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Articles for Category Tag - Statistics

Ookla Bring New Features to Internet Speedtest and Downdetector App

8th July, 2025 (5 Comments)

Network testing firm Ookla has released an updated version of their popular broadband performance testing Speedtest.net app (Android and iOS), which further improves integration with their popular internet outage monitoring service (Downdetector) and adds new Experience Ratings to their speed tester.

Tesco Mobile Make Top 10 for UK Customer Satisfaction as Virgin Media Improves

8th July, 2025 (5 Comments)

The Institute of Customer Service (ICS) has today published their second biannual UK Customer Satisfaction Index for 2025 (July), which reveals that only one mobile and broadband (telecoms) provider made it into their table of the country’s top 50 organisations – Tesco Mobile (9th). But both Virgin Media and Utility Warehouse saw a big improvement.

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ISPA Study Claims 72 Percent of UK Backs Continued Investment in Broadband

8th July, 2025 (1 Comment)

The UK Internet Service Providers Association (ISPA), which is a trade body representing ISPs and related comms providers, has today published the results of a new nationally representative poll. This found that 72% of people believe it’s important for broadband providers to keep upgrading networks and 62% were willing to accept short-term traffic disruption for long-term improvements.

MedUX Benchmark Finds UK is Weak for 5G Mobile Network Connectivity

8th July, 2025 (3 Comments)

Network benchmarking firm MedUX has today published the results of a new study that examined the United Kingdom’s experience and quality of 5G (mobile broadband) networks. But sadly, it discovers that a “significant gap” remains between aspiration and reality for customers.

New Study Examines UK Full Fibre Broadband Take-up by Age of Network

4th July, 2025 (15 Comments)

Strategic consultancy firm Eight Advisory has today published the third edition of their Takeup Tracker, which examines the rise in take-up across the UK’s many alternative full fibre (FTTP) broadband networks (altnets) and compares it with that of Openreach (BT). This edition also takes a deeper dive into take-up by age of network – a key factor in gauging progress.

Top 10 UK Full Fibre Providers by Share of New Build Homes – 2025

3rd July, 2025 (9 Comments)

ISPreview has today published a 2025 summary of the top ten full fibre broadband (FTTP) operators with the largest share of the UK new build homes market, which is naturally a table that ends up being dominated by the market’s biggest network provider – Openreach (BT), followed by Hyperoptic and others.

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Three UK Delivered Fastest Mobile Broadband Speeds at Glastonbury

2nd July, 2025 (10 Comments)

Network testing firm Ookla (i.e. Speedtest.net, Downdetector.co.uk) has today revealed that mobile operator Three UK delivered the fastest 4G and 5G mobile broadband speeds during last weekend’s Glastonbury Festival, which saw the operator produce a median average download of 347.66Mbps. But O2 (Virgin Media) were the slowest on 67.66Mbps.

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Despite Poor Mobile – London Named Most Popular European City for Startups

1st July, 2025 (7 Comments)

Network benchmarking firm Opensignal, which uses crowdsourced speedtests from users of its apps and services, has examined the 15 most popular start-up hubs in Europe and warned that the leading city – London – still has a major weakness when it comes to the performance of local mobile connectivity (4G and 5G).

Ookla Study Reveals In-Flight WiFi Performance of Major Airlines

30th June, 2025 (0 Comments)

Network testing giant Ookla, which collects data from consumers via their popular Speedtest.net service, has published the results from a new study that reveals the onboard WiFi (wireless broadband) speeds of various major airlines (e.g. British Airways, Virgin Atlantic) and their satellite-based network partners.

Channel Islands 2023 Map - Guernsey and Jersey

Study Highlights Rising Broadband Prices on Guernsey and Jersey

30th June, 2025 (0 Comments)

A new report from Jersey Statistics (PDF) has revealed that, between 2020 and 2024, the average monthly spend by fixed broadband customers on the English Channel Islands of Guernsey went up by 16% to £86.55, and on Jersey it increased by just under 8% to £82.17. But over the same period, inflation on the islands went up by 27.3% and 30% respectively.

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Coverage of Gigabit Broadband Nears 88 Percent of UK in H1 2025

30th June, 2025 (4 Comments)

ISPreview has this morning published our biannual H1 2025 summary of UK fixed broadband coverage, which reveals that “full fibre” (FTTP) ISP networks have grown to reach 78.06% of premises (up from 73.53% in H2 2024) and 87.84% are within reach of “gigabit” 1000Mbps+ speeds (up from 85.87%). Read on to see details for England, Wales, Scotland and N.Ireland…

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Study Claims 85 Percent of UK Broadband Users Suffer Connection Issues

28th June, 2025 (29 Comments)

A new survey of more than 4,347 UK adults with a home broadband ISP contract, which was conducted between Dec 2024 and Jan 2025 by Which?, has claimed that 85% of respondents have experienced at least one “connection issue” in the past year (e.g. slow speeds, connection drop-outs, and router problems). Customers of Sky Broadband and Virgin Media were the worst hit.

Bin Lorries to Help Map Mobile Network Coverage in Tees Valley

27th June, 2025 (0 Comments)

The Tees Valley Combined Authority (TVCA) in North East England, which covers several council areas (Darlington, Hartlepool, Middlesbrough, Redcar and Cleveland and Stockton-on-Tees), has signed a new deal with digital mapping specialists Inakalum to deploy special kit on local bin lorries (refuse collection trucks) to map local 4G and 5G mobile (broadband) coverage.

EU Reveals 2025 Gigabit Broadband and 5G Coverage Progress vs UK

27th June, 2025 (16 Comments)

The European Commission (EC) recently published their annual 2025 study of broadband coverage in Europe, which reveals how the EU’s fixed gigabit broadband (FTTP and Hybrid Fibre Coax) and 5G mobile networks compare across all of its 27 countries. We compare this with the United Kingdom below.

Ofcom Launch Improved UK 4G and 5G Mobile Speed and Coverage Checker

26th June, 2025 (17 Comments)

The UK communications and media regulator, Ofcom, has today launched an overhauled mobile network coverage checker, which includes enhancements that are intended to better match people’s real-world experiences, particularly of modern 4G and 5G (mobile broadband) service performance and signal strength.

VodafoneThree Sign Outside UK Office Building in June 2025

Opensignal Compares 4G and 5G Performance of Three UK and Vodafone

25th June, 2025 (13 Comments)

Network benchmarking firm Opensignal has today published an updated study that compares Vodafone and Three UK’s mobile broadband performance in terms of 4G Download Speed and “Excellent Consistent Quality“, which is intended to help provide an indication for how the recently completed merger might impact things.

The Confusing State of 5G and 4G Availability in London vs Birmingham

24th June, 2025 (13 Comments)

A new study from SignalTracker, which operates a popular Android mobile app (but not iOS) for monitoring and examining mobile phone reception, has compared the quality of Vodafone’s 5G between Birmingham and London to find that the former is falling considerably behind. Furthermore, 72% of tests on Vodafone’s flagship 5G plan were actually 4G quality.