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Articles for Category Tag - Vodafone

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Ofcom Blasts NOW and TalkTalk for UK Broadband Complaints – Q4 2024

1st May, 2025 (0 Comments)

Ofcom have today published their latest quarterly (Q4 2024) study of UK consumer telecoms complaints, which shames NOW Broadband (NOW TV) and TalkTalk for attracting the most complaints about broadband, while O2 took the most heat for Mobile and Virgin Media was put on the naughty step for Pay TV services.

Streetwave See Mobile Broadband Coverage Improve Across Mid Wales

30th April, 2025 (0 Comments)

Network analyst firm Streetwave, which is using bin lorries to help map the coverage and performance of 4G and 5G mobile (broadband) networks across 113 UK councils, has revealed how much the £1bn Shared Rural Network (SRN) project has helped to improve mobile coverage across mid-Wales over the past 9 months – O2 saw the strongest improvement.

Summary of the Switching £ Credits Offered by UK Broadband ISPs

22nd April, 2025 (8 Comments)

Most internet providers typically try to entice new customers via a mix of direct discounts (e.g. cheaper monthly rental), gifts (e.g. free TV, shopping vouchers) or the inclusive addition of attractive value-added extras. But people often overlook that some ISPs also offer another type of switching incentive, a contract buyout, which is often not well promoted but can be significant.

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Study Examines Patchy UK Mobile Coverage on the South West Mainline

18th April, 2025 (12 Comments)

Network analyst firm Streetwave has conducted an anecdotal study of UK mobile coverage (4G, 5G etc.) and mobile broadband speeds along the South West Mainline – as operated by South Western Railway (SWR). This found that customers connected via mobile operator EE received the best coverage, while O2 were the weakest.

Which? Awards the Best and Worst UK Mobile Operators for H1 2025

17th April, 2025 (8 Comments)

Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 4,153 adults in January 2025 about their chosen operators. Overall, Smarty topped the table with a customer satisfaction score of 82%, while Three UK placed last on just 62%.

Opensignal Find Ultrafast UK Broadband ISPs More Reliable vs Superfast Ones

16th April, 2025 (1 Comment)

Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings.

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ASA Ban Vodafone UK Ad Over Misleading “The Nation’s Network” Claim

16th April, 2025 (3 Comments)

The Advertising Standards Authority (ASA) has banned an advert on UK mobile and broadband operator Vodafone’s website. This occured after EE complained that its claim of being “The Nation’s Network” was an “implied comparative superiority claim“, which was ultimately deemed to be “misleading“.

Vodafone and Three UK Reportedly Exploring TV and Broadband Bundles

13th April, 2025 (24 Comments)

In a somewhat unsurprising development, newspaper reports have today claimed that Vodafone and Three UK (CK Hutchison) may be gearing up to support their merger by discussing the launch of a new Pay TV service. Such products are typically sold as part of a bundle (convergence), such as alongside fixed broadband, phone and mobile plans.

Vodafone Rain Detector via Mobile Network

Vodafone Update on Harnessing UK Mobile Network to Measure Rain

10th April, 2025 (2 Comments)

Broadband ISP and mobile operator Vodafone has revealed more details about how they’re harnessing their UK mobile network to provide more accurate rain “nowcasting” (i.e. short-term forecast of rainfall – from a few minutes to a few hours ahead). This is supported by the River Severn Partnership’s Advanced Wireless Innovation Region (RSPAWIR) and Wireless DNA.

FarrPoint Orkney 4G Mobile Coverage by EE

FarrPoint Study 4G Mobile Network Performance on Orkney in Scotland

9th April, 2025 (1 Comment)

Consultancy firm FarrPoint has today published the results of a new study, which saw them working with the Orkney Islands Council to investigate 4G mobile coverage and network performance (mobile broadband) across Orkney. Vodafone and O2 were found to have the best coverage in the main areas surveyed, while Three UK and EE have the “worse coverage overall“.

Thinkbroadband Roadworks Map for Broadband in England

New Map Shows Broadband and Mobile Related Streetworks in England

9th April, 2025 (8 Comments)

A useful new interactive map has today been published by Thinkbroadband, which rather handily provides a visual overview of broadband related roadworks across the whole of England and thus helps to see who is building near to your home. Plans are also afoot to expand the map’s coverage beyond England.

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Operators Dispute Ofcom’s Proposed UK Corrections to Mobile Spectrum Fees

8th April, 2025 (5 Comments)

Mobile networks operators including EE (BT), O2 (Virgin Media), Vodafone and Three UK have warned that Ofcom’s proposals to change the cost of Annual Licence Fees (ALF) in the 900MHz, 1800MHz and 2100MHz radio spectrum bands – used to support 2G, 3G and 4G mobile (mobile broadband) services – still do not reflect reality.

CityFibre UK Complete Primary FTTP Broadband Rollout in Dundee

8th April, 2025 (8 Comments)

Network operator CityFibre, which has so far built their 2.5Gbps speed Fibre-to-the-Premises (FTTP) broadband ISP network to cover 4.4 million UK premises (4.2m Ready for Service), have today confirmed the completion of their “primary” £40 million build in the city of Dundee (Scotland).

Vodafone Celebrate Connecting 200 Million Internet of Things Devices

8th April, 2025 (2 Comments)

Global broadband and mobile giant Vodafone has today announced that they’ve made their 200 millionth Internet of Things (IoT) device connection, including more than a quarter of those located in Germany and some 13 million of the total coming from the United Kingdom.

Councils Streetwave is Mapping in the UK

Streetwave Data Casts Doubt on Ofcom’s 4G UK Mobile Coverage Claims UPDATE

2nd April, 2025 (10 Comments)

Network analyst firm Streetwave, which is harnessing bin lorries to map the coverage and performance of 4G and 5G mobile (broadband) networks across 113 UK councils, has said its data “calls into question” Ofcom’s claim that 88-89% of the UK’s landmass (geographic coverage) can access a 4G network if you look across all operators.

UK Mobile Operators Attempt to Dismiss GBP3.3bn Overcharging Case

1st April, 2025 (14 Comments)

Mobile operators including EE (BT), Vodafone, Three UK and O2 (Virgin Media) yesterday attempted to dismiss a class action claim worth “at least” £3.285bn. The case, brought by consumer rights champion Justin Gutmann and law firm Charles Lyndon, accuses the operators of overcharging for mobile handsets beyond the end of their contractual term.

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Owner of Three UK Considers Spinning Off Global Telecommunications Biz

31st March, 2025 (8 Comments)

The Hong Kong conglomerate behind mobile operator Three UK and several other operators in different countries, CK Hutchison Holdings (CKH), has confirmed that they’re currently engaged in talks that could see them spinning off their global telecommunications network in the near future. But an agreement is not yet certain.