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Vodafone UK Top 1.29 Million Broadband and 18.23m Mobile Users

Tuesday, Nov 14th, 2023 (7:29 am) - Score 2,720
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Mobile operator and UK ISP Vodafone has today released their Q2 FY24 financial results, which saw their fixed line broadband base grow more slowly to total 1.292 million customers (up by 27k in the Q2 vs 42k in Q1 FY24), while their mobile base increased to 18.242 million (up by 218k vs 104k in the previous quarter).

In terms of their UK fixed broadband base, the operator has continued to report good but slowing growth with a quarterly addition of 27,000 customers – thanks in part to being widely available across both Openreach’s and CityFibre’s national networks (i.e. their full fibre FTTP network coverage now reaches a combined 13.2 million UK households).

As for their mobile base, Vodafone reported a quarterly jump of 17,000 Pay Monthly customers (up sharply from the fall of -66,000 last quarter) and a sharp rise of 380,000 in Prepaid / PAYG customers (up from 170k last quarter). In addition, quarterly mobile broadband (data) usage across their UK network increased slightly to 457,580 TeraBytes (up from 428,072 TB last quarter).

Vodafone’s digital prepaid sub-brand VOXI also continued to grow as part of this, with 72,000 customers added during the H1 period.

NOTE: The Data usage figure above represents the sum of downlink and uplink traffic, all APNs (e.g. web, wap, corporate APNs, MMS), femto traffic (if applicable), inbound roamers and MVNOs – excluding data resulting from voice over LTE traffic.

Margherita Della Valle, Vodafone Group CEO, said:

“During the first half of the year, we have delivered improved revenue growth in nearly all of our markets and have returned to growth in Germany in the second quarter.

Vodafone’s transformation is progressing. Our focus on customers and simplifying our business is beginning to bear fruit, although much more needs to be done. We have also announced transactions to strengthen our position in the UK and exit the challenging Spanish market in order to right-size our portfolio for growth.”

Finally, the operator saw their quarterly UK service revenue increase to €1,421m (up from €1,401m in the previous quarter). The full report is here (PDF).

 

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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Comments
12 Responses
  1. Avatar photo Zakir Hussain says:

    If they added there sub brand which they own Voxi and Talk Mobile it would be more mobile users on there network

    1. Mark-Jackson Mark Jackson says:

      I think they already include those into the overall totals.

  2. Avatar photo Duncan says:

    I moved to Vodafone from EE in August, and I’m pleased with the coverage and performance despite someone at EE saying I would return to them after a few days!

    Probably will move the broadband across when Openreach or CityFibre switch on FTTP here. No point in switching at the moment to get the same, even though it would save a few pound.

  3. Avatar photo Anon says:

    > their mobile base increased to 18.242 million

    Yeah… they don’t need to merge with Three.

  4. Avatar photo Dangermouse says:

    I recently swapped back to VF from EE after 18 months contract ended and EE wanted a small fortune to renew and extra for roaming. Found EE service worsening and VF is actually surprisingly good after 18 months away. I have a dual SIM so adding a cheap smarty pay monthly SIM as a backup to VF and it’s still costing less than EE’s best renewal. Plus I get double mobile EU data when roaming!

  5. Avatar photo HammersmithOdeon says:

    Anybody on here use VF pro II? Thinking about ditching BT to take up the VF synchronous broadband, but can’t find any independent reviews of pro II anywhere!

    1. Avatar photo DD says:

      My understanding of the Pro II package is that you get their best hub and mesh network, but the actual connection to your home is the same quality. So you would be better off getting your own WiFi 6E router and/or mesh network as the actual connection into your home will be the same and getting the standard packages? I could be wrong and it might be the case that you get some additional benefits with Pro II (such as Static IP) but when I looked the cost wasn’t worth it as I have my own router.

  6. Avatar photo Lucian Munteanu says:

    I don’t recommend Vodafone . Biggest thieves. They rise prices when they want. I’m very happy because I finished contract with them . I never would make contract with them. Disgusting .

    1. Avatar photo Ad47uk says:

      That is one of the reasons I dropped them a few years ago and their customer service, Went to Plusnet for mobile as it was a better prince, changed to Smarty a couple of years ago or so and I am happy with them. If Three do merge with Vodafone then I will drop no doubt smarty as I hate Vodafone.

      Merging will be bad for mobile networks in this country, we will be left with less choice again.

  7. Avatar photo ToneDeaf says:

    I’m delighted with the Lebara service, having moved from a Vodafone contract. I wanted to stay on the Vodafone network due to good coverage both at home and my remote rural workplace.
    I’m not a heavy data user and have not noticed any of the suspected speed caps talked about.
    Great value overall along with the bonus of the plan allowance included for EU roaming.

    1. Avatar photo Richard says:

      Lebara are excellent

  8. Avatar photo bert says:

    Never had a good experience with vodafone, bills were always wrong and the customer service agents I have spoken to were complete liars.

    I sincerely hope that the merger gets blocked.

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