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Articles for Category Tag - Virgin Media

 
Fast Download Speed Meter by 123rf

19th January, 2026 (1 Comment)

The relatively new SpeedGeo project, which stems from a Polish team that compares internet quality based on the broadband speeds of real users, has today published their 2025 results for the United Kingdom. The outcome named Virgin Media as the fastest fixed broadband ISP, while Three UK came top for mobile broadband (4G, 5G etc.).

Virgin-Media-O2-UK-customer-support

15th January, 2026 (10 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to their automated phone system, as well as cross-skilling 5,000 agents and simplifying team structures, has reduced the number of calls transferred by its agents by 1.3 million in 2025 – saving customers around 400,000 hours of their time.

virgin media uk engineers jacket

14th January, 2026 (7 Comments)

Several sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified staff, specifically those in the Fixed Wholesale and Customer Delivery side of their business, that c.300 of them could be facing redundancy in the near future. The move follows a slowdown in the expansion of their full fibre (FTTP) network via nexfibre.

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Broadband downloading and uploading speed uk by 123RF ID51876143

13th January, 2026 (4 Comments)

Network testing giant Ookla, which collects data from consumers via their popular broadband Speedtest.net service, have released their latest Q3-Q4 2025 (H2) study into the speed of 5G based mobile broadband networks across the United Kingdom. The results reveal that Three UK continues to be the fastest provider, while O2 (Virgin Media) was the slowest.

Virgin Media UK TV Boxes 2025

9th January, 2026 (6 Comments)

Customers of broadband ISP Virgin Media (O2), such as those who take a Pay TV service via one of their TV 360, Stream or v6 Box platforms, may like to know that from today they will also gain free access to Premier Sports Rugby, the 24/7 rugby channel.

Analogue-uk-phone-handset-on-red-background 123rf

7th January, 2026 (20 Comments)

The UK telecoms regulator has responded to recent concerns that BT’s switch to broadband-based Digital Phones may have left some vulnerable customers without access to a working service. Ofcom warns that they could potentially “step in” and investigate the operator (such things sometimes lead to a significant fine), but it’s not yet clear if they will.

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O2 Priority Blue Mondays Offers

5th January, 2026 (5 Comments)

Customers of UK ISP Virgin Media and O2’s various broadband and mobile packages may like to know that their ‘Priority‘ app, which rewards existing subscribers with various special offers and discounts, has today announced a bunch of new drops and prizes available as part of its Blue Monday’s initiative through January. One of which will cover your mobile or broadband bills for 12 months.

Virgin-Media-O2-UK-customer-support

3rd January, 2026 (10 Comments)

Internet provider Virgin Media (O2) has kindly furnished ISPreview with some general traffic stats from their fixed broadband network over the festive period, which for example reveals that Christmas Day internet traffic was up 11% on last year (broadly in line with traffic growth generally). But compared to an average Thursday in 2025, traffic was up by 22%.

uk map green broadband telecoms britain

2nd January, 2026 (7 Comments)

ISPreview has today published our biannual H2 – 2025 summary of fixed broadband coverage, which reveals that “full fibre” (FTTP) ISP networks have grown to reach 81.89% of UK premises (up from 78.06% in H1) and 89.6% are within reach of “gigabit” 1000Mbps+ speeds (up from 87.84%) – close to the major milestone of 90%. Read on to see details for England, Wales, Scotland and N.Ireland.

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Download and upload speed by CoPilot for MJ 210725

30th December, 2025 (0 Comments)

ISPreview has today published our final biannual study of the United Kingdom’s broadband download and upload speeds for 2025. This reveals how the performance of the fastest nationally available fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since H1 (mid-year).

Virgin Media O2 2025 UK Apprentice Female Engineer

29th December, 2025 (0 Comments)

New customers looking to join Virgin Media (O2) may like to know that they’ve kicked off their Winter Sale today, which will run until 4th February 2026 and offers a variety of discounts across their various broadband packages, TV bundles (these all include Netflix Standard) and triple-play deals with O2’s mobile SIMs.

SRN 4G mobile mast funded by UK government PR 300125

23rd December, 2025 (18 Comments)

The UK Government’s Department for Science, Innovation and Technology (DSIT) has tonight revealed that a total of 100 government-funded rural 4G (mobile broadband) mast upgrades have now gone live across England (28 masts), Wales (44) and Scotland (33) as part of the industry-led £1bn Shared Rural Network (SRN) project. But more are set to follow by 2027.

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virgin media o2 network engineer in data centre 2021

23rd December, 2025 (0 Comments)

Internet, phone and TV provider Virgin Media (O2) has revealed new insights and consumer survey results from their broadband network, which uses data from the end of last year to highlight how customers use their network over Christmas. Suffice to say that traffic on Christmas Day follows a “markedly different pattern” to a typical day, with network activity peaking at 11am, followed by a noticeable drop-off later in the day.

O2-3G-Switch-Off-Screenshot-from-YouTube-Video

18th December, 2025 (8 Comments)

The Chief Technology Officer (CTO) of broadband and mobile provider Virgin Media and O2 (VMO2), Jeanie York, has today confirmed that they’re “set to complete” their switch-off of the old legacy 3G mobile network “in the coming weeks” – largely as planned (although a few areas will still have 3G signals into “early 2026“).

Virgin Media O2 UK 2025 Customer Support at Manchester Island

17th December, 2025 (25 Comments)

A new report has claimed that broadband and mobile giant Virgin Media and O2 (VMO2) are reportedly in the process of reaching a new agreement with India’s Tata Consultancy Services (TCS), which is allegedly said to be worth around £750m over 10-years. The move could see the telecoms provider outsourcing some of their IT, such as in application management and infrastructure services.

Broadband speedometer 124rf - 48523551 by jacekkita on 17th Oct 2016

17th December, 2025 (5 Comments)

Internet connection testing firm Opensignal has today published their 2025 Fixed Broadband Experience report, which gauges the performance of major ISPs across the UK including BT (inc. EE), Sky Broadband, TalkTalk, Three UK, Virgin Media and Vodafone. Overall, Virgin Media scored wins in every single national connectivity category.

Virgin-Media-O2-Office-Building-Logo

17th December, 2025 (0 Comments)

Telecoms giant Virgin Media and O2 (VMO2) has today released their 2025 Year in Review to explore how Brits lived online in 2025, which reveals “record levels” of data consumption including an 8% rise in broadband usage (down from 8.1% in 2024) and an 18% rise in mobile traffic through the year (up from 9%) – driven by growing use of AI, live sports and major game releases.

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