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Articles for Category Tag - Virgin Media

Broadband ISP Virgin Media O2 Promote Social Tariff to All UK Users

7th December, 2023 (13 Comments)

In somewhat of an industry first, Virgin Media (VMO2) has today announced that they’re launching a new awareness campaign for their cheaper broadband social tariffs, which will see the ISP contacting every one of their 5 million UK customers to make them aware of the option and offer to support those struggling with bills. O2 also plan a mobile social tariff.

Opensignal Rate UK Broadband ISPs by Quality and Speed

7th December, 2023 (6 Comments)

Benchmarking firm Opensignal has today published a supposedly “definitive” study of fixed broadband speeds across the United Kingdom, which reveals which ISPs are delivering both the best service quality and speeds to consumers. Perhaps unsurprisingly, the table ends up being topped by CommunityFibre, Virgin Media and Hyperoptic etc.

7,000 Extra Skipton and Glusburn Premises Get Virgin Media O2’s Full Fibre

6th December, 2023 (3 Comments)

Broadband ISP Virgin Media UK (VMO2) and network operator nexfibre have confirmed that an additional 7,000 homes and businesses in the North Yorkshire (England) town of Skipton and village of Glusburn have now been reached by their new 10Gbps capable Fibre-to-the-Premises (FTTP / XGS-PON) network.

Virgin Media O2 UK Small Cell Trial Brings Faster 4G to Skegness

5th December, 2023 (0 Comments)

Mobile operator O2 (VMO2) has successfully boosted their 4G mobile (mobile broadband) capacity across the popular seaside resort of Skegness, which sits in the East Lindsey District of Lincolnshire, England. The enhanced coverage was achieved as part of a small cells trial with IaaS provider Ontix.

All UK Virgin Media O2 Stores Offer Free Mobile Data to People in Need

30th November, 2023 (1 Comment)

Broadband and mobile giant Virgin Media and O2 (VMO2) have today announced that they’ve turned all of their UK stores into “National Digital Inclusion Hubs“, which will start offering free mobile data (mobile broadband), texts and calls to people who need it this Christmas – an extension of the Good Things Foundation’s National Databank.

Rural Conservation Charities Slam “Rushed” UK Rollout of 4G Mobile Masts

29th November, 2023 (18 Comments)

A coalition of community, conservation and outdoor recreation groups has called on the Government to review its “rushed” and “haphazard telecoms mast rollout” under the £1bn Shared Rural Network (SRN) project, which aims to extend geographic 4G (mobile broadband) coverage (aggregate) to 95% of the UK by the end of 2025.

Oxfordshire-GigaHubs-Project-Map-Nov-2023-Council-PR

Oxfordshire UK’s GigaHubs Full Fibre Build Nears Completion

27th November, 2023 (0 Comments)

The Oxfordshire County Council (OCC) in England has issued a progress update on their ongoing £7m project to deploy a new gigabit-capable full fibre broadband network to over 175 public sector sites (schools, hospitals etc.), which reveals that 171 of the sites have been completed, while a further 22 sites are now due to be upgraded by 2024.

Sky Reach Wholesale Broadband Deal with Virgin Media in Ireland

24th November, 2023 (5 Comments)

In a hint of what might happen in the UK a little further down the road. Sky Ireland and Virgin Media Ireland recently signed a significant wholesale network access agreement, which will enable Sky’s customers to harness Virgin’s full fibre broadband ISP network in the country.

Broadband ISP Virgin Media UK Trial 2Gbps Plan with 200Mbps Upload

21st November, 2023 (23 Comments)

UK ISP Virgin Media (VMO2) appears to be conducting yet another trial of 2Gbps download speeds (we make this their 4th or 5th in so many years), but this time around they’ve managed to ramp the upload speed back up to 200Mbps. But so far as we can tell, this is currently only being tested on some of their latest XGS-PON lines.

Broadband ISP Virgin Media O2 UK Trial New Hub 5 Smart Security

20th November, 2023 (16 Comments)

Internet, phone and TV provider Virgin Media UK (VMO2) has today announced that they’ve begun to trial a new “Smart Security” internet protection feature, which is initially being rolled out to “thousands of [eligible] customers” with their latest Hub 5 broadband router at “no extra cost“.

Virgin Media O2 UK Start Introducing Single Customer ID

18th November, 2023 (11 Comments)

Customers who have accounts with both broadband ISP Virgin Media and mobile operator O2 have, since 14th November, begun to receive emails that invite them to create a single online ID to access both accounts for the first time. The move comes a little over two years after the companies completed their merger deal.

AI Generated image of an incorrect netflix bill by ISPreview (poe.com)

Virgin Media’s UK Customers Plagued by Phantom Netflix Bills

17th November, 2023 (26 Comments)

Some existing and former customers of TV, phone and broadband provider Virgin Media (VMO2) are complaining that the ISP is continuing to hit them with wrongful Netflix subscription charges, which is despite those impacted having either never taken the service or cancelling it months ago. The problem has gone unresolved for months.

Virgin Media O2 and Ross Kemp Crafty Lager 7726

O2 UK Launch FREE Crafty Lager 7726 with Ross Kemp to Tackle Scams

15th November, 2023 (10 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have joined TV celebrity Ross Kemp to launch a new “limited-edition fraud-fighting beer” – Crafty Lager 7726, which will be offered for free and has been created to help get the nation talking about scams during International Fraud Awareness Week (12 – 18th November).

Customers of Virgin Media UK Suffering Account Update Bug

11th November, 2023 (26 Comments)

The web development team at broadband ISP, pay TV and phone provider Virgin Media UK (VMO2) must be seriously overworked because it appears as if they’ve been unable to resolve a small but annoying bug for well over a year, which prevents some customers from being able to update their contact phone number online.

Mobile Operator O2 UK Recalls Own Brand Phone Chargers

10th November, 2023 (8 Comments)

Mobile network operator O2 (VMO2) has put out a product recall notice for their own-brand 45W or 20W charger plugs, which follows some additional safety testing that took place after the operator said they “received a very small number of reports on a few faulty O2-branded plugs“.

O2 UK Offers More than Double Data Across All PAYG Plans

9th November, 2023 (12 Comments)

Mobile network operator O2 (VMO2) will today launch a “more than double data” offer across all of their Freesim and Pay As You Go (PAYG) style mobile plans (Big Bundles and Rolling Plans), which will see most of their SIM plans getting a big data allowance (mobile broadband) boost for no extra cost.

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Virgin Media O2 Linked Nexfibre Publish UK Full Fibre Rollout Plan

7th November, 2023 (40 Comments)

Network operator nexfibre, which holds a wholesale partnership with Virgin Media (VMO2) to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network across up to 7 million UK premises, has today published its first “nationwide rollout plan” for 2024 – listing the first large batch of planned locations.