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Articles for Category Tag - TalkTalk

 

29th June, 2017 (7 Comments)

Customers of TalkTalk’s existing broadband and phone (line rental) packages have this week been informed that their prices are set to be hiked by between 4-6% from 1st August 2017 and some increases will be introduced from tomorrow. The cost of calls is also set to rise.

28th June, 2017 (9 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

26th June, 2017 (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

14th June, 2017 (8 Comments)

ISPs Sky Broadband, Virgin Media and TalkTalk have succeeded in getting the Advertising Standards Agency to ban several adverts for BT’s Infinity SmartHub broadband router, which made “misleading” claims to offer the “UK’s most powerful wi-fi signal” and “better wi-fi coverage“.

5th June, 2017 (7 Comments)

Thousands of customers are at risk after Edinburgh-based broadband ISP TenTel, which at the end of last year boasted of “fantastic growth” and their success in securing a £500k investment (loan) from the Barclays (here), slipped into administration. TalkTalk will take on their customers.

5th June, 2017 (4 Comments)

Telecoms analysts have warned that periodic price hikes and a lack of innovation could be fuelling a slowdown in customer growth among many of the United Kingdom’s largest phone and broadband ISPs (e.g. BT, Sky Broadband, TalkTalk etc.), although the wider picture is more complicated.

31st May, 2017 (3 Comments)

Ofcom has announced that fully unbundled (MPF) ISPs, such as Sky Broadband and TalkTalk, will benefit from a small reduction to their annual Openreach (BT) wholesale charge for related customer lines to £84.38 +vat (currently £85.29), effective from 1st July 2017.

18th May, 2017 (1 Comment)

In an effort to retake the budget crown TalkTalk has claimed that they will tomorrow launch “Britain’s best value unlimited fibre” package, which offers broadband speeds of up to 38Mbps (FTTC / VDSL2) for just £25 per month on a 24 month contract term.

18th May, 2017 (56 Comments)

Broadband providers Vodafone, TalkTalk and Sky Broadband have complained that Ofcom’s delay to the introduction of their recently proposed wholesale price reduction on Openreach’s (BT) 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) service could cost consumers £140 million.

17th May, 2017 (0 Comments)

New customer of TalkTalk Business may be interested to know that the ISP has cut the price of their ADSL2+ and FTTC based broadband and phone line rental packages until 30th June 2017, with the discounts lasting for the first 12 months of service.

10th May, 2017 (0 Comments)

Internet provider TalkTalk has today published their latest full year results to 31st March 2017, which saw them bleed fewer on-net broadband subscribers (-20k in H2 vs -29k in H1) in the period to total 3,947,000 and 25% of those take their FTTC based “fibre broadband“.

5th May, 2017 (0 Comments)

After years of fighting, the Court of Appeal has rejected BT’s most recent attempt to stop a ruling by Ofcom over the rate of interest payable in respect to their past overcharging for Ethernet services, which could force them to pay £22m+ to rivals. Next stop.. Supreme Court?

28th April, 2017 (0 Comments)

New customers looking to take TalkTalk’s entry-level ‘up to’ 17Mbps unlimited “Fast Broadband” and phone bundle may wish to know that the price has dropped to £20 per month for the first 12 month contract term (£25.50 thereafter). A TV (YouView) box can also be added for an extra £25 (one-off).

27th April, 2017 (0 Comments)

The Central Criminal Court of England and Wales has convicted two further men (Matthew Hanley and Conner Douglas Allsopp) of involvement with the hacking of TalkTalk’s website during October 2015, which exposed masses of customer details and cost the provider £42m.

18th April, 2017 (3 Comments)

Choosing an unlimited “superfast broadband” (24Mbps+) ISP based on price alone isn’t always the wisest idea. Never the less some people will always preference saving a few pounds over getting the best quality, but sadly the job of trying to figure out which is the cheapest isn’t easy.

17th April, 2017 (2 Comments)

A second attempt by three of the United Kingdom’s largest broadband ISPs to secure a new Voluntary Code of Practice for handling Automatic Compensation, which would be paid during a total loss of service, is being disrupted by TalkTalk’s refusal to sign-up.

12th April, 2017 (26 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.

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