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Update Brings More Adverts to Sky’s Stream and Glass TV Service

Monday, Nov 21st, 2022 (10:28 am) - Score 5,320
Sky-Stream-Logo-and-Box-UK

Sky UK (Sky Broadband, Sky TV etc.) has reportedly rolled out a new update for their broadband-based Sky Stream and Sky Glass TV services, which means that customers of the service will now see even more adverts appearing both before on-demand shows start and mid-show during breaks.

Both IPTV services are special in that they make it possible to stream all of Sky’s live Pay TV channels and on-demand content over your existing broadband connection, without the need for you to install a satellite dish. But this also places them into competition with a different segment of the market – premium streaming services, where using adverts to generate extra revenue is less common.

However, Sky’s customers will already be familiar with ad breaks, and indeed their Sky Stream and Sky Glass products have had them since launch. But according to Cord Busters, ads on Sky’s native on-demand content were only visible before the start of shows and films – and even then, they were quite minimal. The recent update apparently changes that by adding ad breaks, with some on-demand shows/films now taking ad breaks several times an hour.

Customers can partially resolve this annoyance by paying an extra £5 per month for Sky’s Ad Skipping service (if you took their Sky Ultimate TV subscription then this was included free for the first 18-months of service). But this merely gives you the ability to ‘fast-forward‘ (up to x30 speed) through adverts, rather than completely remove them.

A Sky Spokesperson told ISPreview.co.uk:

“Since Sky Glass’ launch we’ve been gradually rolling out the capability to show adverts on Sky’s on demand content, just as we do on Sky Q, and most customers on Sky Stream and Sky Glass should now be seeing them.

For customers with Sky’s Ad Skipping pack, you can fast forward ads to get to the TV you love, faster across Sky channels, ITV hub, STV Player and All 4 – it does not remove adverts from content.”

The move is likely to annoy customers and, as we said earlier, it sits in stark contrast to the many other premium streaming services where adverts are not used or only used to help offer a cheaper subscription plan. On the other hand, if you’re familiar with Sky’s linear TV services of old, then it’s not a radical departure.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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Comments
30 Responses
  1. Avatar photo keeper says:

    SO they charge for a service but still put ads in?

    Just destroyed my chances of getting either service. I don’t agree with that

    1. Avatar photo DaveIsRight says:

      Sky have ALWAYS double dipped. For me this isn’t even the most egregious example from Sky. It’s the Box Office PPV adverts during the boxing or other PPV events that I can’t get over.

  2. Avatar photo Jonny says:

    “Customers can partially resolve this annoyance by paying an extra £5 per month for Sky’s Ad Skipping service”

    Haha, absolutely do one. It’s like nobody in this industry is trying to provide an alternative to piracy any more.

    1. Avatar photo Ad47uk says:

      As bad as paying extra for HD, rip off Sky once again.

  3. Avatar photo Jack says:

    I’m guessing this is why they gave existing customers another free 6 months of add skipping add on while they still workout how to force adds on you.

    @Mark on another note maybe worth poking Sky for the official answer as to why they’ve stopped glass / stream customers removing sports and movies from the app and now force you to phone in and go through the usual steps to try and stop you cancelling.

  4. Avatar photo Kyle says:

    The quote from Sky… “Should now be seeing them”. The audacity and brazen approach of a greedy business. The last time I checked, Sky wasn’t free. They expect you should pay a subscription and view their advertisements?

    I’ll never be a customer of those ethics.

    1. Avatar photo John says:

      yeah, I am pretty sure that the answer would be: without additional ads it would cost more… haha

      I just can’t imagine me paying £84 a month for linear tv crap full of repeats and ads.

  5. Avatar photo Sky believe in says:

    Sky have always been greedy, not happy with taking lots of £££££ from customers they also want them to sit through adverts as well.

    PS – To the @Sky_Team who monitor this website for negative comments, please don’t bother with your BS

  6. Avatar photo André says:

    Wow! I’ve always had the opinion that Sky were a bunch of overpriced money grabbers and this just seems to cement that opinion.

    It continues being a hard pass from me, FWIW… ‍♂️

  7. Avatar photo MilesT says:

    We now interrupt your advert stream with the programme.

    YoutTube has been on the same mission for a while…

    1. Avatar photo XGS Is On says:

      If you’re seeing ads YouTube is free. Sky isn’t. YouTube ads are excessive but at least they aren’t charging you to see them.

    2. Avatar photo aqx says:

      You can always just install a network based adblocker or even simply use a Turkish VPN to buy YouTube Premium for a few quid for the year and have no ads as long as you’re signed in.
      Always an alternative around it.

    3. Avatar photo Roger_Gooner says:

      I pay £11.99 per month for the upgrade to YouTube Premium in order to get ad-free videos. It’s worth it but not cheap.

