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Full Fibre ISP Trooli Adds New Locations to UK FTTP Rollout Plan

Thursday, January 13th, 2022 (12:01 am) - Score 1,848
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Broadband ISP Trooli, which aims to reach 1 million premises with their gigabit-capable Fibre-to-the-Premises (FTTP) network by the end of 2024 (mostly across Kent, East Sussex, Berkshire, Buckinghamshire and Suffolk), appears to have recently added a number of new locations to the “coming soon” section of their rollout plan.

At present the alternative network (AltNet) provider, which employs around 200 staff and, at the last update, were still on course to cover 170,000 premises by around the end of 2021, intends to reach 400,000 premises in December 2022 (across c.300 towns and villages) and then 1 million by the end of 2024.

The operator originally started life with €30m in backing from the Connecting Europe Broadband Fund (CEBF) and £5m from NatWest, although this was recently boosted by a new £67.5m debt facility agreement (here) to help fund their expansion.

However, one of our regular readers (credits Phil), has spotted that the operator recently added a number of new locations to their future rollout plan. For example, Applemore, Hythe, Lyndhurst and Marchwood have just appeared on their list for Hampshire (England) – the county itself is also, more generally, a fairly recent addition.

We’ve summarised all of their known and planned locations below (we haven’t categorised these by county). As you’d expect with such a big list, some of their gigabit broadband deployments are also being targeted by rival networks too.

Live & Taking Orders Locations

Ascot

Bagshot

Battle

Beck Row

Broad Oak

Cliffe Woods

Chestfield

College Town

Coxheath

Cranbrook

Crowborough

Cuxton

Darenth

Dymchurch

East Blatchington

East Peckham

Farningham

Five Ash Down

Goudhurst

Greatstone

Greenhill

Greenhithe

Hadlow

Halling

Hampton

Heathfield

Harrietsham

Headcorn

Herne Bay West

Higham

Holborough

Hoo

Horam

Horsmonden

Hythe

Istead Rise

Kate Reed Wood

Kings Hill

Kingsdown Park

Kingston (Lewes)

Kemsing

Lane End

Lenham

Lewes

Leybourne

Leybourne Chase

Little Sandhurst

Longfield

Lydd

Marden

Mariner’s View

Maynard’s Green

Meopham and Sole Street

Mildenhall

Mount Pleasant

New Barn

Newhaven

New Romney

North Ascot

North Halling

Old Hawkinge

Old Windsor

Otford

Owlsmoor

Oxenden

Palmarsh

Paddock Wood

Pembury

Saltwood

Sandhurst

Seabrook

Seaford

Seasalter

Shorne

Shoreham

Shorne Ridgeway

Sissinghurst

South Heighton

South Street

South Tankerton

Staplehurst

St Mary’s Bay

Studd Hill

Sunningdale

Sunninghill

Swalecliffe

Swanscombe

Tankerton

Uckfield

Upper Halling

Upper Higham

Wateringbury

West Malling

West Row

Windlesham

Worlington

Wraysbury

Coming Soon Locations

Addington

Applemore

Aylesham

Barham

Barkham

Beltinge

Bexhill

Bishops Waltham

Blean

Brasted

Bridge

Brenchley

Burwash

Burwash Common

Buxted

Boughton-under-Blean

Catsfield

Chippenham

Charing

Colden Common

Combs Ford

Cooden

Cookham

Croxton

Elmswell

Finchampstead

Flackwell Heath

Fordham

Four Marks

Great Missenden

Harbledown

Herne

Herne Bay South

Herne Bay East

Hersden

Hillborough

Hook

Hythe

Ickham

Isleham

Kingswood

Kesgrave

Langley Heath

Littlebourne

Little Kingshill

Loudwater

Lyndhurst

Matfield

Marchwood

Martlesham

Ninfield

New Alresford

Newnham

Odiham

Prestwood

Ropley

Ryarsh

Rye

Shawford

Shedfield

Soham

South Warnborough

Stowmarket

Stowupland

Sturry

Sundridge

Sutton Valence

Swanmore

Twyford

Upton Grey

Waltham Chase

Westbere

Westerham

Wetherden

Wickham

Wingham

Wooburn Green

Woolpit Green

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
9 Responses
  1. Guest says:

    Bedfordshire, the forgotten county….

