BTOpenreach Reduces Minimum Lead Time for FTTC Self Install Orders
BTOpenreach has announced that it will soon reduce the minimum lead time for new orders of their Self-Install (PCP Only) superfast broadband Fibre-to-the-Cabinet (FTTC) product from 7 to just 5 working days, which mirrors the existing Managed Install (engineer visit required) option.
The self-install solution was officially launched at the end of last year (here). Consumers who adopt this via their ISP can benefit from a lower setup cost (£49 +vat) and do not require an engineer to visit their home, although they might lose a little performance by not having the product professionally setup. Instead the subscriber is sent a special filter that can simply be plugged into their phone line (similar to an ADSL Microfilter).
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Today’s adjustment means that new orders should, subject to “order types and copper appointment book lead times“, take between just 5 and 13 working days to complete instead of between 7 and 13 working days before. The adjustment will become effective for all new orders made from Monday 2nd June 2014.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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