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Articles for Category Tag - TalkTalk

Broadband ISPs and Mobile Operators Agree UK Cost-of-Living Plan

27th June, 2022 (5 Comments)

The UK Government has today confirmed that the country’s biggest broadband and mobile providers have agreed to a raft of “new commitments“, which are designed to help people who may be struggling with the cost-of-living. But many of the pledges sound like those we’ve seen before, during the pandemic.

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Top Fastest UK Mobile and Home Broadband ISPs for H1 2022

25th June, 2022 (23 Comments)

We’ve today taken our biannual (H1 2022) look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators. Suffice to say, the growing availability of gigabit-capable fixed and 5G networks is having a real impact.

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ISPs TalkTalk and Sky Broadband Discount UK Full Fibre Plans

24th June, 2022 (10 Comments)

Internet providers TalkTalk and Sky Broadband have both today introduced some small but additional discounts on their various FTTC and FTTP based home broadband packages, which shave a few extra pounds (£) off the usual monthly rental prices.

Parliament UK Building at Dusk in London 2021

Gov Pressures UK ISPs and Mobile Operators on Cost of Living

22nd June, 2022 (54 Comments)

The UK government, which wants to be seen as at least trying to do something about the cost of living crisis, has reportedly summoned bosses from most of the major mobile and broadband providers to Downing Street next week. Seemingly in the hope of finding more ways to help those who may be struggling to pay their bills.

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Freedom Fibre Raise GBP100m to Accelerate UK Full Fibre Rollout

24th May, 2022 (0 Comments)

Network operator Freedom Fibre (FF) has today secured a major £84m investment boost from infrastructure investor Equitix, alongside a £16m Santander debt facility, to help fund the expansion of their new 10Gbps Fibre-to-the-Premises (FTTP) broadband ISP network across semi-rural parts of North England.

Ovo Ponder Sale of SSE Broadband Customers to ISP TalkTalk

23rd May, 2022 (11 Comments)

Low-cost UK home broadband ISP TalkTalk is reportedly in talks that could result in the acquisition of Ovo Energy‘s internet access base, which is perhaps better known to consumers as SSE’s broadband and phone division (Ovo’s retail division doesn’t have its own packages). The deal, if agreed, could involve around 100,000 customers.

Freedom Fibre Welcomes 1000th UK FTTP Broadband Customer

20th May, 2022 (4 Comments)

Network provider Freedom Fibre (FF), which is currently working to roll out a new 10Gbps capable FTTP broadband service – supported by investment from UK ISP partner TalkTalk – across semi-rural parts of North England, are today celebrating the successful connection of their 1,000th customer.

CityFibre Completes FTTP Broadband Rollout to Peterborough UK

18th May, 2022 (23 Comments)

CityFibre has today announced that their long-running £35m project to rollout a new full fibre (FTTP) broadband ISP network across the Cambridgeshire (England) city of Peterborough has now reached “primary” completion, which means that 67,000 homes and businesses (around 85% of the city) can now access gigabit speeds.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

Ofcom UK Propose Small Improvements to Broadband Speed Code

11th May, 2022 (14 Comments)

Ofcom has proposed to tweak their 2019 voluntary Code of Practice for Broadband ISP Speeds, which will extend the current ‘Right to Exit‘ (i.e. when an ISP fails to correct a problem with broadband speeds) to the latest definition of service bundles. It will also require FTTP and cable ISPs to provide details on observed line speeds.

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Future UK Trade Deals May Add Piracy Website Blocks by ISPs

9th May, 2022 (15 Comments)

In a sign of things to come, it’s interesting to note that the recent free trade agreement between Australia and the United Kingdom included measures that require both sides to provide injunctive relief for website blocking by broadband ISPs – targeted at sites that are found to be facilitating internet copyright infringement (piracy).

TalkTalk Prep UK Digital Voice Service and Wi-Fi Hub 2 Router UPDATE

7th May, 2022 (36 Comments)

Budget home broadband ISP TalkTalk appears to be getting closer to launching their own take on a Digital Voice (VoIP) product to replace analogue phone services, which will come alongside a number of connectivity options. One of those will also include the introduction of a new ‘Wi-Fi Hub 2‘ router.

End of Contract Letters by UK Broadband ISPs Boost Re-Contracting

6th May, 2022 (9 Comments)

Ofcom has today posted some additional analysis on the impact of their End-of-Contract Notifications (ECN) system, which reveals that customer re-contracting on major broadband ISPs has increased as a result of its introduction – varying from a rise of 13% on Plusnet to just 3% on TalkTalk.

CoD Pushes TalkTalk Broadband Traffic to New 8.71 Tbps Record UPDATE

28th April, 2022 (17 Comments)

Internet traffic across UK broadband ISPs surged last night as people tuned in to stream the Champions League semi-final and to download the latest 40GB (GigaByte) ‘Season 3’ update for the popular ‘Call of Duty Warzone’ video game. As a result, TalkTalk set a new peak traffic record of 8.715Tbps (Terabits per second).

CityFibre Digger and Driver Picture 2021

CityFibre to Start GBP17m FTTP Broadband Rollout in Kettering

28th April, 2022 (1 Comment)

CityFibre has today confirmed that they will invest £17 million to rollout a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network across the North Northamptonshire (England) town of Kettering, which is set to begin sometime in “early May” 2022.

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Shell Energy Takes Flak in Q4 2021 Study of UK Broadband Complaints

27th April, 2022 (9 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

Broadband ISP Plusnet UK Sweeps the 2022 Expert Reviews Awards

13th April, 2022 (23 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Best Broadband Awards 2022‘ event, which surveyed consumers in an effort to identify the top UK Internet Service Providers (ISP) across a range of different categories. The overall winner this year was Plusnet.