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Articles for Category Tag - TalkTalk

 

24th April, 2012 (18 Comments)

Internet and phone provider TalkTalk UK has warned that up to 390 jobs could be cut as it moves to close a customer service/sales call centre in Northampton, while also restructuring another two in Preston and Warrington; but crucially some 450 new jobs will be created elsewhere.

19th April, 2012 (2 Comments)

Broadband ISP TalkTalk has revealed that, since introducing ‘Active Choice‘ last year, one in three new customers are choosing to turn on parental controls (e.g. adult website blocks and other internet security measures) when they join the service.

19th April, 2012 (2 Comments)

The YouView (Project Canvas) IPTV system, a subscription free broadband internet based video-on-demand and catch-up TV service that will be used / bundled by a number of big ISPs (e.g. BT, TalkTalk etc.), looks increasingly likely to miss their launch window of “early 2012” and might not surface until sometime in Q3-2012.

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2nd April, 2012 (1 Comment)

Budget broadband and phone provider TalkTalk has announced on its Price Notifications page that the cost of standard phone line rental on its service will be hiked from £13.80 to £14.50 per month from 1st May 2012.

22nd March, 2012 (5 Comments)

The UK communications regulator, Ofcom, has today published its latest quarterly customer complaints data (Q4-2011) for broadband and mobile telecoms providers (those with a market share of more than 4%). Unfortunately the data shows that TalkTalk remains the most complained about ISP and, after having improved in previous quarters, appears to have returned to its old ways with complaints on the rise.

19th March, 2012 (5 Comments)

Budget internet and home phone provider TalkTalk UK are offering 3 months free broadband and calls on both of their ‘Essentials‘ and ‘Plus‘ packages. In addition subscribers will also benefit from a free connection (worth £30.00).

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12th March, 2012 (1 Comment)

Internet and phone provider TalkTalk UK has become the first consumer ISP to announce the launch of its optional ‘up to’ 80Mbps Fibre Broadband Boost (20Mbps uploads) upgrade, which uses BT’s FTTC technology and is available for +£15 extra per month to the providers existing broadband subscribers (i.e. ‘Essentials’ and ‘Plus’ package customers).

6th March, 2012 (3 Comments)

Broadband ISPs BT and the TalkTalk Group have officially lost a second appeal against their demands for a Judicial Review (JR) of the controversial 2010 Digital Economy Act (DEA). The UK providers had claimed that significant chunks of the act, which seeks to identify, warn (letters) and possibly even disconnect (“suspend“) those suspected of “illegal” internet piracy (copyright infringement) from their ISP, were incompatible with EU law.

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