Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1794 Posts)

Articles for Category Tag - Ofcom Regulation

Ofcom UK Probe ISP Onestream Over Mis-Selling and Slamming

22nd January, 2019 (0 Comments)

Hampshire-based UK ISP Onestream, which was established in 2016 and recently launched a range of affordable ADSL2+ and FTTC based broadband and phone bundles, is facing an investigation by Ofcom after a number of consumers complained about how the provider was handling switches (migrations).

Broadband Switching Declines as Hard Up Brits See Slower Speeds

14th January, 2019 (16 Comments)

Ofcom has today published a new report, which examines how affordability, take-up and engagement with UK telecoms, TV and postal services compares via different groups. Overall 13% of broadband and phone consumers switched ISP (down from 17% a year ago) and financially vulnerable people are less likely to have “superfast” speeds.

Ofcom Moot Phone Number for Life as Broadband Changes UK Calling

5th January, 2019 (19 Comments)

New research from Ofcom has today suggested that remembering phone numbers – or even needing to dial them – could soon become a thing of the past as consumers are changing how they communicate and making greater use of broadband internet and mobile services. The landline phone era is slowly coming to an end.

Consumers Switch Broadband ISP for Savings and Faster Speeds

3rd January, 2019 (4 Comments)

A new online survey of 1,380 ISPreview.co.uk readers, which was conducted between 16th November 2018 and 2nd January 2019, has found that the top reasons why most UK respondents switched broadband ISP in 2018 were to save money (29.9%) or get access to faster speeds (25.4%), while 18.3% simply sought better quality.

Rival UK ISPs Raise Alarm Over Full Fibre Competition and Openreach

30th December, 2018 (194 Comments)

A number of broadband ISPs including TalkTalk, Hyperoptic, Cityfibre and Gigaclear, as well as the Independent Networks Co-operative Association (INCA), have written to the UK Government and Ofcom in the hope of encouraging tougher measures to prevent Openreach (BT) from hampering “full fibre” (FTTP) competition.

Openreach Confirm Next UK FTTC 40Mbps Broadband Price Drop

20th December, 2018 (31 Comments)

As expected Openreach (BT) has today confirmed that the wholesale price of their 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) broadband tier will drop by -£8.08 (-11.6%) from 1st April 2019. Some smaller changes for unbundled (LLU MPF and SMPF) and Wholesale Line Rental (WLR) are also confirmed.

CMA Seek Urgent Action to Tackle Mobile and Broadband Loyalty Penalties

19th December, 2018 (2 Comments)

The Competition and Markets Authority has concluded its “super-complaint” probe into how UK consumers who remain loyal to a broadband ISP or mobile operator often end up paying “significantly more” than new customers. In response they’ve called for “urgent action” to tackle related issues and protect vulnerable users.

Challenges as UK Moves to All IP Networks from Analogue Phone

18th December, 2018 (23 Comments)

A new report from the Broadband Stakeholders Group has warned that work to retire the old Public Switched Telephone Network (PSTN) and replace it with all-IP voice services by c.2025 will face a number of challenges, particularly around ensuring resilient access to emergency services and encouraging user migrations.

2018 ICMR Compares UK Broadband and Mobile to 17 Countries

18th December, 2018 (0 Comments)

Ofcom has today published their International Communications Market Report 2018 (ICMR), which broadly compares broadband and mobile networks in the United Kingdom with 17 other countries and the EU. Overall the UK does well for fixed line superfast broadband and 4G mobile, but we’re weak on “full fibre” (FTTP).

Ofcom Consult on UK Mobile Spectrum Sharing and 5G Auctions UPDATE

18th December, 2018 (3 Comments)

The UK telecoms regulator has moved to improve 4G and future 5G mobile coverage by setting out their plans for “spectrum sharing” in the 1800MHz, 2300MHz and 3.8-4.2GHz bands, as well as finalising new coverage obligations for next year’s auction of the 700MHz band. The 3.6GHz – 3.8GHz bands will also be auctioned.

2018 Infrastructure Report Shows State of UK Broadband and Mobile

18th December, 2018 (3 Comments)

Ofcom has released their annual infrastructure report, which reveals that just 2% of the UK (677,000 premises) cannot access a 10Mbps capable fixed line broadband ISP service (down from 4% in 2017), while “full fibre” (FTTP) is available to 6% (up from 3%) and geographic coverage of 4G mobile has hit 66% (up from 43%).

Mobile Operators Face 900MHz and 1800MHz Licence Fee Hike Again

17th December, 2018 (7 Comments)

After years of delay and court battles Ofcom have today set the annual licence fees (ALF) that O2, Vodafone, Three UK (H3G) and EE will pay for their 2G, 3G and 4G Mobile services in the 900MHz and 1800MHz spectrum bands. The regulator has separately proposed fees for UK Broadband’s (H3G) holdings at 3.4GHz and 3.6GHz.

Three UK Secure Key Change to Boost 5G Wireless Broadband Plans

14th December, 2018 (38 Comments)

Ofcom has granted a small but controversial change to the part of the 3.6GHz band owned by mobile operator Three UK (H3G, UK Broadband Ltd.), which will give them access to a 100MHz block of contiguous spectrum that may result in faster 5G based mobile and fixed wireless networks. But BT, O2 and Vodafone aren’t happy.

Ofcom Probes UK Broadband ISP Prices and Tries to Boost Take-up UPDATE

14th December, 2018 (33 Comments)

The UK telecoms regulator has today launched a new review of broadband pricing to examine whether loyal (existing) and vulnerable ISP customers are being ripped-off. On top of that they’ve also set out their final proposals for end-of-contract notification letters, which will soon also tell you about the best deals.

Vonage Fined £24.5K by Ofcom for Failure of UK VoIP Phone Service

12th December, 2018 (11 Comments)

An investigation into the availability of Vonage‘s internet phone (VoIP) service has resulted in Ofcom imposing a £24,500 penalty on the provider, which came after they discovered that the company had “failed to provide uninterrupted access” to the emergency services (999 or 112 for police, fire etc.).

CBI Demands Urgent Action to Fast Track UK Gigabit Broadband

12th December, 2018 (10 Comments)

A new report from the Confederation of British Industry (CBI) has warned that the UK Government must take “urgent action” and “fast track [new] laws” in order to ensure the delivery of its aspiration to achieve nationwide coverage of future 5G mobile by 2027 and “full fibre” (FTTP) Gigabit broadband ISP networks by 2033.

Ofcom Move to Redefine UK Geographic Fibre Markets from 2021

11th December, 2018 (4 Comments)

Over the next few years the UK will witness a surge in alternative fibre optic (FTTP) broadband ISP networks, which means that investment and competition will vary a lot by geography. In response Ofcom has today begun consulting upon a new approach to how they set regulation and define such markets from 2021.