UK ISP TalkTalk Business Formally Complete Separation from TalkTalk Group
Business broadband and Ethernet provider TalkTalk Business (TTB), which was demerged from the wider TalkTalk Group and sold to the group’s own shareholders for £95m in Oct 2023 (here), has today announced that they’ve just formally completed their separation from the Group and are “now operating as a fully independent organisation“.
Following the sale of TalkTalk Business Direct in 2023, TalkTalk Business maintained access to certain core TalkTalk Group systems while developing its own independent operating environment. That phased transition is now complete, with an “established operational infrastructure, modernised system stack and comprehensive service delivery capabilities, cementing its position as a standalone business“, said the announcement.
The separation is said to provide the provider with “full autonomy over strategy, investment and systems“, which they hope will form a part in accelerating their growth and enabling them to “respond more quickly to market demand, expand its product portfolio and to continue its investment in customer service“. The provider has already evolved beyond connectivity and into managed services.
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Ruth Kennedy, CEO of TalkTalk Business, said:
“This marks the beginning of the exciting next phase for TalkTalk Business. We are now operating as a fully independent organisation with the agility and focus needed to deliver our strategy at pace.
Our evolution into a managed network service provider is central to our growth ambitions. By combining our connectivity heritage with broader technology expertise and strong strategic partnerships, we are building a business designed specifically to support customers with secure, end-to-end solutions. This separation gives us the clarity and momentum to drive that forward.”
For customers, the change is said to deliver “clearer accountability, streamlined processes and access to an evolving suite of technology solutions“. New operational frameworks and product developments are also already in place to aid service delivery and support their long-term digital transformation ambitions. The provider added that they were continuing to work with strategic technology partners including Cisco, Zoom and Mitel.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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A company in 2026 trying to sell commodity stuff like business broadband without an online ordering process and insisting on a sales engagement is quite a bold strategy.