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Sky Broadband UK Breaks the 4 Million ISP Subscribers Milestone

Thursday, July 26th, 2012 (9:37 am) - Score 680
sky broadband uk

BSkyB (Sky Broadband) has today released its latest results to 30th June 2012 (Q2), which saw it add +138,000 new home broadband customers in the quarter (down from +212k in Q1) and reach the milestone of 4,001,000 internet access customers.

Sky are also still working to expand the coverage of their unbundled (LLU) broadband network to reach 88% of the UK by June 2013 (this currently stands at 83% via 1,965 telephone exchanges). Unfortunately Sky didn’t specify how many of their customers had chosen to take their new Sky Fibre superfast broadband service, which would have provided for an interesting insight.

Sky’s CEO, Jeremy Darroch, said:

We have delivered record financial results after another year of strong operational growth. Our consistent approach of investing where it matters most to customers and improving efficiency behind the scenes is working extremely well.

In what remains a tough economic environment, customers are choosing Sky over other providers. We’ve continued to add new households and existing customers are remaining loyal and taking more products from us. More than 9 million homes are now choosing to watch their TV through Sky+, we’re helping more customers to save money in home communications and innovative services like Sky Go are adding even more value to their subscription.”

Elsewhere Sky’s Line Rental service grew by +187,000 to reach 3,563,000 and their Telephony (voice) products grew by +141,000 to hit a total of 3,768,000. Some 32% of Sky’s subscribers also take a triple-play bundle of TV, broadband and talk services (up from 27% one year ago).

Finally their Average Revenue Per User (ARPU) per year increased to £548 from £538 one year ago and Churn slowed to 9.9% from 10.4% over the same period.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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5 Responses
  1. Avatar Kyle

    Mark, any idea whether Sky can provide a list of exchanges they plan to enter with the +5% plan?

  2. I’ll ask Kyle but sometimes these things can be like trying to get blood from a stone. Most ISPs are quite sensitive about their roll-out plans.

  3. Avatar DTMark

    So much faux-outrage over the Milly Dowler hacking story.

    “Isn’t it terrible what happened?”
    “Yeah, so and so is on Sky tonight”

    • Avatar Deduction

      May sound cruel but ive never really cared about the whole so called phone hacking scandal from the start. Half the accusations of whos phone got hacked they have not proven. If you listen to the media everyones phone in the land has been hacked by them. Even if they are guilty of hacking every persons phone which is/has been claimed, something tells me based on the last 25+ Years of the red top rag industry they were not the first or last to be up to it anyway.

      Even more ironic some claim they noticed weird things with their voice mail… Well heres an idea especially if you are famous and upto what may be no good… Turn the Voicemail function off.

      IMO its nothing more than government trying to get back at Murdoch, which you could argue has partially worked, only those at the top by doing so have dropped half their government colleagues in the merde also. Which says far more about them than a paper which anyone with any sense knows is basically a glorified comic book.

      The amount of TV media coverage it gets (no doubt cos the likes of the beeb are jealous of the Murdoch empire) compared to something like our economy going down the toilet or troops being killed weekly is utterly ridiculous. Wheres the daily 10pm news updates from the beeb about how their stars and execs are diddling the tax system and naming and shaming those? They are no better than the red top rag they are beehatching about.

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