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Articles for Category Tag - Statistics

Ofcom Crackdown on Number Spoofing to Tackle UK SPAM Calls

23rd February, 2022 (11 Comments)

Last year the national telecoms regulator, Ofcom, estimated that 44.6 million UK people may have received scam calls and text messages during just the three months of summer (here), with 2% of recipients being duped by them. In response, the regulator has today proposed changes to tackle the use of fake phone numbers.

Virgin Media O2 Engineer Talking to Woman

Virgin Media O2 to Cover 23 Million UK Premises with FTTP Broadband UPDATE

18th February, 2022 (41 Comments)

Virgin Media and O2 (VMO2) have today published their combined results for Q4 2021, which finally confirmed their long-awaited plan to extend the operator’s Fibre-to-the-Premises (FTTP) broadband network to cover around 23 million UK premises by 2027 (7 million more than today) via a new Joint Venture.

Opensignal Compares Global Impact of 5G on Mobile Data Speeds

15th February, 2022 (2 Comments)

A new study from crowdsourced mobile benchmarking firm Opensignal has examined how mobile broadband download speeds have changed, across 100 countries, since 5G networks were introduced. For example, average 4G and 5G download speeds in the UK were 39.7Mbps at the end of 2021, up from 21.7Mbps at the start of 2019.

Ofcom Finds Just 55000 UK Homes on a Social Broadband Tariff UPDATE2

15th February, 2022 (14 Comments)

Ofcom has published their latest report on the availability and take-up of cheaper broadband social tariffs from UK ISPs, which finds that – out of an estimated 4.2 million households in receipt of Universal Credit – just 55,000 homes have taken such a package (1.2% of those eligible). The regulator calls on all providers to do more.

INCA Seek Feedback from AltNets to Assess UK Broadband Plans

14th February, 2022 (6 Comments)

The Independent Networks Co-operative Association (INCA), which represents UK alternative broadband ISP networks, has called on AltNets to help it by participating in a new survey assessing the development of the country’s independent networks.

Study of 5G Broadband Speeds and Availability in 16 UK Cities

9th February, 2022 (22 Comments)

Mobile testing firm RootMetrics (Ookla) has today published a new H2 2021 summary of 5G based mobile broadband performance and availability across the United Kingdom, which reveals how each of the primary network operators – EE (BT), Vodafone, Three UK and O2 (VMO2) – performed across 16 of the biggest metro cities.

woman customer complaints call center vector illustration eps 10

Ofcom Shames UK ISP TalkTalk and Shell in Q3 2021 Complaints Study

8th February, 2022 (10 Comments)

Ofcom has today published their latest Q3 2021 (calendar) consumer complaints study, which identified both TalkTalk and Shell Energy as the providers that attracted the most gripes for fixed broadband services, while TalkTalk also took flak for landline phone services and iD Mobile came top for Mobile moans.

Censorship Blocked Website Message by UK ISP

High Court Orders Big UK ISPs to Block Cyberlocker Website

7th February, 2022 (18 Comments)

The High Court has ordered six of the UK’s largest broadband ISPs – Sky Broadband, BT, Plusnet, TalkTalk, Virgin Media and EE – to block customers from accessing a website called Mixdrop, which is described as a “cyberlocker” that facilitated internet piracy (copyright infringement) by allowing users to stream or download TV and film content.

London Full Fibre ISP G.Network Launch Cheaper Social Tariff

7th February, 2022 (3 Comments)

Gigabit-broadband builder G.Network, which is busy investing £1bn to deploy a 10Gbps capable Fibre-to-the-Premises (FTTP) network across London and beyond (here), has today become the latest in a small group of UK ISPs to launch a cheaper social tariff (‘Essential Fibre‘) that is aimed at “Londoners on lower incomes“.

BT Results – FTTP Hits 6.4 Million UK Premises as TV Joint Venture Unveiled

3rd February, 2022 (36 Comments)

The BT Group has published their Q3 2021/22 results, which saw Openreach expand the coverage of gigabit Fibre-to-the-Premises (FTTP) broadband to 6.44 million UK premises (up by +662K vs +615K in Q2) and BT enter into “exclusive discussions” with Discovery to create a 50:50 joint venture with BTSport and Eurosport UK.

Nokia Achieve New 5G Mobile Broadband Speed Record of 3Gbps

28th January, 2022 (3 Comments)

A joint trial conducted by Nokia, China Mobile (CMCC) and MediaTek has successfully achieved a new Standalone 5G (SA) download speed record of 2.94Gbps (Gigabits per second), which isn’t as fast as some previous tests but, crucially, it was achieved using modest amounts of spectrum within the common 700MHz and 2.6GHz bands.

fibre optic green cable flay-gigapixel by 123rf

Credit Suisse Predict 90 Percent UK Full Fibre Coverage for 2025

26th January, 2022 (17 Comments)

A recent report from banking giant Credit Suisse has estimated that Fibre-to-the-Premises (FTTP) broadband networks will cover 90% of the UK by 2025. The country was also found to be the “most attractive market” for incremental investment in such networks, thanks to “strong build momentum and interest” in faster broadband.

Tesco Mobile, Sky Mobile and GiffGaff Top for UK Customer Satisfaction

25th January, 2022 (10 Comments)

The Institute of Customer Service has today published their latest biannual UK Customer Satisfaction Index (Jan 2022), which saw Tesco Mobile, Sky Mobile and giffgaff all managing to make the UKCSI’s ranking of the top 50 organisations – the only telecommunications providers to make the cut.

LibDems in New Push for Mandatory UK Social Broadband Tariffs

21st January, 2022 (42 Comments)

The MP for Caithness, Sutherland and Easter Ross, Jamie Stone – with backing from 14 Liberal Democrat peers, is to meet with the UK Minister for Digital Infrastructure, Julia Lopez, in an attempt to force all broadband ISPs to offer mandatory “universal social tariffs” to help those who are struggling to pay their bills.

Gigabit shiny bubble sign with shadow on white background

Report Recommends Changes to Boost UK 5G and Gigabit Broadband

20th January, 2022 (5 Comments)

A new report produced by property consultants Cluttons and polling firm YouGov, which surveyed 103 UK MPs, 577 councillors, 101 IT decision markets and 1,996 citizens, has highlighted various problems that could obstruct the move to adopt 5G mobile and gigabit-capable (1Gbps+) broadband ISP connections.

RootMetrics Benchmarks the Best UK Mobile Networks in H2 2021

19th January, 2022 (10 Comments)

Mobile testing firm RootMetrics, which was recently gobbled by Ookla (here), has today published their latest H2 2021 study of mobile network (4G and 5G) and broadband performance across the United Kingdom, which once again awards the top spot to EE (BT), with Vodafone being the runner-up.

video gamer playing on computer by 123rf

ISP TalkTalk UK Reveals the Top 5 XMas Gaming Gifts by Traffic

6th January, 2022 (9 Comments)

Broadband ISP TalkTalk has taken a closer look at the internet traffic from over 1 million of their customers on Christmas Day and managed to identify the top five video gaming console gifts. The data reveals that Nintendo’s Switch console was by far the most popular gaming gift for 2021, with 22,995 new devices being connected on the big day.