ISPA Start Hunt for the Best UK Broadband Providers of 2024

The UK Internet Service Providers Association (ISPA) has just kicked off their annual hunt for the best ISPs and internet companies ahead of their forthcoming 2024 awards event, which this time adds several new and refreshed categories (total of 17) to help reflect the trends and successes of the industry.

The winners of the previous 2023 awards event were unveiled back in November 2023 (here), which among other things saw several ISPs taking home more than one award across different categories (e.g. Hyperoptic, CommunityFibre and Brsk).

However, there have been a few big changes this year, such as via the introduction of the Best Rural Infrastructure and Best Urban Infrastructure categories, which are intended to represent the different deployments of fibre across the UK and will also replace the premises passed requirements of previous years.

In addition, the ISPA are hoping to commend organisations investing resources towards communities, people and the environment through the new Best Community Engagement, Best Sustainability and Best Diversity, Equity and Inclusion Awards.

Finally, business providers will be covered by the new Best SME ISP and Best Enterprise ISP awards, showcasing ISPs that offer quality business services to a range of customers. As ever, these and several other categories will undergo several “months of rigorous independent technical testing“, while a panel of 12 judges will also help to select some of the winners. The full list of categories now open for entry can be seen below.

2024 ISPA Award Categories

Best Channel Support

Best Communications Campaign

Best Rural ISP

Best Voice Provider – Amended

Best Urban Infrastructure – Amended

Best Rural Infrastructure – Amended

Best Consumer ISP (under 100k customers) – Amended

Best Consumer ISP (over 100k customers) – Amended

Best Enterprise ISP – New

Best SME ISP – New

Best Sustainability – New

Best Diversity, Equity & Inclusion – New

Best Community Engagement – New

Best Customer, Data and Network Security – Amended

Best Customer Experience

Registration for the 15 categories above is currently open until Tuesday 30th April (providers have to enter to be considered). The deadline for written entries is Monday 1st July. The Internet Hero and Digital Inclusion award registrations will open later in the year.

The winners will be crowned at the gala ceremony on 21st November in London in front of more than 475 guests from across industry. The event will be once again be hosted at the OWO Raffles Hotel on Whitehall with ticket sales due to start early next month.