    4. Avatar photo Peter says:

      Also the £11.99 fee for add free YouTube also gives you access to YouTube Music. So it’s a win win for me.

  8. Avatar photo Matthew Williams says:

    The issue with me for this why is it okay for NOW to have AD removal for a FEE but it’s not for Sky. I can’t think of a single other company that streams that charges you to fast forward through them all the rest remove them for an additional fee including ITV X which just launched

  9. Avatar photo JP says:

    Wow… Unbelievable … Almost like they are trying to destroy themselves from within

  10. Avatar photo Speak Some Sence says:

    paying for the privilege of watching ads, paying more ontop to cut ads out.. Crazy model!

    1. Avatar photo John says:

      Apparently that works, 50% of people watching tv are illiterates.

  11. Avatar photo chris says:

    Funny all those attacking sky for their pricing and features.

    It’s all optional. You don’t have to pay sky to watch tv, you can get an aerial and watch freebies, hook your tv to the satellite dish and watch freesat or use streaming apps.

    No one needs to pay sky, unless you want to.

    I’m on vm broadband, service is normally rock solid until the recent upgrade. Now I can’t stream anything without it being interrupted as buffers drain. Having sky q, I can at least rent an uhd movie from sky and watch it uninterrupted as it is saved to disk instead of streamed.

    1. Avatar photo André says:

      We are all aware that it’s optional, thankyouverymuch. That doesn’t mean we can’t express dismay and repulse for their business model!
      I only worry that the fad may catch on and I’ll soon be paying extra to fast forward Netflix adverts…

  12. Avatar photo Ray, Leeds says:

    This is why I won’t have pay TV, Sky or Cable why pay a subscription only to have adds forget it, I would like to see people wise up to the likes of Sky but I think it’s a bit late for that?

    1. Avatar photo Phil says:

      The same here. Never had any of those services and never will. I never understood why people willingly pay for these services just to have to sit through adverts.

      The advertising industry is the only industry that when supply exceeds demand and they can’t charge as much for their 30 second slots, they add more supply by increasing the amount of advertisements. I notice now that quite often on Channel 4 in the mornings they can’t sell any ad space, so they just advertise their own programs and because of the reduced times of the ad breaks we tend to watch Everybody Loves Raymond live whilst we have a bit of breakfast on these bleak mornings rather than news of doom and gloom. We wouldn’t bother watching if there were 5 minutes of ad breaks every 10 minutes! A shame though they’ve now increased the visibility of their 4HD logo which is annoying, it just seems the TV companies forget they need people to watch.

    2. Avatar photo anonymous says:

      Thats why people do their own Emby/Plex servers or watch online services where no logo inflicts visual vandalism to a programme and in some cases, screen burn to OLED TVs and any Plasma TVs still in use.

      Why watch adverts, on screen logos, talking over credit theme tunes/dialogue etc when you can have a clean feed?

  13. Avatar photo Mike says:

    Have to be a real chump to pay £26+ per month for mediocre content with ads.

  14. Avatar photo Karl says:

    Easy solution, pihole to block the ads. Would never buy a Sky TV anyway but my pihole blocks all ads across all streaming services bar youtube and best of all… it’s free. Can’t stand companies that charge for a service and then double dip with ads.

    1. Avatar photo DHCPv6 says:

      I was thinking pi-hole too when I read the article and was expecting to find more-or-less your very comment.

      But one thing I thought of is it not working. After-all, if you pay £5 for a 30x fast-forward through them as opposed to skipping full stop then surely that means the adverts are displayed in-line to the video so the pi-hole won’t do sh!t when it comes to blocking them.

      Then again what do I know. I personally do not watch stuff on streaming sites with the big exception being YouTube and that is only on my phone through Firefox with the lovely ublock origin enabled, meaning that I have no idea how Sky Glass or Stream actually are delivering their adverts.

  15. Avatar photo Phil says:

    What a stupid to put adverts on it while you pay lots of money on Sky. Everything become more GREEDY PROFITS!

  16. Avatar photo Badem says:

    Hence why I dont watch Live anymore, I record my shows and watch at time of my choosing and skip all the adverts.

  17. Avatar photo Saaj says:

    That sounds more or less inline with what Sky Q has. It has 3 mins of adverts and multiple ad breaks during VOD content. Frustrating when we pay as much as we do but it is what it is. At least on Sky Glass/Stream you can pay to ‘skip’ ads.

  18. Avatar photo spurple says:

    I cancelled my NowTV Cinema pass after the second movie I tried to watch started with an unskippable roll of ads.

    No thanks so long. iPlayer will just get more of my spare time.

Comments are closed

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