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Articles for Category Tag - Virgin Media

O2 UK’s Recycle Service Saved 85,500 Devices from Landfill in 2025

18th March, 2026 (5 Comments)

Mobile network operator O2 (VMO2) has today revealed that their O2 Recycle service, which helps people to trade in their old technology (usually in return for cash, credits or a charitable donation), has helped to save 85,500 devices from waste in 2025 – paying out nearly £6.6 million to customers trading in their unwanted tech.

giffgaff broadband install by virgin media engineer

Giffgaff Launch Cheaper 24 Month UK Full Fibre Broadband Contracts

17th March, 2026 (14 Comments)

Mobile and internet provider giffgaff has today expanded their range of monthly rolling fixed full fibre (FTTP) broadband plans by introducing the option of a cheaper 24-month minimum contract term. The move makes the monthly pricing on each of their packages between £3 and £4 cheaper. Existing members will also get 3 months of service for free.

New Which Survey Awards Best and Worst UK Broadband ISPs for 2026

17th March, 2026 (8 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 5,235 UK members of the public (Dec 2025 to Jan 2026) about their internet providers. Once again Zen Internet came top of the pack with a customer score of 84%, while NOW TV (NOW Broadband) hit rock bottom on 54%.

Virgin Media O2 UK Community Forum Screenshot by ISPreview 100326

Uncertainty Surrounds Virgin Media and O2 UK’s Community Forum Merger UPDATE

11th March, 2026 (17 Comments)

Over a month has now passed since broadband and mobile providers Virgin Media and O2 (VMO2) closed their respective customer community forums to new postings as part of plans to merge and upgrade the platform (here). But the operator still doesn’t seem to know when this process will complete and won’t say what platform they’re adopting.

O2 UK and Ontix Expand 5G Mobile Small Cells to Boost Data Capacity in Bath

10th March, 2026 (3 Comments)

Mobile operator O2 (Virgin Media) and network technology provider Ontix have this morning reported that they’ve successfully deployed their first 4G and 5G capable Small Cells in the Somerset (England) city of Bath, which will boost local data capacity (mobile broadband) for their network.

50 Publicly Funded 4G Mobile Mast Upgrades Now Live Across Wales

9th March, 2026 (0 Comments)

The UK Government has this morning revealed that a total of 50 publicly-funded rural 4G (mobile broadband) mast upgrades have now gone live across Wales as part of the industry-led Shared Rural Network (SRN) project (up from 30 in July 2025), which last year succeeded (here) in extending geographic 4G cover from at least one operator to 95% of the UK (aggregate).

Virgin Media O2 Eye Vodafone UK Wholesale Broadband Deal and Lament Price Hikes

9th March, 2026 (21 Comments)

Telecoms giant VMO2 (Virgin Media and O2) is reportedly engaged in talks with VodafoneThree (Vodafone and Three UK) over a possible wholesale broadband deal, which would enable Vodafone UK to sell packages to consumers via Virgin/nexfibre’s growing full fibre (FTTP) network. Separately, VMO2’s CEO has admitted that O2’s move to hike prices for existing mobile users “wasn’t the best decision“.

Virgin Media O2 Harness AI to Flag 1 Billion Suspected SCAM and SPAM Calls

6th March, 2026 (5 Comments)

Mobile and broadband operator VMO2 (Virgin Media and O2) have today revealed that they’ve used AI technologies, such as Call Defence from Hiya, to flag over 1 billion “suspected” scam and spam calls to UK customers before they even pick up the phone (more than 70 million suspected scam and spam calls are currently being flagged every month).

Renault Master E-Tech VMO2 Vans PR 06032026

Virgin Media O2 UK’s Broadband Engineers Get Renault Master EVs

6th March, 2026 (9 Comments)

Broadband, mobile and TV giant Virgin Media and O2 (VMO2) have today announced that, as part of their target to transition to a fully Electric Vehicle (EV) fleet by 2030 (c. 4,300 vehicles), they just purchased 101 Renault Master e-Tech vans (priced from £37,500 plus VAT after PiVG) for their telecoms engineers to use.

Virgin Media O2 UK Replaces BT Group Poached CFO with David Melcon

4th March, 2026 (2 Comments)

Combined broadband and mobile giant Virgin Media and O2 (VMO2) have today announced that they’re set to replace their former Chief Financial Officer (CFO) since 2021, Patricia Cobian, with David Melcon from 2nd April 2026. In case anybody has forgotten, Patricia announced last year that she was jumping ship to the BT Group (here).

Virgin Media and O2 UK Offer Free Phone Calls and Data to the Middle East

3rd March, 2026 (2 Comments)

Broadband and mobile giant Virgin Media and O2 (VMO2) has announced that they will credit back the cost of calls, SMS messages and data (mobile broadband) to and from the UK to several countries in the Middle East, which will be backdated to 28th February and run until 7th March 2026 (although this may be extended).

O2 UK Nokia Massive MIMO Paddington Mast

Virgin Media O2 Pumps Another £700m into UK Mobile Upgrades for 2026

2nd March, 2026 (7 Comments)

Mobile operator O2 (Virgin Media) has this morning confirmed that they’ll pump another £700m into their Mobile Transformation Plan for 2026 (the same amount as last year), which much like in 2025 will be focused on “improving reliability, boosting capacity and extending coverage across the country“.

Fibre optic broadband cables connecting to a house by CoPilot AI for MJ - 210524

Ofcom Find 532,000 UK Consumers Taking Social Broadband and Mobile Tariffs

26th February, 2026 (13 Comments)

The UK telecoms regulator has today published their annual Pricing Trends Report for 2026, which among other things confirms that the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has jumped to 532,000 customers in June 2025 (up from 506,000 last year). But that’s still just 8.6% of eligible households (e.g. those on Universal Credit) and awareness remains low.

Gold Award Trophy Held in Hand 123RF - 166249402

Vodafone UK Named Best Broadband ISP in Expert Reviews Awards 2026

26th February, 2026 (14 Comments)

Consumer website Expert Reviews has published the winners of their annual Best Broadband Awards 2026 event, which surveyed UK consumers in an effort to identify the best Internet Service Providers (ISP) across a range of categories. Overall most of the awards were scooped up by Vodafone, followed by Plusnet.

Nexfibre Publish Q4 2025 UK Full Fibre Broadband Build Update – 2.6M Premises

26th February, 2026 (26 Comments)

Network operator nexfibre, which shares some parentage with its UK ISP partners Virgin Media (O2) and giffgaff, has just published their latest quarterly Q4 2025 build update and confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network now covers 2.6 million UK premises. But future expansion looks set to come from consolidation.

O2-Satellite-via-Starlink-UK-Broadband-and-Direct-to-Cell

Virgin Media O2 Satellite Service Goes Live with 4G Mobile from Space

26th February, 2026 (17 Comments)

The United Kingdom will today become one of the first countries in Europe to go live on Starlink’s latest Direct to Cell (DtC) and satellite based 4G mobile data (broadband) connectivity, as mobile operator O2 (Virgin Media) switches-on its new O2 Satellite service for customers. Better yet, it’ll only set most customers back an extra £3.

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Virgin Media O2 Warn Customers to Watch Out for Fake 5G SIM Upgrade Emails

25th February, 2026 (4 Comments)

Customers of broadband and mobile giant VMO2 (Virgin Media and O2) have been warned to keep an eye out for a new round of phishing emails, which use the retirement of O2’s 3G network as an excuse to falsely invite subscribers to “upgrade your current SIM card to a new 5G-ready SIM“.