Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1782 Posts)

Articles for Category Tag - Ofcom Regulation

Ofcom UK Questions O2’s Compliance in Ongoing Billing Probe UPDATE

13th December, 2019 (1 Comment)

The UK telecoms regulator has opened a second investigation into O2, which is examining whether or not the mobile operator provided “complete, accurate and on time” information to them as part of their on-going probe into an “Extraordinary Performance Failure” of the company’s metering and billing system.

Small UK Firms Invited to Setup Own Local Wireless Networks

9th December, 2019 (5 Comments)

Ofcom has today begun inviting applications for their new Shared Spectrum Licences, which enables small businesses to create their own local wireless networks in radio spectrum bands (ranging from 1.8GHz to 26GHz) that could previously only be used by national mobile and broadband providers.

Ex-BT Man Becomes Regulatory Director for Ombudsman Services

6th December, 2019 (24 Comments)

The Ofcom approved consumer complaints handler firm Ombudsman Services, which is an Alternative Dispute Resolution (ADR) provider for broadband ISPs and mobile operators, has hired a former head of commercial and regulatory strategy at BT’s consumer business – Ed Dodman – to be their Director of Regulatory Affairs.

Ofcom Fine UK ISP Onestream £35K for Aggressive Mis-selling UPDATE

5th December, 2019 (8 Comments)

Hampshire-based broadband ISP Onestream, which was established in 2016 and has launched a range of affordable ADSL2+ and FTTC based bundles, has today been fined £35,000 by Ofcom after the regulator found that they “took over the telephone services of more than a 100 people without their permission” (slamming).

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Ofcom UK Soften Openreach Rules for IP and FTTP Migration Trials

27th November, 2019 (8 Comments)

Ofcom are consulting on a new proposal that could remove a few key pieces of regulation from Openreach (BT), which is intended to support their analogue telephone (WLR) to digital voice (VoIP) and copper to “full fibre” (FTTP) Exchange Upgrade trials (here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively

Ofcom and Openreach Trial Cheaper UK FTTC Broadband Upgrades UPDATE

25th November, 2019 (14 Comments)

The UK telecoms regulator, Ofcom, has begun a consultation on the proposed introduction of a new “bulk upgrade process,” which requires an exclusion in Openreach’s (BT) quality of service regulation but would make it more efficient for them to upgrade slower lines to FTTC (VDSL2) based broadband ISP connections.

Openreach Set Earlier Full Launch for New Dark Fibre X Product

23rd November, 2019 (5 Comments)

Openreach (BT) has announced that their new Dark Fibre X product, which is only focused upon serving the very limited inter-exchange connectivity market, will now get its full launch (national UK availability) a little earlier than expected on 20th December 2019.

Ex-BT Man Mansoor Hanif Exits as Ofcom’s Chief Tech Officer

21st November, 2019 (0 Comments)

The UK telecoms regulator, Ofcom, has today announced that its Chief Technology Officer (CTO), Mansoor Hanif (former BT director), is to leave after only joining the organisation last year (here). The regulator’s Group Director of Strategy and Research, Yih-Choung Teh, will hold his position until a replacement is found.

ISPs Met Technologies and Millenium Talk Probed Over SLAMMING

20th November, 2019 (1 Comment)

Broadband ISPs Met Technologies Limited (Met Plus Telecom and Millenium Talk) and Guaranteed Telecom Limited (Zoom Telecom) are being probed by Ofcom UK, which occurred after a number of consumers reported alleged incidents where their telecoms service had been switched without their permission.

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Vodafone UK Top Naughty List for Q2 2019 Broadband Gripes

19th November, 2019 (7 Comments)

The latest Q2 2019 consumer complaints report from Ofcom has confirmed that UK ISP Vodafone attracted the most moans for fixed line broadband, while Plusnet were the worst for landline phone and Virgin Media did the same for both Mobile and Pay TV. On the flip side Sky Broadband generated the fewest gripes.

Ofcom UK Appoints Temporary CEO to Replace Sharon White

6th November, 2019 (4 Comments)

The UK broadband, media and communications regulator, Ofcom, has today announced that their Group Director of Competition, Jonathan Oxley, will be appointed as an “interim” CEO while the longer than expected hunt continues to find a replacement for outgoing boss Sharon White, who leaves at the end of this month.

Ofcom Consult on Funding for the 10Mbps UK Broadband USO

5th November, 2019 (10 Comments)

Ofcom has today opened a new consultation on the funding (compensation) arrangements for BT and KCOM’s forthcoming Universal Service Obligation (USO), which is due to begin on the 20th March 2020 and aims to ensure that everybody can request a minimum broadband speed of “at least” 10Mbps (1Mbps upload).

Gov Finalise Strategic Priorities for UK Broadband and Mobile

31st October, 2019 (0 Comments)

The UK Government has this week formally adopted a Statement of Strategic Priorities (SSP) for UK mobile and broadband services, which broadly requires Ofcom to improve protection for consumers in the wider telecoms market, promote investment in “gigabit-capable” broadband and support new entrants to the market.

Mobile Operators Face Huge Fines if they Fail UK Coverage Target

29th October, 2019 (6 Comments)

The Government’s Culture Secretary, Nicky Morgan MP, has revealed that Mobile Network Operators (Three UK, Vodafone, O2 and EE / BT) could face huge fines – worth up to 10% of their annual turnover – if they fail to meet their new 4G / 5G geographic UK coverage obligations by 2026.

Ofcom’s New 5G Mobile Auction Plan for 700MHz and 3.6-3.8GHz

28th October, 2019 (5 Comments)

The UK telecoms regulator has today confirmed that they will proceed to auction of the 700MHz and 3.6-3.8GHz radio spectrum bands in spring 2020 to boost new 5G networks to potentially Gigabit-capable (1000Mbps+) mobile broadband speeds. But in light of last week’s Shared Rural Network deal (here), the coverage obligation is gone.

Government in £1bn Deal for 95% Geographic UK 4G Mobile by 2025

25th October, 2019 (11 Comments)

The Government has today announced a new £1bn deal with Three UK, Vodafone, O2 and EE (BT) to establish a new Shared Rural Network (SRN), which will see the mobile operators working cooperatively together in order to extend the geographic coverage of 4G (mobile broadband) services to 95% of the UK by 2025.

Axione UK Planning to Build Full Fibre Broadband ISP Network

18th October, 2019 (2 Comments)

Axione UK, which is a subsidiary of French communications provider Axione S.A.S, has revealed that they’re planning to deploy a new Fibre-to-the-Premises (FTTP) based Gigabit-capable broadband network in the United Kingdom, which would be made available for other ISPs to harness via wholesale. All eyes on Scotland.