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Articles for Category Tag - TalkTalk

South Wales Police Arrest TalkTalk’s Suspected Ransom Demander

25th November, 2015 (2 Comments)

Police in South Wales have arrested a fifth person in connection with last month’s cyber-attack on TalkTalk’s website (here) and interestingly the individual concerned was taken into custody on suspicion of blackmail.

ISP TalkTalk Falls to 4.1M On-net Broadband Users and Offers Incentives

11th November, 2015 (5 Comments)

After the recent cyber-attack TalkTalk, which dubiously skipped their previous Q2 2015 report (here), has today published a financial update for Q3 2015 (calendar) and revealed that they’ve lost -80K broadband subscribers in the past 6 months to make for a total of 4.1 million (on-net).

UK ISP TalkTalk Coughs to Misleading Savings on Leaflet Advert

10th November, 2015 (8 Comments)

The Advertising Standards Authority (ASA) has confirmed that they’ve opened an investigation after TalkTalk admitted that they’d got the pricing wrong on one of their snail mailed leaflet adverts, which promised that new customers could “save up to £476 vs BT, [Sky Broadband] and [Virgin Media]“.

UK ISP TalkTalk Now Says Only 156,959 Customers Affected by Hack

6th November, 2015 (4 Comments)

At the end of last week TalkTalk informed their broadband and phone customers that “less than” 1.2 million customer email addresses, names and phone numbers had been compromised by the cyber-attack on their website (here), but today this has been sharply revised down to the figure of 156,959.

UPDATE Government Inquiry as Fourth Person Arrested for TalkTalk Hack

4th November, 2015 (0 Comments)

British police have arrested a fourth person, a 16 year old boy from Norwich, in connection with the recent cyber-attack on TalkTalk’s website (here), which resulted in the personal details of 1.2 million broadband ISP customers being stolen by Internet criminals.

UK ISP TalkTalk Reveals Precisely How Much Data Was Stolen in Hack

30th October, 2015 (9 Comments)

Internet provider TalkTalk has today confirmed exactly how much data was compromised in last week’s website hack and the good-ish news is that less than 21,000 unique bank account details were stolen, although 1.2 million customer email addresses, names and phone numbers weren’t so lucky.

Government Moots Law Change to Keep UK ISP Internet Porn Filters

28th October, 2015 (0 Comments)

The Government has confirmed that they’re considering the introduction of a “domestic law” that could prevent Europe’s new Net Neutrality rules from overriding their policy of requiring all of the United Kingdom’s major broadband ISPs to block adult Internet content.

UPDATE8 TalkTalk’s Reputation Hit After Hackers Steal Personal Data

23rd October, 2015 (31 Comments)

Once, twice, but three times? Broadband ISP TalkTalk have admitted that their on-going website problems are the result of a “sustained cyberattack” that appears to have been launched in an attempt to steal yet more of their customers private personal and financial data.

UPDATE3 ISP Zen Internet and TalkTalk Suffer Website Outages.. Again

22nd October, 2015 (9 Comments)

Customers and visitors to the websites of both Zen Internet and TalkTalk are being greeted by messages of unavailability after unspecified problems hit their web platforms, which can also hamper access important services (e.g. webmail, online account management). Well it wouldn’t be the first time.

TalkTalk CEO Rubbishes BT’s “Weak” Broadband and Service Pledges

21st October, 2015 (44 Comments)

The CEO of UK ISP TalkTalk, Dido Harding, has today blasted BTOpenreach’s commitments (Customer Charter) to improve national broadband speeds, network coverage and customer service as being both “weak” and lacking in ambition.

AAISP Trial 3dB ADSL Broadband on UK TalkTalk Wholesale Lines

16th October, 2015 (2 Comments)

Internet provider Andrews and Arnold (AAISP) has announced that they’re going to trial a 3dB SNR (Signal to Noise Ratio) profile on their TalkTalk Wholesale connected ADSL2+ lines, which could deliver increased speeds but only if your copper line is very short / stable enough to handle it.

Vodafone UK Loses Another MVNO Client as Sainsbury’s Dropped

14th October, 2015 (5 Comments)

A few months ago TalkTalk accused Vodafone of “withdrawing entirely from the [Mobile Virtual Network Operator] market” (here) and today we learn that Sainsbury’s, which entered into a similar MVNO agreement in 2013, has been unable to reach a deal for continued service.

UPD Vodafone, TalkTalk and Sky Deliver Last Minute BT Pinata Bashing

14th October, 2015 (24 Comments)

The on-going attempts to turn BT into a pinata continue this week as both Vodafone and Sky (Sky Broadband) have taken another opportunity to prod the telecoms giant ahead of Ofcom’s Strategic Review decision, with one demanding a national Gigabit broadband network and the other attacking the operator’s excess profits.

Stealth Price Rise – Sneaky TalkTalk Scraps Speedy Payment Discount

10th October, 2015 (9 Comments)

It’s become increasingly difficult this year to describe TalkTalk as a “low cost” broadband provider, what with so many sharp price rises stealing our headlines. But now customers are about to lose yet another benefit with the ISP quietly moving to scrap their 10% Speedy Payment Discount.

AOL Helps UK ISP TalkTalk to Improve their Portal Content

9th October, 2015 (1 Comment)

Internet content firm AOL (Huffington Post, Buzzfeed etc.) has entered into a new partnership with broadband provider TalkTalk, which should improve the content available on the ISPs website portal. Not too difficult then.

UK ISP TalkTalk’s 4G Femtocell Broadband Routers Still Some Way Off

7th October, 2015 (1 Comment)

TalkTalk’s plans for launching a new home broadband ISP router with small cell based 4G (LTE) femtocell technology inside, which could help to cut mobile costs and boost indoor network coverage, continue to show huge promise, but we’re unlikely to see a final product anytime soon.

Look Out – UK Internet Users Braced for More Piracy Threat Letters

2nd October, 2015 (10 Comments)

Thousands of broadband ISP subscribers could soon be hit by a new wave of bullying Internet piracy threat letters (“Speculative Invoicing“) after Maverick Eye, which scours public P2P (BitTorrent) networks for unlawful sharing of copyright content, began “the UK’s largest anti-piracy campaign ever“.