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Articles for Category Tag - Statistics

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Shell Energy Takes Flak in Q4 2021 Study of UK Broadband Complaints

27th April, 2022 (9 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

Report Claims CityFibre’s FTTP Rollout to Deliver GBP38bn in UK Economic Benefits

25th April, 2022 (8 Comments)

A new report from consultancy firm Hatch claims to have identified over £38bn in potential economic benefits – derived over a 15-year period – that could stem from CityFibre’s ongoing UK rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network. Naturally, the report was commissioned by CityFibre.

Three UK See Record Mobile Data Traffic of 1 Terabits Per Second UPDATE

8th April, 2022 (10 Comments)

Mobile operator Three UK has today published their new ‘Mobile Britain’ report, which summarises key statistics from their network and reveals that mobile broadband (data) traffic hit an all-time high of “1 tbps (terabyte per second)” on Tuesday night – between 21:15 and 21:30 (they actually mean Terabits).

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Study – UK Falls to Rank 92nd Cheapest in the World for Broadband

5th April, 2022 (4 Comments)

A new Cable.co.uk study has tested fixed broadband ISP packages from 220 countries to create a global price comparison, which finds that the UK ranks just 92nd cheapest (down sharply from 67th last year) with an average monthly cost of $39.01 (£29.66). But we drop to 101st (down from 93rd) for average cost per megabit ($0.90).

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Government Tells Big UK ISPs to Promote Social Broadband Tariffs UPDATE4

4th April, 2022 (32 Comments)

The Government’s Culture Secretary, Nadine Dorries, has increased the pressure on big UK ISPs by calling on them to put more effort into promoting the existence of cheaper “social tariffs” for home broadband, which are usually offered to those who may be unemployed or on certain benefits.

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A Quarter of UK Parents Use Content Filters from Broadband ISPs

30th March, 2022 (14 Comments)

A new Ofcom report has found that 61% of parents are aware of the existing network-level internet filtering (Parental Control) tools provided by big UK broadband ISPs, yet only 27% have actually chosen to use them. Meanwhile, 6% of children have circumvented parental controls and 5% used a proxy server to avoid them.

Survey Claims Half of UK ISP Users Suffer Broadband Problems

29th March, 2022 (14 Comments)

A new Which? survey of more than 3,903 UK broadband customers, which was conducted between December 2021 and January 2022 by Deltapoll, has claimed that 49% of respondents (ISP customers) had suffered some sort of service problem in the last 12 months (usually related to poor speeds and router problems).

Top and Bottom 10 UK Local Authorities by Full Fibre Coverage

25th March, 2022 (37 Comments)

New data from Point Topic has revealed the top and bottom ten UK local authorities for coverage by gigabit-capable Fibre-to-the-Premises (FTTP) based broadband ISP networks, which perhaps pegs Hull in East Yorkshire (99.2% premises passed) to the top and pushes Oadby and Wigston in Leicestershire (1.4%) to the bottom.

Government Seeks Views and Experiences of UK Rural Broadband UPDATE

22nd March, 2022 (6 Comments)

The National Innovation Centre for Rural Enterprise (NICRE), which is collaborating with the UK Government’s Building Digital UK (BDUK) team within DCMS, has launched a new survey that seeks views and experiences of rural broadband connectivity from small and medium-sized businesses (SME) present in such areas.

CityFibre Tops 1.5 Million UK FTTP Broadband Premises Passed

21st March, 2022 (26 Comments)

Alternative network provider CityFibre has made a second big announcement, which reveals that their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network has seen its coverage reach 1.5 million premises passed (up from 1 million in November 2021) across 60 of their initial UK cities and towns.

Ofcom Tweaks Help UK People Who Struggle to Pay Broadband ISP Bills

17th March, 2022 (0 Comments)

The UK’s communications regulator, Ofcom, has proposed to make a few changes to their ‘Treating Vulnerable Customers Fairly‘ guide, which aims to help the 1.1 million households (5%) that are estimated to still be struggling to afford their broadband and phone (this rises to around 1 in 10 among the lowest-income households).

Three UK Sees Average Mobile Data Usage Per User Hit 19GB

17th March, 2022 (23 Comments)

Mobile operator Three UK has today revealed that the average 4G and 5G data usage (mobile broadband), per customer, per month on their network jumped to 19GB (GigaBytes) in Dec 2021, which is up from 15.8GB a year ago. Ookla (Speedtest.net) also found that they delivered the fastest 5G download speeds in Q3-Q4 2021.

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Study Claims UK Consumers Want Universal Broadband Routers

17th March, 2022 (42 Comments)

A new Uswitch (Opinium) survey of 2,000 UK adults, which was conducted last October 2021, has estimated that there are now 22 million “redundant” broadband ISP routers sitting in British homes, while 76% of respondents want a “universal router” (i.e. one that can be used by any ISP) to help cut e-waste.

Ookla Publish Q4 2021 UK Starlink Satellite Broadband Speeds

16th March, 2022 (9 Comments)

Ookla, which runs the popular Speedtest.net service, has today published their latest Q4 2021 report into the internet download, upload and latency speeds for UK customers on SpaceX’s new Starlink constellation of Low Earth Orbit (LEO) based ultrafast broadband satellites.

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Mobile Broadband Speeds on Different iPhone Models Compared

16th March, 2022 (0 Comments)

New data from crowdsourced mobile benchmarking firm Opensignal has compared how the 4G and 5G based UK mobile broadband download and upload speeds compared across Apple’s various iPhone generations (up to the iPhone 13). Unsurprisingly, the latest 5G equipped iPhone 12 and 13 delivered significantly faster performance.

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Switching Survey Claims 7 Million UK Broadband Users Overpaying

10th March, 2022 (6 Comments)

A new survey of 2,000 UK adults has estimated that around 6.95 million households are now out of contract with their current home broadband ISP, which they claim means that all of those customers could be “overpaying” by an average of £162 when out-of-contract (collective total of around £1 billion).

UK Jumps to 4th out of 164 Countries for 2022 Internet Accessibility

23rd February, 2022 (9 Comments)

The 2022 Internet Accessibility Index has just been published by comparison site Broadband Choices, which ranks 164 countries and territories on the quality of their broadband and mobile infrastructure to find the world’s most connected countries. Overall, the United Kingdom managed to jump from 6th to 4th place this year.