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Virgin Media TV Customers Facing Price Rise for Sky Content

Monday, April 25th, 2016 (1:51 pm) - Score 1,238

Approximately 900,000 of Virgin Media’s existing customers, specifically those who take a triple-play bundle of broadband, phone and TV that includes the Sky Sports or Sky Movies content, look set to face a monthly price increase of between £1 and £2.50 on their bills.

Customers began receiving the related notification letters last week, although the increase does not currently impact those who are still under a promotional offer price (i.e. recent customers). The changes are due to the recent increase in Sky’s (Sky Broadband) wholesale prices for their TV channels, which Virgin Media are now passing on to end-users.

Sky’s own subscribers have already been warned about the same increase (here) and, much like Virgin Media, they too were informed that the changes would be introduced from 1st June 2016. Meanwhile Virgin’s adjusted pricing for new subscribers will be shown from the end of this month.

Leave a Comment
6 Responses
  1. BB says:

    I have just recieved my sky tv increase notice. If still in contract we are being told that you cannot leave mid contract unless the increase is above a certain percentage which it is not. Its in sky’s T/Cs. You can cancel your phone line mid contract if there is a price increase but not TV. I stand to be corrected if I got that wrong.

    1. Mark Jackson says:

      Tricky one, usually there’s a word or two about the impact of inflation, but since inflation has been very low recently then that’s unlikely to hold water vs Ofcom’s rule. Likewise there’s an issue where you’ve purchased the service as part of a bundle, but I’ll look into it.

    2. RobertM says:

      No you are right. Unlike VM Sky don’t do this. We have 2 months left and we never got any letter from Sky they put the prices up 2 months ago. We were on a 1/2 price from VM offer and now they lose the lot to streaming. TV licence can go bye bye too.

    3. bubblegun says:

      From Sky’s T&C’s http://www.sky.com/shop/__PDF/Sky_TV_Contract.pdf:

      Will the price of my subscription(s) rise during the Minimum Term?
      Under the Sky digital Subscription Contract we can increase the prices for the Stand-alone Premium Channels or extra
      Sky Premium Channels at any time during the Minimum Term.
      However, in all other cases we can only increase the relevant Subscription Payment once during the Minimum Term. This
      increase won’t affect you during the first 60 days of your subscription to your chosen service(s) and will not
      be more than either 10% of the standard price of your Option or the increase in the UK Retail Price Index over the last 12
      months before we tell you about that price increase, whichever is greater. Under the Sky digital Subscription Contract,
      if at any time you change your chosen Service, you will pay the then current price for your new Service from the day you
      first receive it.

      Always been in Sky Digital’s terms.
      OFCOM has suggested they might extend their rules about mid-contact price rises to TV subscriptions but obviously Sky have always vigorously opposed this.

    4. New_Londoner says:

      Interesting discussion. We seem to have the highest prices for pay TV in Europe, along with some of the laxest regulations. Odd that Ofcom feels obliged to act in areas like broadband but seems to pretty much ignore pay TV, despite Sky clearly having a dominant (some would say near monopoly) position in the market.

      Why doesn’t Sharon White and her team see the need for market intervention by the regulator? Perhaps we need a 38 degrees style letter campaign to MPs.

    5. Ignition says:

      That £30 million a week for football rights doesn’t pay for itself you know.

      That would FTTP a fair size town.

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