  2. cheesemp says:

    And finally my town is on a list for something other than slowly failing FTTC. Just hope trooli can move fast. While we’re not on openreach’s current list or VM’s plans. I suspect this will move things on there too given openreach’s record. (Phil)

    (For the record I spotted this using one.network as trooli did something in Marchwood about a week ago – Oddly Marchwood is on Openreach’s Fibre first list).

  3. JamesP says:

    They’re rolling out at a fast pace of knots it seems! They appear to announce a location and start building work relatively quickly and then complete the build not too long after.

    Does seem to be some unhappy customers on the Facebook page (yeah I know it happens with any company) so they would do well to improve their customer service side of things for me to be interested if they came to my location. However, if I had both the option of Openreach FTTP or Trooli FTTP, I’d be choosing an Openreach service (cheaper and probably likely to be a faultless service – Trooli is still a bit of an unknown!).

  4. tantalumburst says:

    I’ll believe it when I see it. Last year, Trooli leafletted my house and those around (in one of those target towns), offering FTTP. I bit hard but got a response that for technical reasons, they couldn’t deliver what the leaflet promised for technical reasons.

    I interpret that to mean that there weren’t enough positive responses to be worth thre trouble of laying fibre.

  5. Ryan says:

    I was delighted when Trooli announced and then started rolling out to our town – however since then it’s been a disaster.

    My main issue with Trooli is no communication, I know people who cannot get FTTC at the cabinet is full so ordered with Trooli asap and they were confirmed in writing latest end of October – they are still waiting.

    All communication is on your having to constantly chase them they never provide an update. A relative was due to get an install today and informed them they were in a 3rd floor flat – The installer turned up without a ladder so cannot run the fiber – another week wait due to incompetence.

    Trooli annoying as a company, waiting without updates – no communication – Just awful so far.

    Do better Trooli.

    1. cheesemp says:

      Thanks for the warning. Based on yours and tantalumburst’s warnings I better not go cancelling my rubbish FTTC service until I have a working FTTP service (and that’s if they do lay). Here’s hoping though!

  6. yeehaa says:

    “UK” rollout. Aren’t all these places are located in England?

    As I used to remember watching TV in the old days:

    “Except for viewers in Scotland”

    Still some Trooli good news for folks getting access to their service.

  7. anonymous says:

    Lots of small places on list, and places with VM already like Hythe.

    Aylesham on the list but still no offering to Temple Ewell, Kearsney and River. Big clutch of residents, fairly standard to cable up. People have lousy FTTC speeds in the main, with no fttp.

  8. Andrew says:

    I looked into Trooli as they are currently building in our area but they seem to have some very hostile pricing/requirements if you want anything other than basic Internet access.

    For example, if you want a static IP you need to have a business plan – an extra £20+VAT /month on their lowest tier package.

    If you want to use your own router, you’ll need a business plan, plus their ‘Bridge’ service – at an extra £25.00 + VAT per month.

    Once the initial contract term is up, should their router (which is required) need replacing due to a fault, you need to purchase the replacement from them at a cost of:

    £125.00 (residential)
    £280 (business)
    £250 (ONT)

    (https://www.trooli.com/about-us/price-guide/)

    Luckily my FTTC speed is enough that I’ll wait to see if Openreach come to our area in the future.

    The problem I see with a lot of these ‘exclusive’ AltNets springing up is that they seem to be more focussed on construction/civils and don’t have the clue and/or inclination to run the retail ISP side of their operation when there is no competition. B4RN (and other similar community efforts) being the exception.

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