release New (020) 4 Phone Number Range for London

30th August, 2019 (4 Comments)

The UK communications regulator has today announced that it will make 10 million extra phone numbers available to people in London this year via the introduction of a new “(020) 4” range, which should help to keep up with increasing demand (30 million ‘020’ numbers have already been allocated across existing ranges).

TalkTalk and Vodafone in Legal Action Over BT’s Ethernet Controls

29th August, 2019 (6 Comments)

A new report reveals that Ofcom’s recent decision to soften regulation of BT’s (Openreach) high speed fibre optic Ethernet / data lines in the Central London Area (CLA) has resulted in rival UK ISPs – TalkTalk and Vodafone – lodging an appeal against the decision with the Competition Appeal Tribunal (CAT).

BT Pays Ofcom UK £3.73 Million After Reporting Incorrect Turnover

14th August, 2019 (4 Comments)

Ofcom has today confirmed that broadband and telecoms giant BT reported an incorrect level of turnover information to the regulator for the years 2011, 2012, 2013, 2014 and 2015, which meant they had breached the regulator’s rules and a related 2011 General Demand for Information (GDI).

O2 and Three UK Clash Over Ofcom 5G Spectrum Defragmentation Plan

12th August, 2019 (11 Comments)

Mobile operator O2 (Telefonica) has criticised Ofcom’s recent proposal to defragment the 5G ultrafast mobile broadband friendly 3.4-3.8GHz radio spectrum bands after next year’s auction, which they complain favours Three UK (H3G) by allowing them to establish a “kingmaker” position from where they can obstruct rivals.

New Study Slams Lack of 100% UK Geographic 4G Mobile Coverage

9th August, 2019 (22 Comments)

A new Which? study has found that in 524 out of 650 UK parliamentary constituencies 4G mobile coverage is not available via all four operators to the whole constituency. The most poorly-served city-based constituencies (all under 80% coverage) were Rochford, Southend, South West Devon, Romsey and Southampton North.

Openreach to Soft Launch Limited New UK Dark Fibre X Product

8th August, 2019 (3 Comments)

Network access provider Openreach (BT) will today soft launch a new Dark Fibre X product into the UK market that is based off Ofcom’s somewhat restrictive design, which for the time being only focuses upon the limited inter-exchange connectivity market.

Ofcom Economist Pimps Menu Regulation to Boost UK Fibre Networks

6th August, 2019 (1 Comment)

David Henriques, a Senior Associate Economist at Ofcom and Visiting Fellow at the LSE, has appeared to suggest that menu regulation for fibre optic broadband networks may be a better approach for the United Kingdom to take than incentive orientated regulation.

Giffgaff Fined £1.4m for Overcharging 2.6 Million UK Customers

30th July, 2019 (3 Comments)

Ofcom has concluded their investigation into “inaccurate” billing at 4G mobile operator giffgaff – owned by O2 (Telefonica UK) – and has fined the company £1.4 million after it found that an error in their billing system led to around 2.6 million customers’ being overcharged up to almost £2.9m in total over a period of nearly 8 years.

Ofcom Opens UK Radio Spectrum for Smaller Local Wireless Networks UPDATE

25th July, 2019 (2 Comments)

As expected Ofcom has today unveiled a new sharing framework that will be applied via four of the United Kingdom’s radio spectrum frequency bands (airwaves), which should make it possible for smaller mobile and fixed wireless broadband ISP networks to be created in order to deliver local coverage or industrial use.

Plusnet Shamed for Q1 2019 UK Broadband and Phone Complaints

23rd July, 2019 (11 Comments)

A new report from Ofcom has revealed that Plusnet attracted the most UK consumer complaints for fixed line broadband and phone in Q1 2019, while Vodafone attracted the most gripes for Mobile and TalkTalk for Pay TV services. On the flip side Sky Broadband (Sky TV) and EE generated the fewest fixed line moans.

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Ofcom Pushes Fair Pricing on UK Mobile and Handset Bundles

22nd July, 2019 (8 Comments)

The UK communications and media (broadband, mobile, TV etc.) regulator has today set out a range of new measures that are intended to tackle bundles of both mobile handsets and tariffs (airtime contracts) together, which often continue to charge consumers for the handset even once the minimum contract term has ended.

Broadband Segregation Risk as ISPs Shun Slower Speed ADSL Lines

20th July, 2019 (41 Comments)

A few years ago Sky Broadband became the first ISP to stop accepting orders from UK customers on lines – often rural ones – where speeds were stuck below 2Mbps (here). Sadly more providers appear to have joined this club of shunning those on slower lines, which for some may exasperate the feeling of digital exclusion.