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ISP Plusnet UK Discounts FTTC Broadband and Phone Prices

Wednesday, Jul 1st, 2020 (2:06 pm) - Score 2,259
plusnet uk

UK ISP Plusnet has introduced new discounts on their ADSL and FTTC based broadband and phone packages, which reduce their monthly prices for the first 18 month contract term. On top of that they’ve also thrown in a “Reward Card” (pre-paid Mastercard) worth between £50 to £60.

As usual the latest discounts are only available to new customers and those who join can expect to receive an included wireless router, phone line rental, parental controls (network-level filtering) and UK-based customer support. A number of UK calling add-ons are also available (e.g. anytime calls), albeit at extra cost, and if you need a new phone line installed at your home then there’s a £49.99 one-off installation charge

The latest promotions are expected to run until 7th July 2020.

Unlimited Broadband (10Mbps Average Download)
£60 Reward Card

PRICE: £17.99 per month for 18 months (£30.98 thereafter)

Unlimited Fibre (36Mbps Average Download)
£50 Reward Card

Price: £21.99 per month for 18 months (£35.98 thereafter)

Unlimited Fibre Extra (66Mbps Average Download)
£50 Reward Card

Price: £25.99 per month for 18 months (£40.98 thereafter)

Meanwhile Plusnet seems to be slowly shooting themselves in the foot by failing to launch any ultrafast broadband packages using G.fast or FTTP technology.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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22 Responses
  1. Avatar photo Evil Harry says:

    “Meanwhile Plusnet seems to be slowly shooting themselves in the foot by failing to launch any ultrafast broadband packages using G.fast or FTTP technology.”

    Hit the nail squarely on the head with this starement Mark. This and a seeming unwillingness to roll out IPv6 as well which is a common complaint on the Plusnet forums as well.

    It’s a shame because (in my experience at least), they’ve been pretty good.

    1. Avatar photo AnotherTim says:

      They used to be good, but from my perspective they seem to have given up trying. No new products, broken billing system, support pretty much absent recently. Things that should be easy (e.g. closing an account, changing a direct debit, reporting a fault) often aren’t easy at all, and take weeks to resolve. I had several accounts with them, but I am migrating away as contracts come to an end.

    2. Avatar photo Tim says:

      They were bought by BT and it all went downhill from there.

    3. Avatar photo Matt says:

      Workplace, the system they use, was a nightmare before BT got involved. Which is ironic as BT were initially, or did want to use that for some their own stuff.

      It was shonky when I was there at the start of 2003/4 and only got worse from what I hear.

    4. Avatar photo david says:

      Matt, 2007-2012 for me. I remember the “BT are buying us” meeting – god that’s when all the fun and pride went out the place.

      Glad I left

    5. Avatar photo Ivor says:

      Not sure BT can be blamed for the lack of innovation given that BT themselves have done all the things Plusnet are being criticised for here – i.e. FTTP/G.fast, IPv6, modern CPE (needed for v6)

      Clearly not a market segmentation issue either – EE does G.fast and they’ve just released their latest router.

    6. Avatar photo Stewart B says:

      I literally left Plusnet for BT on Tuesday after 7 years. I had to do some awful router mucking around on the Plusnet Home Hub to allow my son and I to play online on separate Xbox consoles at the same time. Even then, certain games didn’t like this, Call of Duty Warzone for instance.

      The BT Smart Hub 2 allows us to do this, I believe due to IPv6. We’ll hopefully be able to order FTTP “soon” so I had no choice but to leave Plusnet.

      They were really excellent when I moved into my last house though. Openreach were dragging their feet about installing a phone line. At the time I couldn’t complain to Openreach directly so I moaned to Plusnet, who paid £180 for an urgent installation within 3 days, after waiting 2 months.

      I’ll miss them.

  2. Avatar photo Sheepdog says:

    When I queried the lack of FTTP/GFAST by emailing ceo around Xmas 2019, I had a reply stating they were planning to release products during 2020 but wanted to get them right instead of rushing them out.

    1. Avatar photo david says:

      And yet they had a trial for over a year where other ISP’s just rolled it out- what is there to get wrong?

  3. Avatar photo PN says:

    Meanwhile Plusnet seems to be slowly shooting themselves in the foot by failing to launch any ultrafast broadband packages using G.fast or FTTP technology.


    1. Avatar photo Sandra says:

      Ah there you are – see below 🙂

  4. Avatar photo Kyle says:

    Wow! Those after-contract prices are steep. Somebody has to fund all of these discounts. It just makes me respect companies that don’t hike the prices, later on. That’s more expensive than Zen, a quality ISP!

    1. Avatar photo Patrick says:

      Don’t ISPs have to offer the “New customer” rate when informing people that their contract is coming to an end? Or is that not part of the new regs?

  5. Avatar photo Sandra says:

    This will please Max – he will want 10Gbps for £20 a month with 30000 referrals.

    Or whatever else is in his head.

    1. Avatar photo MAX says:

      Mind your own business

    2. Avatar photo david says:

      Stop posting your crap everywhere and then it won#’t be LOL

      Retardis Moron

  6. Avatar photo Ryan says:

    For those who only get FTTC – No altnet, no virgin, no fttp the prices are not terrible.

    18 month contract isn’t great however the five pound fee for a static IP is good.

    Will see what prices are like on our Black Friday ISP switchover.

    1. Avatar photo Sandra says:

      Well it used to be free – but they had to make money back somehow..

  7. Avatar photo MCH says:

    Huh – all of the offer prices listed in this article appear to be wrong, as well as the offer duration.

    Plusnet are currently showing…

    Unlimited Broadband (ADSL) £18.99

    Unlimited Fibre (36Mb average) £23.99

    Unlimited Fibre Extra (66Mb average) £27.99

    With the two Fibre option there is an £10 ‘activation fee’.

    All three offers include a £70 ‘Plusnet Reward Card.

    All the offers appear to end midnight 14th July.

    1. Avatar photo MCH says:

      Ah – now I see – the prices in the above article are ‘affiliate marketing’ offers, via the links in the news article.

      I think the news article really ought to say that.

      The prices & rewards are different/rejigged compared to those currently being offered by going direct to Plusnet’s site (where their offers regularly get tweeked up and down every 7-14 days or so).

      The affiliate/news article prices are lower over 18 months contract, and save the activation fee on fibre options – however, some of those savings are clawed back with reduced ‘Reward Card’ values.

      You pays your money and you takes your choice.

  8. Avatar photo Roger says:

    For weeks, our whole town (in Cheshire) has been swarming with OpenReach contractors who are rolling out FTTP availability to the whole town, plus one other town not too far for here, with availability in September. I have been with PlusNet since ADSL first existed, but cannot get a commitment from them re FTTP, so if I want FTTP, which I do, then it looks like I have to leave. They really seem to be lagging behind, both with this and IPv6.

  9. Avatar photo PaPaw says:

    Although the deals advertise new customers only they are not. I’ve been a customer for over 12 years and was offered the new customer deals. I am now paying the equivalent of £10 (after £50 reward card and referrals discount) a month for line rental, unlimited broadband (ADSL) and evening and weekend calls.

    Wish they would do FTTP as it is available to me and before I got the offer through I was planning to leave to Zen for FTTP (BT had better offers but I need a static IP). On reflection I was not that bothered about the speed difference and decided to take the cheap deal instead.

Comments are closed

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