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Articles for Category Tag - Virgin Media

Virgin Media O2 UK 2025 Customer Support at Manchester Island

Virgin Media and O2 Setup Simpler and Faster New UK Consumer Unit

1st July, 2026 (9 Comments)

Broadband, TV and mobile operator Virgin Media and O2 has this afternoon announced an organisational change that will see them create a new Consumer unit to cover trading, propositions, digital, data and insights, customer service and retail. The new unit will be led by Lyssa McGowan OBE, who joins the executive team on 8th July as CEO of Consumer, reporting directly to Lutz Schüler.

CMA Fast Tracks Nexfibre £2bn Netomnia Broadband Merger to Phase 2 Competition Probe

1st July, 2026 (16 Comments)

The Competition and Markets Authority (CMA) has today announced that it will skip a Phase 1 review of the proposed £2bn acquisition (here) of alternative full fibre UK broadband operator Netomnia (Substantial Group) by nexfibre (Liberty Global, Telefónica and InfraVia), which will instead see them skip right to a deeper Phase 2 competition investigation.

O2 UK Warns Mobile Customers Over New Inactive SIM Scam

30th June, 2026 (2 Comments)

Mobile operator O2 (Virgin Media) has warned customers that fraudsters are using a “new” phishing tactic to steal their private personal and security details (i.e. granting them access to their MyO2 accounts), which involves criminals posing as the telecoms company while claiming that the customers’ SIM cards are about to expire.

Virgin Media Business Launch 2Gbps Symmetric Speed UK Broadband Plans

30th June, 2026 (4 Comments)

Back in May 2026 we reported (here) that broadband ISP Virgin Media Business (VMB) were preparing to introduce new packages for small business customers that would offer symmetric speeds via their latest XGS-PON based full fibre (FTTP) network at speeds of up to 2Gbps (2,000Mbps). ISPreview has spotted that they’ve now quietly introduced the new plans.

Virgin Media O2 UK Sets Out New Green Transition Plan to Hit Net Zero in 2040

29th June, 2026 (0 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) have this morning set out their new Green Transition Plan, which claims to reveal how it will achieve Net Zero carbon emissions across its full value chain, while reducing its environmental impact, by their current target for the end of 2040.

Tesco Mobile Ponders Giffgaff Style Foray into UK Home Broadband

25th June, 2026 (6 Comments)

Mobile provider Tesco Mobile, which is one of the UK’s largest virtual (mvno) mobile network operators and home to a customer base of close to 6 million, is reportedly looking to expand their existing partnership by pondering a giffgaff style move into offering full fibre broadband packages.

O2 UK Set to Start 2G Mobile Network Switch Off in Summer 2029

23rd June, 2026 (13 Comments)

Mobile operator O2 (Virgin Media) has this morning revealed that they will start switching off their “decades-old” 2G network starting in Summer 2029. The move follows their “successful” 3G switch off programme, which was completed at the end of 2025. But removing 2G is a slower and more complex process due to the many services that still depend upon it.

SRN 4G mobile mast funded by UK government PR 300125

140 Government Funded 4G Mobile Mast Upgrades Now Live Across UK

19th June, 2026 (11 Comments)

The UK Government has confirmed that a total of 140 publicly-funded rural 4G (mobile broadband) mast upgrades have now gone live across the United Kingdom (up from 100 at the end of 2025), which includes new sites in England, Wales and Scotland as part of the industry-led £1bn Shared Rural Network (SRN) project. But more are set to follow before 2027.

O2-Satellite-via-Starlink-UK-Broadband-and-Direct-to-Cell

Virgin Media O2 Satellite UK Mobile Service Extended to Google Pixel Users

18th June, 2026 (3 Comments)

Mobile operator O2 (Virgin Media) has today revealed that their Direct-to-Device (D2D) based O2 Satellite service (here), which for £3 extra per month enables normal Smartphones to connect to their mobile network via Starlink’s cell-focused broadband satellites, now also works on Google Pixel devices (phones).

EU Reveals 2026 Gigabit Broadband and 5G Coverage Progress vs UK

18th June, 2026 (2 Comments)

The European Commission (EC) has published their annual 2026 study of broadband and mobile network coverage in Europe, which reveals how the EU’s fixed gigabit broadband (FTTP and Hybrid Fibre Coax) and 5G mobile networks compare across all of its 27 countries. We compare this with the United Kingdom below.

giffgaff-trial-picture-using-virgin-media-branded-kit

Full Fibre Giffgaff Broadband Packages Available in Some Virgin Media UK Areas

16th June, 2026 (11 Comments)

Mobile and internet provider giffgaff, which initially launched their full fibre broadband packages via nexfibre’s national network in September 2025 (here), has confirmed to ISPreview that new customers in many Fibre Up (Project Mustang) areas on Virgin Media’s national FTTP (XGS-PON) network can now also take their packages.

Download and upload speed by CoPilot for MJ 210725

H1 2026 Study Names Top UK Fastest Mobile and Home Broadband ISPs

15th June, 2026 (3 Comments)

We’ve today published ISPreview’s first biannual study of the United Kingdom’s broadband download and upload speeds for 2026, which covers the first half of the year. The report reveals how the performance of the fastest fixed line internet providers, mobile network operators and Starlink (satellite) services has changed since the end of 2025

O2 UK Trial Mobile Call Quality Boosting Tech for People with Hearing Loss

11th June, 2026 (3 Comments)

Mobile operator O2 (Virgin Media) has joined with cloud-native network software provider Mavenir to trial a new network-level technology, which created a personalised hearing profile for participants with hearing loss and allowed the network to automatically optimise their calls in real time – making them easier to hear.

O2 UK Nokia Massive MIMO Paddington Mast

Outdated Planning System Forces O2 UK to Switch Off Dozens of London Mobile Sites

10th June, 2026 (8 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) has today complained that “outdated planning rules” in the capital city have forced them to switch off “dozens of mobile sites” (not all at once), which they say often leaves busy areas “blighted by poor quality mobile coverage” (i.e. operators are “forced” to remove kit faster than they can replace it).

giffgaff broadband install by virgin media engineer

Giffgaff Launch Six Months for £5 Offer on UK Full Fibre Broadband Plans

8th June, 2026 (0 Comments)

Mobile and internet provider giffgaff has this morning announced the launch of a new special offer on their 24-month fixed full fibre broadband plans (available via nexfibre’s network), which will give new customers any of their 200Mbps to 900Mbps speed packages at just £5 per month for the first six months of service.

Possible Hints of O2 Broadband Revival Surface via New UK Full Fibre Plans

8th June, 2026 (21 Comments)

One of ISPreview’s eagle-eyed readers recently spotted that mobile network operator O2 (Virgin Media) had uploaded an interesting new page on their website, which doesn’t appear to have been meant for public consumption and depicted three new full fibre (FTTP) broadband packages under the ‘O2 Broadband’ branding.

fibre_optic_cables_flowing_down_2020 by 123rf

Assembly Research Examines UK Full Fibre Market and nexfibre’s Netomnia Deal

3rd June, 2026 (5 Comments)

A new high-level report from Assembly Research will be published today, which examines the challenging future of the UK’s full fibre broadband market for alternative networks (altnets) and highlights the potentially positive impacts of nexfibre’s recent £2bn move to acquire rival operator Netomnia (here).