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Articles for Category Tag - voip

Virgin Media O2 Restart UK Digital Landline Switchover Project

8th April, 2024 (13 Comments)

Broadband ISP Virgin Media (VMO2) has today restarted their Digital Landline Switchover programme (i.e. migrating old analogue landline phones to IP-based services), which was paused at the end of 2023 as part of their commitment under a Government-led charter that is designed to limit risks for vulnerable users. But changes are afoot.

Home Phone and UK Broadband VoIP Services

Ofcom Investigates UK VoIP Provider Vonage over 999 Access

19th March, 2024 (10 Comments)

The UK telecoms regulator has today launched an own-initiative investigation into Vonage‘s internet phone (VoIP / Cloud) service, which follows an incident resulting in disruption for its business customers to emergency call (999) services during October and November 2023.

phone_voip_and_handset by 123RF ID 70258122

More UK Providers Commit to Protect Vulnerable Users During Digital Phone Switch UPDATE

11th March, 2024 (11 Comments)

The government has announced that seven UK broadband and phone operators, including Openreach, CityFibre, AllPoints Fibre, CommunityFibre, Ogi, KCOM and WightFibre, have today signed a charter that commits them to protect “vulnerable customers” (e.g. those with telecare devices) when upgrading phone lines to a new digital (IP) based network.

Broadband ISP Andrews and Arnold Close UK SIP2SIM Service

9th March, 2024 (22 Comments)

UK ISP Andrews & Arnold (AAISP) has informed customers about the forthcoming closure of their long-running SIP2SIM (mobile voice) service, which is essentially a special SIM card that you could put in an ordinary dumb mobile phone, and it makes that device appear as if it is a SIP extension (SIP phone) on a phone system of your choice.

Full Fibre UK Broadband ISP Zzoomm Launch Voice Service by KIT

12th February, 2024 (10 Comments)

Alternative network provider Zzoomm, which is rolling out their new gigabit speed Fibre-to-the-Premises (FTTP) broadband network across parts of England, appears to have finally launched their new IP-based digital “Voice” (phone) service for customers on their full fibre lines. But it doesn’t seem to be a fully integrated product.

Ofcom Investigate Virgin Media UK Over Digital Phone Migrations

9th February, 2024 (21 Comments)

The UK telecoms regulator, Ofcom, has this morning announced that they’ve opened a new investigation into broadband ISP Virgin Media’s migration of customers from analogue to IP-based digital landlines. The case will look at whether they’ve been treating vulnerable consumers correctly and “ensuring uninterrupted access” to emergency services.

2023 Openreach female engineer in exchange.jpg

Openreach List Next 46 UK Areas for Copper to FTTP Switch – Tranche 15

18th January, 2024 (28 Comments)

Openreach (BT) has published the next round of 46 exchanges under Tranche 15 of their “FTTP Priority Exchange Stop Sell” programme, which reflects locations where over 75% of premises are able to get full fibre and can thus stop selling copper based phone and broadband products (i.e. FTTP is left as the only available product).

Major UK Home Phone Providers Commit to Protect Vulnerable Users

18th December, 2023 (26 Comments)

The UK government has this morning announced the signing of a new charter with major broadband ISPs and landline phone providers, including Sky Broadband, BT, Virgin Media (O2) and TalkTalk, which sets out “new measures” to protect vulnerable customers when upgrading phone lines to a new digital (IP / VoIP based) network.

MPs Debate 2025 Switch-off Dangers of Analogue UK Phone Services

14th December, 2023 (71 Comments)

A meeting in the House of Commons was held yesterday that saw MPs from different parties debate the forthcoming withdrawal of BT and Openreach’s old copper-based analogue line networks (PSTN phones and WLR) by Dec 2025, which touched on a variety of issues from battery backup to problems with the reliability of digital replacements.

Survey – 29% of UK Businesses Not Ready for End of Old Phone Lines

14th December, 2023 (5 Comments)

A new report from business broadband ISP and communications provider Gamma and the Centre of Economics Business Research (CEBR) has claimed that 29% of UK businesses are still “completely unaware” of the upcoming move to switch-off the old copper-based Public Switched Telephone Network (PSTN) in December 2025.

Ubiquiti Finally Adds Support for the UK to UniFi Talk App

14th November, 2023 (6 Comments)

Technology and networking company Ubiquiti has announced that their popular UniFi Talk application, which is an affordable and subscription-based Voice over Internet Protocol (VoIP) phone solution that first launched in 2020, is now finally becoming available in the United Kingdom.

Openreach Launch IP Voice Solution for UK ADSL Broadband Lines

3rd November, 2023 (67 Comments)

After a long pilot, Openreach has today revealed that the commercial launch of their Single Order Transitional Access Product (SOTAP) for UK ISPs will take place on 1st December 2023. The new product makes it possible to offer a standalone ADSL broadband line with optional IP-based (digital) phone services.

BT to Deploy UK Digital Voice Across Greater London in November

31st October, 2023 (22 Comments)

Broadband ISP BT has today announced that they’ll start deploying their Internet Protocol (IP) based home phone service, Digital Voice, across the Greater London area between November and December 2023. This follows previous roll-outs in the East Midlands, Yorkshire and the Humber, Northern Ireland and the North West.

openreach uk phone exchange engineer 2021

Openreach Name 28 New UK Areas for Copper to FTTP Switch – Tranche 14

13th October, 2023 (25 Comments)

Openreach (BT) has released the next batch of 28 UK exchanges under Tranche 14 of their “FTTP Priority Exchange Stop Sell” project, which reflects locations where over 75% of premises are able to get full fibre broadband and can thus stop selling copper based phone and broadband products (i.e. FTTP becomes the only product available).

Comms Council UK Name Best 2023 VoIP Provider Award Winners

28th September, 2023 (4 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today revealed the winners of their 15th annual 2023 awards event.

ISP BT Publish UK Regional Rollout Schedule for Digital Voice

26th September, 2023 (41 Comments)

Broadband ISP BT has today published a wider region-by-region UK rollout schedule for their new Internet Protocol (IP) based home phone service, Digital Voice, which covers the remaining regions across England, Wales and Scotland. But not everybody will be happy when it happens.

Broadband ISP TalkTalk Start FREE Automatic UK FTTP Upgrades

9th September, 2023 (90 Comments)

Back in 2022 we reported that budget UK broadband ISP TalkTalk was running a new trial (here), which gave “some” existing customers a free automatic upgrade to full fibre (FTTP) broadband – provided they were covered by the network and didn’t already have such a package. But fast-forward 13 months and this is no longer just a trial.