Home » UK ISP News Archive » Article Tag: Virgin Media (2178 Posts)

Articles for Category Tag - Virgin Media

The UK Top 6 Fastest Fixed Line Home Broadband ISPs for 2013

3rd January, 2014 (0 Comments)

The latest consumer Internet speed testing data for December 2013 reveals that Virgin Media has maintained its position as the fastest broadband ISP with a download speed of 35.387Mbps (Megabits per second). By contrast the overall national average download speed for all the largest providers was 18.376Mbps and uploads hit 3.320Mbps.

UPDATE2 Big Broadband ISPs Report Christmas UK Internet Traffic Record

30th December, 2013 (2 Comments)

Several major broadband ISPs, including BT and Sky Broadband (BSkyB), have both reported record breaking levels of Internet traffic over Christmas Day compared with the same time last year. For example, BT’s consumer data traffic peaked at 10pm with a transfer rate of 1,086,822 Megabits per second.

UPD Virgin Media UK Bring Cable Network to 2 East Lincolnshire Villages

18th December, 2013 (0 Comments)

Cable operator Virgin Media, which normally focuses its superfast broadband, TV and phone platform on urban areas, has quietly expanded their network to include two small North East Lincolnshire (England) villages, Stallingborough and Habrough (750 homes), and more could follow.

Ofcom Claims UK NGA Broadband Uptake Beats International Rivals

12th December, 2013 (10 Comments)

The telecoms regulator has today published their annual 2013 International Communications Market Report (ICMR), which looks at the adoption, coverage and the uptake of broadband, phone, mobile, TV and radio services across 16 of the world’s major countries. The report found that the UK can hold its own against the heavy weights and consumer satisfaction with superfast broadband is very high.

Broadband Enabled UK Homes Forecast Shrinks by 2 Million for 2016

9th December, 2013 (0 Comments)

Telecoms analyst Point Topic has slashed its prediction, which originally forecast that the United Kingdom would be home to just under 26m broadband lines at the end of 2016, by “almost” 8% to 23.88m due to the strain on disposable incomes and delays to the Broadband Delivery UK (BDUK) deployment of BT’s superfast broadband (FTTC/P) network.

BT and Virgin Media Add £50 and £100 Gift Credits and Vouchers

29th November, 2013 (0 Comments)

It’s the Christmas war of the voucher cards again. New customers who sign-up to a broadband bundle from BT, Virgin Media or TalkTalk are for the next week or two being offered a variety of special account credits or voucher cards with their orders, some of which are worth up to £100 and stack with existing discounts.

Virgin Media UK Wins Customer Service Team of the Year 2013

27th November, 2013 (7 Comments)

Cable operator Virgin Media (Liberty Global) has won a series of awards, including Customer Service Team of the Year, at the recent 2013 Top 50 Call Centres and European Call Centre Awards event.

Broadband and Phone Price Hikes Go Live on Virgin Media UK

25th November, 2013 (10 Comments)

Cable operator Virgin Media (Liberty Global) has today increased the standard price for its broadband, phone and TV bundle packages for new customers who join the service.

Virgin Media UK Adds Free Calls to the Philippines for November

16th November, 2013 (25 Comments)

Cable operator Virgin Media has advised Home Phone customers with friends, family or businesses in the Typhoon battered Philippines that they can now make free calls to the country until the end of November 2013.

BT Escape Unlimited Broadband Ad Ban But Scalded for FTTC Coverage Claim

13th November, 2013 (0 Comments)

The Advertising Standards Authority (ASA) has rejected a Virgin Media moan against BT’s use of “Unlimited Broadband” on its website but upheld a consumer’s complaint against a poster ad for the BTInfinity Business (FTTC) package in Manchester, which wrongly claimed to cover the recipient’s area.

Virgin Media Launches Netflix Movies Service on TiVo to UK Homes

12th November, 2013 (0 Comments)

Virgin Media, which in September became the first Pay-TV provider in the United Kingdom to offer the Netflix unlimited movie streaming service via its TiVo based broadband Video-on-Demand (VoD) platform, has announced that the new service is now out of the “successful” pilot phase and available to customers. Some will even get it for free.

UPDATE4 Virgin Media UK Boost Broadband Speeds and Add 152Mbps Package

11th November, 2013 (35 Comments)

Cable operator Virgin Media appears to be gearing up for another round of broadband speed boosting after its website was updated to mention the launch of a new unlimited 150Mbps 152Mbps (12Mbps upload) service. Similarly a growing number of existing customers are being told to expect a big performance upgrade.

FREE Superfast WiFi Service in Birmingham UK City Centre Goes Live

8th November, 2013 (0 Comments)

Cable operator Virgin Media Business confirms that it has completed the build of their new “super-fast” public wifi wireless Internet hotspot service in the centre of Birmingham, which covers around 2.5 square miles of the city and offers “no usage limits“.

Virgin Media UK Scrapes Upwards to Reach 4.48m Broadband Subscribers

6th November, 2013 (5 Comments)

Cable operator Virgin Media (Liberty Global) has today published its latest Q3-2013 (calendar) results and confirmed that their total broadband ISP subscriber base has crept upwards by +13,600 in the quarter to total 4,488,600, which follows a slight fall of -15.5k during the prior Q2 period. Network coverage has also improved.

ISPreview Study Finds Dissatisfaction with UK Telecoms Engineers

4th November, 2013 (12 Comments)

A new survey of 1,534 ISPreview.co.uk readers has found that 89.4% of respondents have at some point needed to call out a telecoms engineer (such as those dispatched by BTOpenreach or Virgin Media) to help resolve a broadband or phone issue. Sadly the majority (75.7%) said they were often dissatisfied with the final outcome.

ASA UK Bans Virgin Media Unlimited and No Caps Broadband Claims Again

30th October, 2013 (6 Comments)

The Advertising Standards Authority (ASA) has once again banned two Virgin Media broadband adverts for promoting “unlimited downloads” with “no caps” on data usage because the ISPs Traffic Management Policy (TMP) was found to contradict this by imposing an “immoderate” restriction on customers service speeds.

Virgin Media UK Make SmartCall WiFi Service Available After 1 Years Wait

29th October, 2013 (1 Comment)

Cable operator Virgin Media has announced that its SmartCall service, which allows Smartphone (Android and iPhone) users with a Virgin Phone Line to use the unlimited calls from their talk plan on their mobile (so long as you have a wifi internet connection), is now finally available to use after first launching one year ago.