ISP TalkTalk UK Claims to Offer Lowest Fixed Price Fibre Broadband

Budget ISP TalkTalk has claimed that they will tomorrow launch “Britain’s lowest fixed price fibre” unlimited broadband and phone service, which will reduce their FTTC (VDSL2) based “Faster Fibre” (36Mbps average speed) package to just £19.95 a month (currently on offer at £22.95) on an 18 month contract term.

The press release states that this package normally costs £33.50 a month, although the provider runs so many rotating offers that we can’t recall having actually seen it being sold at that price to new subscribers. On the other hand we haven’t seen this package being offered at such a price level since last year’s brief Black Friday promotion.

The offer is set to run from 8th February until 14th March 2019. New customers can also expect to receive unlimited data usage, free setup, included phone line rental (standard call charges), a wireless router (Wi-Fi Hub) and various other features (e.g. network-level Parental Controls, nuisance call blocking and Internet Security).

Take note that the Faster Fibre package can also be upgraded for an extra £2.50 a month to get 63Mbps speeds (normally £5), provided your line is able to support it.

Fast Broadband (Average of 11Mbps down / 1Mbps up)
Price: £17.00 a month for 12 months (standard cost £27)

Faster Fibre (Average of 36Mbps down / 9Mbps up)
Price: £19.95 a month for 18 months (standard cost £33.50)

As usual TalkTalk pledges to “guarantee no mid-contract price rises on all our broadband packages” and promises to offer those looking to re-contract at the end of their term the “same great deals as new customers“. The ISP also offers a Great Connection Guarantee, which claims you can leave penalty free within the first 30 days if you’re “not fully satisfied.”

However it’s worth remembering that hybrid fibre FTTC based services are not the same as pure “full fibre” (FTTP) connections, with the latter being able to offer much more reliable Gigabit (1000Mbps+) speeds. In that sense we suspect that some full fibre ISPs may dispute the “Britain’s lowest fixed price fibre” claim.