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BTOpenreach Reduces Minimum Lead Time for FTTC Self Install Orders

Tuesday, March 4th, 2014 (1:09 pm) - Score 3,811
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BTOpenreach has announced that it will soon reduce the minimum lead time for new orders of their Self-Install (PCP Only) superfast broadband Fibre-to-the-Cabinet (FTTC) product from 7 to just 5 working days, which mirrors the existing Managed Install (engineer visit required) option.

The self-install solution was officially launched at the end of last year (here). Consumers who adopt this via their ISP can benefit from a lower setup cost (£49 +vat) and do not require an engineer to visit their home, although they might lose a little performance by not having the product professionally setup. Instead the subscriber is sent a special filter that can simply be plugged into their phone line (similar to an ADSL Microfilter).

Today’s adjustment means that new orders should, subject to “order types and copper appointment book lead times“, take between just 5 and 13 working days to complete instead of between 7 and 13 working days before. The adjustment will become effective for all new orders made from Monday 2nd June 2014.

Leave a Comment
3 Responses
  1. So, is it news that the minimum time has reduced by two days, but the ‘max’ remains the same?
    Important to be aware of if you are placing an order, I suppose, but what substantive difference does this actually make?
    *Confused*

    1. Mark Jackson Mark Jackson says:

      I guess that’s a matter for your own personal interpretation but we do like to keep people updated about changes to products that might otherwise go unnoticed, as well as the big issues, much as we have done for 15 years now. Nothing to be “confused” about, it’s a short story for a small change.

  2. Avatar Unknown101 says:

    Not a fan of the self install, most people still have star wired home wiring and this will in most cases make the line more unstable than having ADSL. I’d recommend having the wiring replaced correctly than plugging a filter in every socket. If every home just had one socket and cordless phones average broadband speeds would skyrocket

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