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ISP TalkTalk UK Claims to Offer Lowest Fixed Price Fibre Broadband

Thursday, February 7th, 2019 (10:20 am) - Score 6,185
talktalk uk fibre broadband

Budget ISP TalkTalk has claimed that they will tomorrow launch “Britain’s lowest fixed price fibre” unlimited broadband and phone service, which will reduce their FTTC (VDSL2) based “Faster Fibre” (36Mbps average speed) package to just £19.95 a month (currently on offer at £22.95) on an 18 month contract term.

The press release states that this package normally costs £33.50 a month, although the provider runs so many rotating offers that we can’t recall having actually seen it being sold at that price to new subscribers. On the other hand we haven’t seen this package being offered at such a price level since last year’s brief Black Friday promotion.

The offer is set to run from 8th February until 14th March 2019. New customers can also expect to receive unlimited data usage, free setup, included phone line rental (standard call charges), a wireless router (Wi-Fi Hub) and various other features (e.g. network-level Parental Controls, nuisance call blocking and Internet Security).

Take note that the Faster Fibre package can also be upgraded for an extra £2.50 a month to get 63Mbps speeds (normally £5), provided your line is able to support it.

Fast Broadband (Average of 11Mbps down / 1Mbps up)
Price: £17.00 a month for 12 months (standard cost £27)

Faster Fibre (Average of 36Mbps down / 9Mbps up)
Price: £19.95 a month for 18 months (standard cost £33.50)

As usual TalkTalk pledges to “guarantee no mid-contract price rises on all our broadband packages” and promises to offer those looking to re-contract at the end of their term the “same great deals as new customers“. The ISP also offers a Great Connection Guarantee, which claims you can leave penalty free within the first 30 days if you’re “not fully satisfied.”

However it’s worth remembering that hybrid fibre FTTC based services are not the same as pure “full fibre” (FTTP) connections, with the latter being able to offer much more reliable Gigabit (1000Mbps+) speeds. In that sense we suspect that some full fibre ISPs may dispute the “Britain’s lowest fixed price fibre” claim.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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24 Responses
  1. chris conder

    Indeed the real fibre ISPs should dispute this claim, because it isn’t fibre broadband if it comes down a phone line. What a con.

    • Lyncol

      Real full fibre ISP’s do dispute this but it falls on deaf ears.

    • Dominic Jones

      But TalkTalk are a Full Fibre ISP or have we forgotten about York? so technically they are offering ‘Britain’s lowest fixed price fibre’ to those customers compared to the confusing tiers other Full Fibre ISPs are offering

    • Lister

      @Dominic Jones. IMO I don’t think you can say “Britain’s lowest” for a service that’s only available to part of one single city. Even Virgin has to clarify with terms like “widely available”.

    • Christine

      Yeah I never thought of that terrible to false advertiser eh…xx

    • AnotherTim

      So it isn’t “TalkTalk For Everyone”?

  2. GNewton

    “some full fibre ISPs may dispute the “Britain’s lowest fixed price fibre” claim.”

    Rightly so. TalkTalk’s ‘Faster Fibre’ advert is quite misleading!

  3. DanielM

    Fibre is not 80Mb or 40Mb that’s copper how do they get away with this crap.

    copper is not fibre theres a difference

    • CarlT

      There are FTTP products at 40Mb and 80Mb available in the UK. There are many FTTP services at pretty pedestrian speeds around the world to cater for price-sensitive consumers.

  4. kaptainkandikat

    talk talk?

    i’d rather go without

  5. Essem

    How about reducing the sky sports package? It’s now dearer than what sky themselves offer.

  6. Chris

    Wouldn’t believe the speed promised either, we pay for the speed boost and only getting 29.5 meg report on the router.

  7. alan loughlin

    How about broadband without a phone line, who uses a house phone these days?
    Don’t say it can’t be done, our house in Spain has fast broadband without a phone. We pay 33 euro but that comes with a mobile with calls and data so hard to compare.

    • GNewton

      Spain is years ahead of the UK with regards to fibre broadband. The UK won’t be able to catch up anytime soon.

    • CarlT

      Regarding Spain: joys of the regulator allowing the incumbent telco to both keep their FTTP network to themselves for a period and to retire copper, forcing people to migrate to the FTTP network.

      It’s not BT that’s addicted to copper, it’s LLU operators with their addiction being fed by Ofcom’s obsession with unbundling.

  8. Frederick Malyon

    I am a talktalk customer now so do I get a reduction on my account

    • Kelvin hicks

      I would phone talktalk up and ask of they would reduce your bill. I’ve been with talktalk for well over 10 years and never had a problem.
      If a better deal comes up I always phone them myself and ask about the lower price broadband/fibre. They will more likely to reduce your bill as they won’t the custom

    • Amber

      Call or chat them, ask to renew your contract at the new prices. I’ve done this before no problem. Been with them 3 years now. Syncing at 60mb on faster fibre. Happy with that and the prices.

  9. Willaim

    lol, I ditched both virgin and bt using my 3UK £10 AYCE sim only 4g router getting 70mb

  10. Jay

    Well it’s now tomorrow, and the offer isn’t live. Is there a link anywhere?

  11. JET

    I am a longstanding customer of TT. Three days ago I received an email offering a slight (£1.50) reduction to renew contract for 24 months. I took this up, i’ve never had any problems with the service provided by TT. Then I saw this article on ispreview. I got on chat with TT. I was told this offer was from a third party site not available direct from TT but having checked the TT site (and found it per Jay, thanks) I persisted through attempts to sell me TT TV and finally got this deal at £19.95 for 18 months. You have to persist & ignore all the script driven stuff.
    O

  12. jo

    yeah maybe cheap-ish but its rubbish speeds are pathetic like the network run by open reach

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