Full Fibre ISP Trooli Adds New Locations to UK FTTP Rollout Plan
Broadband ISP Trooli, which aims to reach 1 million premises with their gigabit-capable Fibre-to-the-Premises (FTTP) network by the end of 2024 (mostly across Kent, East Sussex, Berkshire, Buckinghamshire and Suffolk), appears to have recently added a number of new locations to the “coming soon” section of their rollout plan.
At present the alternative network (AltNet) provider, which employs around 200 staff and, at the last update, were still on course to cover 170,000 premises by around the end of 2021, intends to reach 400,000 premises in December 2022 (across c.300 towns and villages) and then 1 million by the end of 2024.
The operator originally started life with €30m in backing from the Connecting Europe Broadband Fund (CEBF) and £5m from NatWest, although this was recently boosted by a new £67.5m debt facility agreement (here) to help fund their expansion.
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However, one of our regular readers (credits Phil), has spotted that the operator recently added a number of new locations to their future rollout plan. For example, Applemore, Hythe, Lyndhurst and Marchwood have just appeared on their list for Hampshire (England) – the county itself is also, more generally, a fairly recent addition.
We’ve summarised all of their known and planned locations below (we haven’t categorised these by county). As you’d expect with such a big list, some of their gigabit broadband deployments are also being targeted by rival networks too.
Live & Taking Orders Locations
Ascot
Bagshot
Battle
Beck Row
Broad Oak
Cliffe Woods
Chestfield
College Town
Coxheath
Cranbrook
Crowborough
Cuxton
Darenth
Dymchurch
East Blatchington
East Peckham
Farningham
Five Ash Down
Goudhurst
Greatstone
Greenhill
Greenhithe
Hadlow
Halling
Hampton
Heathfield
Harrietsham
Headcorn
Herne Bay West
Higham
Holborough
Hoo
Horam
Horsmonden
Hythe
Istead Rise
Kate Reed Wood
Kings Hill
Kingsdown Park
Kingston (Lewes)
Kemsing
Lane End
Lenham
Lewes
Leybourne
Leybourne Chase
Little Sandhurst
Longfield
Lydd
Marden
Mariner’s View
Maynard’s Green
Meopham and Sole Street
Mildenhall
Mount Pleasant
New Barn
Newhaven
New Romney
North Ascot
North Halling
Old Hawkinge
Old Windsor
Otford
Owlsmoor
Oxenden
Palmarsh
Paddock Wood
Pembury
Saltwood
Sandhurst
Seabrook
Seaford
Seasalter
Shorne
Shoreham
Shorne Ridgeway
Sissinghurst
South Heighton
South Street
South Tankerton
Staplehurst
St Mary’s Bay
Studd Hill
Sunningdale
Sunninghill
Swalecliffe
Swanscombe
Tankerton
Uckfield
Upper Halling
Upper Higham
Wateringbury
West Malling
West Row
Windlesham
Worlington
Wraysbury
Coming Soon Locations
Addington
Applemore
Aylesham
Barham
Barkham
Beltinge
Bexhill
Bishops Waltham
Blean
Brasted
Bridge
Brenchley
Burwash
Burwash Common
Buxted
Boughton-under-Blean
Catsfield
Chippenham
Charing
Colden Common
Combs Ford
Cooden
Cookham
Croxton
Elmswell
Finchampstead
Flackwell Heath
Fordham
Four Marks
Great Missenden
Harbledown
Herne
Herne Bay South
Herne Bay East
Hersden
Hillborough
Hook
Hythe
Ickham
Isleham
Kingswood
Kesgrave
Langley Heath
Littlebourne
Little Kingshill
Loudwater
Lyndhurst
Matfield
Marchwood
Martlesham
Ninfield
New Alresford
Newnham
Odiham
Prestwood
Ropley
Ryarsh
Rye
Shawford
Shedfield
Soham
South Warnborough
Stowmarket
Stowupland
Sturry
Sundridge
Sutton Valence
Swanmore
Twyford
Upton Grey
Waltham Chase
Westbere
Westerham
Wetherden
Wickham
Wingham
Wooburn Green
Woolpit Green
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Bedfordshire, the forgotten county….
And finally my town is on a list for something other than slowly failing FTTC. Just hope trooli can move fast. While we’re not on openreach’s current list or VM’s plans. I suspect this will move things on there too given openreach’s record. (Phil)
(For the record I spotted this using one.network as trooli did something in Marchwood about a week ago – Oddly Marchwood is on Openreach’s Fibre first list).
They’re rolling out at a fast pace of knots it seems! They appear to announce a location and start building work relatively quickly and then complete the build not too long after.
Does seem to be some unhappy customers on the Facebook page (yeah I know it happens with any company) so they would do well to improve their customer service side of things for me to be interested if they came to my location. However, if I had both the option of Openreach FTTP or Trooli FTTP, I’d be choosing an Openreach service (cheaper and probably likely to be a faultless service – Trooli is still a bit of an unknown!).
I’ll believe it when I see it. Last year, Trooli leafletted my house and those around (in one of those target towns), offering FTTP. I bit hard but got a response that for technical reasons, they couldn’t deliver what the leaflet promised for technical reasons.
I interpret that to mean that there weren’t enough positive responses to be worth thre trouble of laying fibre.
I was delighted when Trooli announced and then started rolling out to our town – however since then it’s been a disaster.
My main issue with Trooli is no communication, I know people who cannot get FTTC at the cabinet is full so ordered with Trooli asap and they were confirmed in writing latest end of October – they are still waiting.
All communication is on your having to constantly chase them they never provide an update. A relative was due to get an install today and informed them they were in a 3rd floor flat – The installer turned up without a ladder so cannot run the fiber – another week wait due to incompetence.
Trooli annoying as a company, waiting without updates – no communication – Just awful so far.
Do better Trooli.
Thanks for the warning. Based on yours and tantalumburst’s warnings I better not go cancelling my rubbish FTTC service until I have a working FTTP service (and that’s if they do lay). Here’s hoping though!
“UK” rollout. Aren’t all these places are located in England?
As I used to remember watching TV in the old days:
“Except for viewers in Scotland”
Still some Trooli good news for folks getting access to their service.
Lots of small places on list, and places with VM already like Hythe.
Aylesham on the list but still no offering to Temple Ewell, Kearsney and River. Big clutch of residents, fairly standard to cable up. People have lousy FTTC speeds in the main, with no fttp.
I looked into Trooli as they are currently building in our area but they seem to have some very hostile pricing/requirements if you want anything other than basic Internet access.
For example, if you want a static IP you need to have a business plan – an extra £20+VAT /month on their lowest tier package.
If you want to use your own router, you’ll need a business plan, plus their ‘Bridge’ service – at an extra £25.00 + VAT per month.
Once the initial contract term is up, should their router (which is required) need replacing due to a fault, you need to purchase the replacement from them at a cost of:
£125.00 (residential)
£280 (business)
£250 (ONT)
(https://www.trooli.com/about-us/price-guide/)
Luckily my FTTC speed is enough that I’ll wait to see if Openreach come to our area in the future.
The problem I see with a lot of these ‘exclusive’ AltNets springing up is that they seem to be more focussed on construction/civils and don’t have the clue and/or inclination to run the retail ISP side of their operation when there is no competition. B4RN (and other similar community efforts) being the exception.