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Isle of Wight ISP WightFibre Launch Plume Smart Home WiFi Service

Monday, November 18th, 2019 (8:00 am) - Score 849

Broadband ISP WightFibre, which is currently investing £35m to rollout a new 1Gbps Fibre-to-the-Home (FTTH) network to over 60,000 of the 70,000 homes on the Isle of Wight (South Coast of Hampshire) by the end of 2021, has today become the latest UK provider to launch a Whole Home WiFi service using Plume’s platform.

Some may recall that TalkTalk was the first ISP to offer this earlier in 2019, although it’s since become possible to purchase Plume’s mesh style system independently of any ISP. The product essentially consists of several “SuperPod” devices (similar size to plug-in WiFi extenders), one of which must connect directly into your broadband router via an Ethernet cable, and an app to help manage them.

The service also adds customisable guest access for your network, as well as parental controls and various AI security features. Under WightFibre’s deal every “full fibre” customer will receive a Plume SuperPod™ included in their basic broadband package. For an additional £9 per month, the ISP will provide up to 2 further Plume SuperPods (total of 3) together with “guaranteed WiFi coverage throughout your home or your money back.”

Summary of WightFibres’ Plume Features

• Plume Adaptive WiFi which intelligently monitors, adjusts and optimizes your network for peak performance.

• HomePass® which lets customers control guest and child access to their network, set up profiles, and pause the Internet.

• AI Security to detect and block potential security threats, customise content access and block unwanted ads.

• Elegantly designed, powerful tri-band SuperPods that plug directly into wall sockets to ensure fast and reliable coverage throughout the home, to every device.

• The highly rated Plume app which puts the customer in control of all of these services.

John Irvine, CEO of WightFibre, said:

“Most broadband problems experienced by customers are actually caused by poor in-home Wi-Fi coverage. WightFibre is delighted to team up with Plume to bring our customers the best ever broadband experience with personalised Wi-Fi, security and parental controls included. WightFibre’s new full fibre broadband requires the best possible Wi-Fi connection and Plume provides that and much, much more.”

End.

Leave a Comment
4 Responses
  1. Avatar Meadmodj

    Sorry but I have a real issue with this solution. I know we are increasingly using devices (ALEXA, GOOGLE. HIVE etc) but this I regard as a step too far. You cannot use the App with out an account and you need to be logged in to send commands to the PODs. So what happens if PUME (or ISP reseller option) is no longer there or they decide not to support your pod version?. I thought BT’s Complete was expensive but at least with that you can simply reconnect the discs to the router and await the blue light and reposition.
    Self contained AP/Mesh solutions for me without any dependency.

  2. Avatar Sep

    Buying Plume outright will in subsequent years cost £99 to full functionality. I don’t balk at the cost but as Plume do not support PPPoE it means being saddled with the ISP’s router (and hoping you can turn as many functions of the teas maid off) which in pretty much all case is dire.

  3. Avatar chris conder

    Lots of ISPs going down this route. Meshes are so cheap now, and intelligent routing is so much better than powerline adaptors and repeaters. People just don’t realise the limitations of the router’s wifi and blame the ISP for not delivering a top speed, when it is usually house walls, mirrors or metal in the insulation that block the signal. There is so much choice in mesh systems too, something to suit every pocket.

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