Isle of Man ISP Manx Telecom to Hike Prices by 5.5%
Broadband ISP and mobile operator Manx Telecom, which serves homes and businesses on the Isle of Man (a British Crown Dependency) in the Irish Sea between England and Ireland, has confirmed that many of their customers will be hit by annual “inflationary” price hikes of 5.5% from 1st April 2024 (down from 12.5% last year).
In a brief statement, the provider claims to have “made every effort to keep this increase to a minimum and will continue to honour our current prices up to 31st March 2024. We remain committed to providing high-quality telecommunications services and greatly appreciate your business.”
The full price change document can be downloaded here, and we’ve posted a general summary below.
Summary of the Key Changes
A summary of the 5.5% or specific tariff increases that apply, excluding VAT, from the 1st of April 24 are as follows:
➤ Fixed line rentals, including those with enhanced Service Care Levels
➤ All call setup charges increase from 22p to 23p, applies also to Talk Over Fibre, Talk Only, and SIP/VoIP tariffs
➤ Increase to Fixed call charge rates to all destinations by 1p or 5.5% whichever is greater (see table 6 overleaf)
➤ Legacy fibre broadband tariffs, Fibre provided prior to June 2022, including enhanced Service Care Levels
➤ All live and legacy copper broadband (xDSL) tariffs, including enhanced Service Care Levels
➤ All live mobile tariffs, including Smart, Essential and MyFamily mobile tariffs listed
➤ Mobile out-of-bundle call, data and SMS charges to all zones
➤ All Intelligent voice-hosted VoIP tariffs and services
➤ Paper billing charges increase by £0.50 to £3.50 please note a free e-Bill option continues to be available
General Exclusions
➤ Current on-sale fibre broadband tariffs launched post June 2022 are not impacted
➤ Operator, Directory Enquiry and Information Services (e.g. Speaking Clock) are not impacted
➤ The UK operator portion of non-geographic fixed and usage-based services are not impacted
➤ Low User Choice tariff rental, our social inclusion tariff, is not impacted
➤ Inclusive call periods are not impacted
➤ Router deferred payment charges are not impacted
The provider added that customers have a “right to terminate the affected part” of their contract with Manx Telecom, before adding this: “If you are within your minimum contract term period and have a valid reason to terminate our agreement prior to the contract end date, you may do so without incurring an early termination charge for the provision of affected services. If this applies, you will be able to cancel your affected contract up to and including 31st May 2024.”
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
« Shock as UK Broadband ISP Cuckoo Gives Some Customers the Boot UPDATE7
Leave a Reply
Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.
Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.
NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.
NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Latest UK ISP News
- FTTP (5556)
- BT (3521)
- Politics (2545)
- Openreach (2306)
- Business (2272)
- Building Digital UK (2248)
- FTTC (2049)
- Mobile Broadband (1981)
- Statistics (1791)
- 4G (1673)
- Virgin Media (1627)
- Ofcom Regulation (1469)
- Fibre Optic (1398)
- Wireless Internet (1395)
- FTTH (1382)
As much as i love reading the site why is the isle of man news listed? they are nothing to do with England or even part of the UK.
also note how much it actually costs to call the island from the uk!
Suppose any news on the new piece of wet string for Guernsey is off limits as well then!
So don’t read it if it doesn’t interest you.
in telecoms terms they actually are relevant. Ofcom / the UK is responsible for certain aspects, like the numbering plan (IOM/CI have area codes within +44) and radio spectrum management.
Both places also impose the UK TV licence and receive UK TV and radio alongside their own.
As Billy says, if something doesn’t interest you, then don’t read it. ISPreview has, since the very beginning, always covered bigger telecoms news on UK linked states, crown dependencies and so forth (e.g. Guernsey, Gibraltar, Falklands, Isle of Man etc.).
“As Billy says, if something doesn’t interest you, then don’t read it”
you’ve changed Mark just like the website has now its full of spammy ads (when not accessed via adblock) your attitude stinks, but i guess every bit of affiliate payment (half of the links you dont make clear, your attitude stinks this is a UK website hence the .co.uk domain i dont want news from a foreign state i want UK news. IOM isnt in UK (they have their own domain .im too) i see you have a new member of staff (Billy Shears) who seems to repeat your nonsense on a lot of posts.
this is my last reply on this topic and your website as i feel instead of being a UK based tech/telecom type site you seem to have become a worldwide site, why would i wanna read your cut and paste articles when i could go elsewhere that doesnt premote scammy ads.
furthermore your staff should be open that they work for you instead of hiding behind fake names etc.
Wonder how people migt go for broadband via satellite?
1/ How practical is to “informally share” a satellite connection among nieghbours? Does it need much more than reliable friends, some nous on connections, and readily practical lengths of ethernet cable?
2/ The middle of the Isle of Man is genuinely mountainous, would this lead to problems keeping satelillites in view? No problems over the sea of course.
Wonder how people migt go for broadband via satellite?
1/ How practical is it to “informally share” a satellite connection among neighbors? Does it need much more than reliable friends, some nous on connections, and readily practical lengths of ethernet cable?
2/ The middle of the Isle of Man is genuinely mountainous, would this lead to problems keeping satellites in view? No problems over the sea of course.