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UPDATE2 BT Openreach Add G.fast to “Fibre Broadband” Availability Check

Tuesday, January 31st, 2017 (4:48 pm) - Score 19,132

Openreach (BT) has confirmed to ISPreview.co.uk that their Fibre Availability Checker will tomorrow be updated to enable the inclusion of a G.fast order journey, but you shouldn’t expect to get a lot of detail. Plus the coverage of their “ultra fast” service is very limited.

The new ‘up to’ 330Mbps capable G.fast (ITU G.9700/9701) broadband technology is currently being deployed into a 138,000 premise strong pilot at 17 locations across the UK (details) and this should be ready by the end of March 2017. However the commercial roll-out, which aims to cover 10 million premises by 2020 and then “most of the UK” by 2025 (including FTTP coverage), isn’t due to begin until the last half of this year.

Unsurprisingly this means that Openreach will need to update their availability checker to include G.fast and there’s a very vague briefing about it online (here). We weren’t able to get any further details, but we have been told that everything should be live tomorrow.

Mind you the information provided to those within the G.fast pilot areas will most likely be just as limited as it is for those within reach of FTTC (VDSL2) coverage today (e.g. availability status, cabinet number, exchange name etc.). Elsewhere we don’t yet have an ETA for when the related BT Wholesale’s Availability Checker has also followed suit (see further below for examples). BTW provides some useful information on estimated performance.


Here’s what it looks like.

gfast openreach availability


The BT Wholesale checker now includes speed estimates for G.fast, but so far we’ve only been able to get these up by using a specific address check. An example report can be found below.

gfast bt wholesale availability

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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23 Responses
  1. AndyH says:

    A few bits of info here:

    The Openreach checker will show end users if they are in a G.fast enabled and live area and if they are, whether they can receive the service with a chosen ISP. It will also show if there are plans to be upgraded to G.fast and if there are, they will be told that their area should receive G.fast within six months. Before everyone gets their hopes up, this only refers to pilot areas until Openreach/BT commercially launch G.fast.

    BT Wholesale checker (ISP version) has had G.fast displayed for some time now. I would be surprised if the normal version displays G.fast before it’s been commercial launched.

    1. adslmax Real says:

      AndyH BT Wholesale checker (ISP version) has had G.fast displayed for some time now (can’t see it on BTw Checker marked as G.Fast yet)?

    2. Mark Jackson says:

      I don’t believe Andy is talking about the public version.

  2. DTMark says:

    The so-called “Fibre Availability Checker” doesn’t even work. I just get a spinning circle.

    We can get “fibre” already. Fibre to the mobile operators’ cells. “Fibre over the air”.

    Or, ADSL – “Fibre to the exchange”.

    “Over-the-air” is faster than “to the exchange” and it’s faster than “to the cabinet”.

    Other countries must be laughing at us.

    What’s stopping the mobile providers advertising 4G as “Fibre”?

    1. AndyH says:

      Most other countries call FTTC as fibre, so I don’t get your point.

    2. Chris P says:


      its time to stop relying on the access method as an indication of perceived performance. A cable is not necessarily the answer to providing usable high spead broadband.

    3. Ignition says:

      I don’t think other countries are laughing at us although I do find myself laughing at people who flog this dead horse whenever ‘fibre’ is mentioned without caveats. We are where we are.

    4. FibreFred says:

      Indeed ignition

      The resident trolling is so boring. Plenty of interesting articles but the comments from some are always the same

    5. FibreFred says:

      Interesting, it says fftpod is available for me.

      Not that I need it

  3. Steve says:

    Mark should the upgrade have happened yet as it does not seem to have

    1. Mark Jackson says:

      They just said today, but not when today. Remember that you won’t get a result for it unless you’re actually in a G.fast area.

  4. Mike says:

    On a related note, any idea when dslchecker will be updated with G.Fast and the new 1000Mb FTTP speeds?

    1. Ignition says:

      BTWholesale aren’t selling the 1Gb FTTP yet, so no point in it being on their checker. G.fast already on the ISP version, presumably be released on the public version in a later revision.

    2. Lee says:

      G.fast speeds now showing on the public version.

    3. Mark Jackson says:

      Confirmed, although I’ve only been able to get it via the specific address check.

    4. Ignition says:

      Was just about to post to say it’s there now 😀

  5. steve says:

    Looks like the G.Fast journey has 3 steps:
    “Superfast Accepting Orders”
    “In Scope for G.Fast”
    “Ultrafast Accepting Orders”

    Tried with Cherry Hinton postcode CB1 9EJ

  6. Plexis says:

    Seems to only work with addresses at the minute.

    BT Wholesale Checker also displays nothing if gfast is not already enabled and ready to order, no estimated dates

    1. AndyH says:

      That is because there are no commercial plans at the moment – we’re only just in the pilot phase.

  7. adslmax Real says:

    Is there any photo of the Cabinet 21 (G.Fast) with area post code CB1 9EJ

  8. adslmax Real says:

    Also who are the first customer to get G.fast from which isp? Is there any DLM on G.Fast service?

    1. Lee says:

      BT, Zen and TalkTalk as I understand. Yes there is DLM as there is with every other DSL related technology that BT implement.

  9. Plexis says:

    When the openreach g-fast checker launched, it initial said my cabinet was in the plans.

    Now it doesnt mention it, although it does now have a g-fast pod

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