Rochdale-based UK ISP Zen Internet has informed us that they’ve further reduced the standard monthly price of their FTTC (VDSL2) based Unlimited Fibre 2 (66Mbps average) broadband and phone bundle, which appears to have gone from £38.99 per month at our last check to £34.99, albeit with a £19.99 one-off activation fee.
As usual the packages support Zen’s Lifetime Price Guarantee (i.e. no price rises for as long as a customer stays with them) and future decreases in price will thankfully still be passed on to consumers. Existing customers can also sign-up to the new deals once their current contract expires.
Otherwise all of their packages include unlimited usage, a good quality wireless router (FRITZ!Box), a static IP address and a 12 month minimum contract. Zen also supports Ofcom’s new Automatic Compensation scheme for provision delays, missed appointments and outages that last longer than 2 working days (rare).
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Richard Tang, Zen’s Founder & Chairman, said:
“These price reductions make our award-winning service and reliability even more competitive, and accessible to a wider range of customers. Zen’s premium service used to come at a premium price, but now customers can enjoy this for less money than they would pay to some of the big well-known names. In fact, our lifetime price guarantee proves just that, and is completely at odds to the industry norm of big out-of-contract price hikes, and even hikes mid-contract.
At Zen, we remain totally committed to our long-term most-fundamental objectives of ‘Happy staff’, ‘Happy customers’, and ‘Happy suppliers’.”
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