O2 UK Offers More than Double Data Across All PAYG Plans
Mobile network operator O2 (VMO2) will today launch a “more than double data” offer across all of their Freesim and Pay As You Go (PAYG) style mobile plans (Big Bundles and Rolling Plans), which will see most of their SIM plans getting a big data allowance (mobile broadband) boost for no extra cost.
Big Bundles and Rolling Plans are both PAYG style SIM only tariffs that give you an allowance for calls, texts, and data. With a Big Bundle, you top up each month, and O2 exchanges the credit for your chosen Big Bundle. With a Rolling Plan, you set up paying for your monthly allowance using your debit or credit card (i.e monthly payments will be taken automatically, and your allowance will refresh).
At the time of writing we don’t yet have all of the details to hand on the new offers, but we understand that the promotion will run until 25th January 2024. The key changes have been summarised below, although we think that the data boost period may only last for 3-months and then it may revert to the old value (to be confirmed).
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Big Bundle
£10 for 20GB (was 8GB)
£15 for 50GB (was 25GB)
£20 for 120GB (Was 40GB)
£30 for 200GB (was 125GB)
Rolling Plan
£10 for 30GB (was 10GB)
£15 for 60GB (was 30GB)
£20 for 150GB (was 50GB
£30 for 250GB (was 150GB)
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Apparently VM customers have been unable to amend specific account details online for 17+ months now.
https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Can-t-change-my-contact-number/td-p/5030149
I tried updating my ‘Contact phone number’ just now and get the exact same error.
Unrelated to the topic, but I’ll look into that.
It’s not just contact numbers, its email addresses as well. The confirmation email link is always expired.
I’m looking to move from O2 as I have used them for 4 years and since they moved all virgin users over it’s crippled there system. I get 5g a lot and most times 4g with good signal but there data is totally crippled I get under 1mb a sec in most places and sometimes I can not send or receive data at all. This I had with three before I moved to O2 and now they have the same
Problem. So looking at voda and EE might even try three to see if they fixed anything So if using or going O2 check first because here in the northeast it’s useless in a lot of places in a 25m square radius. I will be moving regardless of there free offers they chuck at you.
After being with O2/Giffgaff and moving to EE it was like going from Dialup to Broadband. Couldn’t believe I’d put up with their lack of throughput speed for so long. EE coverage is noticeably better in rural areas also. They might be more expensive but very worth it.
It is similar in Southwest. Around citycentres of Plymouth and Exeter it is hopeless. It shows good 4g and 5g reception but nothing loads. It was bad already but moving Virgin customers to 02 finished it off. I gave up and went to Lebara (Vodafone) and the difference is night and day!
Mark, O2 and Vodafone have a mast sharing agreement. O2 controls the east and north, Vodafone controls the west and south. Each network is much better than the other within their control area, so I’m not surprised about your experience.
They could offer 500GB a month for a tenner but you wouldn’t be able to use it. The network is a disaster in terms of speeds.
Aren’t the o2 payg plans 4g only? I am pretty sure you can only get 5g if you purchase their pay monthly plans.
20GB for £10 is a decent offer that’s market average these days. I can only hope that after this promotion ends, O2 will know better than to roll back to their current pricing of 8 GB for £10, which I can only describe as obsolete
Id mobile
£8 30GB plus 1 months rollover.
Doesn’t take long to shop around.
O2 is over saturated with great signal but low bandwidth.
Three network is far more useable except in central London where it’s like O2 everywhere else.
The rolling plan promo is triple data for 3 months, but as usual it takes about 48 hours before the extra data is available during which time you have to use the original data meaning you cannot roll over as much.
In addition, the extra data was not added on, and customer services didn’t know anything about the promo, then a line supervisor said the promo was only for Virgin media which is rubbish – O2 need to bring their CS back to UK so staff know what promos are available and can some issues.
After a few weeks I still only have double data not the promised triple allowance.
Honestly if it wasn’t for 2 free coffees each week I’d use a different network, as I am fed up with clueless customer service staff based in India and South Africa, neither country can solve problems and sometimes make things worse.