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UK ISP BT Offers up to 76Mbps Superfast Broadband Boost for Free

Wednesday, April 11th, 2012 (11:49 am) - Score 1,842

As expected BT’s retail ISP division has today announced the April 12th launch of its own ‘up to’ 76Mbps (Megabits per second) capable superfast broadband (BTInfinity) packages, which are based off the recent 80Mbps FTTC profile upgrade (here).

BT’s existing consumer FTTC packages can only manage a maximum download speed of up to 38Mbps, although the best speeds will only benefit those whom live closest to their local street cabinet. In addition its maximum capable upload speeds will also jump from up to 1.9Mbps on BTInfinity Option 1 to 9.5Mbps, and its Option 2 service will rise from up to 9.5Mbps to 19Mbps.

Customers new to BT and existing BT customers switching to BTInfinity from other packages will automatically benefit from these higher speed packages. Current BTInfinity customers will be able to switch to the faster products by starting a new contract, at no extra cost (most ISPs charge £5+ extra per month for the 80Mbps upgrade).

John Petter, MD of BT Consumer, said:

Super-fast broadband is helping people enjoy the internet far more than ever before. However, many providers have forgotten about the importance of fast upload speeds. BT believes that fast upstream speeds are vital given how people now use the internet and so we are distancing ourselves from the competition by providing the UK’s fastest upload speed.”

BT’s most popular BTInfinity Option 2 package, which bundles “unlimited” usage with free wifi minutes, free connection, free evening and weekend calls, a free HomeHub3 router and advanced security features costs from £20 per month (first 3 months then £26 thereafter). Line Rental must also be added from £10.75 a month.

Leave a Comment
21 Responses
  1. adslmax says:

    How do they manage to absorb so many costs?

    Ofcom should investigate.

    1. Griff says:

      Line rental helps them absorb most costs.

  2. desouzr says:

    Wasn’t expecting that from BT retail.

  3. Kyle says:

    I find the comment regarding starting a new contract at no extra cost contradictory.

    It may be that there are no upfront fees, but you are essentially committing to pay your service fees for a further pre-defined period.

  4. SlowSomerset says:

    Thats ok for anyone who can get it, the exchange here in cannington somerset can’t even get ASDL2+ yet.
    Why do bt keep making broadband faster for the areas that already have fast broadband while we keep getting left behind and still pay the same price as superfast broadband, please answer bt.

    1. Kyle says:

      Unfortunately a simple answer… without competition, there is no incentive to push forward with superfast technologies.

    2. Kits says:

      While BT continue to kill off the other ISPs by charging them to increase the speeds while they manipulate a free upgrade competition will dwindle plus the funds BT have for upgrades also shrink.

  5. Deduction says:

    Well done to BT, as i suspected it doesnt really cost anything to boost people from the 40Mb service to the 80Mb one. Or even if it does its obviously nowhere near what some companies have been trying to charge.

    1. Gadget says:

      Interesting that ADSL24 sees the change as having extra cost implications http://forums.thinkbroadband.com/fibre/t/4112076-re-8020-is-coming.html

      Perhaps the truth is somewhere inbetween?

    2. Chris says:

      Of course there is extra costs, burst speed always costs money. Although the cost impact will be less on a larger isp than a smaller one so BT would be more capable of absorbing than adsl24.

  6. Kits says:

    This is BT’s problem they give this away free but charge other ISPs to allow the upgrade.

    This is the same business plan as talktalk used and see where it got them crap support, congestion at peak times no money for further investment.
    If BT can give this away then they do not need further funding from outside to upgrade their network.

    1. Karen says:


      If you are refering to companies like Talk Talk charging £5 extra, then you have to look at what BT has done and what Talk Talk have.

      BT have upgraded people on 40/10(option 2) to 80/20. (£8 more than option 1).
      BT have upgraded people on 40/2(option 1) to 40/10.

      Talk Talk are upgrading people on 40/2 to 80/20 for £5. That is £3 cheaper than someone on BT going from 40/2 to 80/20.

    2. Gadget says:

      Openreach charge all ISPs the same. Its up to the ISP (BT Retail in this case)to create its own business model and charging structure.

  7. Dave says:

    So how exactly do we renew the contract? From the Broadband package selection site? It still shows 40/10 atm, I assume it wont change until tomorrow ?

  8. kds says:

    I can’t seems to see any where to upgrade my line. It’s still saying 39mb/s 🙁 do I have to call them ?

  9. Sheffield Owl says:

    Another case of those that have shall have more,while those that have very little will still have very little.

  10. Telecom Engineer says:

    BT are gambling that usage wont increase on this (note 40gig usage customers get upload benefit only). At the moment I cant do anything with 80 that I am not already doing with 40 (tbh when I only had 6Mb aside from performance increase and now streaming in hd I did little different then day to day download).
    The real benefit of this 80meg was that the bandplan was changed across the whole network – meaning those who could only got say 28Mb may now be getting a max rate of say 45Mb – so get the full benefit of the 40Mb packages – no matter what ISP.
    The real pricing differentials should IMO shift now towards performance and features, I really cant be doing with 80Mb for PC its so fast its silly – but use that to sell me some linear streaming TV multiroom or future apps and we may have a deal ISPs.
    Note that engineering minimum speeds have now shifted to follow the predicted speed – engineers cant run when you get 15meg sync – got to be that 60Mb you were quoted unless agreed by eu / ISP – a much better a fairer way of dealing with distance dependant tech.

  11. Will says:

    Remember BT, Plusnet and other majot ISP’s use traffic management. This means during the day someone on a 20mb service on another ISP could match a 40mb service if they can get 5-10mb speeds on ADSL. Of course you can pay more to uncap these services which other smaller ISPs may do as standard.

    Day to day web browsing like email/browsing does not require 40/80mb speeds. If you use it for stuff like streaming tv/ gaming then maybe 80mb may have it’s use.

    1. New_Londoner says:

      The traffic management on Infinity is selective and only applies to P2P, does not affect other content, so your comment is not 100% accurate. I think the systems used by some other ISPs slow down anything on the line if you go over a certain usage threshold, but definitely not the case with Infinity, which has no usage cap.

  12. tron says:

    I am more interested in upload than downstream without the caps. A 20 or 30 meg up and down would be perfect. In fact a bigger upload to download would be nicer for me 😀

    I have to wait another year before I can get the service as I am not going back to rip off virgin

  13. Andre Green says:

    I got my upgrade today had happened around 02:30.

    The BT website said I would get 56/18, I’ve ended up with 73/16.

    Not bad for free.

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