Utility Warehouse Joins CityFibre’s UK FTTP Broadband Network

Communications, insurance and energy provider Utility Warehouse (Telecom Plus) has today become the latest broadband ISP to join CityFibre’s growing national Fibre-to-the-Premises (FTTP) network to help reach more homes, which is being handled via their existing relationships with TalkTalk’s Wholesale division.

UW previously only sold fixed broadband and phone packages via Openreach’s (BT) national network, but today’s deal means that they’ll now be preferencing CityFibre’s network in areas where it’s available (3 million UK premises, with 2.7m Ready for Service).

CityFibre currently aspires to cover up to 8 million premises (funded by c.£2.4bn in equity and c.£4.9bn debt) – across over 285 cities, towns and villages (c.30% of the UK) – by the end of 2025 (here). The work is also being supported by various other UK ISPs, such as Vodafone, TalkTalk and Zen Internet etc.

The announcement notes that UW’s customer numbers recently broke through the 900,000 mark and the business is on track to welcome an extra million customers over the medium term. As part of that, their broadband base saw a near 10% increase in service numbers to 354,118 over the course of the year (to March 2023).

Stuart Burnett, Co-CEO of Utility Warehouse, said:

“Record numbers of households across the UK are turning to UW to benefit from big savings on their monthly bills and best in class service. Our partnership with CityFibre maximises TalkTalk Wholesale’s platform capability to provide an even better service to our customers so we can offer them the fastest and most reliable broadband in the UK straight to their front door. And unlike many other suppliers we also guarantee no mid-contract price rises.”

At the time of writing it doesn’t appear as if this change is being reflected on their website and T&C’s yet, since we can’t see any new packages being listed and their top tier is still a 500Mbps plan. But hopefully cheaper and faster options will soon follow.