» ISP News » 
Sponsored Links

ISP Hey! Broadband Freezes UK Prices in F&W Networks Areas

Thursday, Mar 21st, 2024 (1:39 pm) - Score 960

Customers of UK ISP Hey! Broadband, which caters for areas covered by F&W Networks new full fibre (FTTP) network, may be pleased to learn that the internet provider has committed to “freeze all prices” and all at a time when others have been increasing theirs by up to 9%.

Lourdes Saez, Hey!Broadband’s COO, said: “We believe fair pricing shouldn’t be a luxury; it should be a standard. Our customers are our priority, guiding every decision we make. In a landscape marked by escalating costs, we remain steadfast in our commitment to keeping broadband services accessible and affordable for all.”

Customers of the service typically pay from £23 per month for a 150Mbps (symmetric) package, which rises to £33 for 400Mbps and then £25 (discounted from £43) for 900Mbps on a 24-month term. Each package includes a router and free installation.

The underlying network from F&WN has so far managed to extend their gigabit-capable Fibre-to-the-Premises (FTTP) broadband infrastructure to cover 410,000 UK premises (RFS), including in various towns across West Sussex, Oxfordshire, Greater London, Buckinghamshire, Hertfordshire and Surrey etc.

Share with Twitter
Share with Linkedin
Share with Facebook
Share with Reddit
Share with Pinterest
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
Search ISP News
Search ISP Listings
Search ISP Reviews
4 Responses
  1. Avatar photo Big Dave says:

    F&W seem to have a rather scattershot approach. They’ve built the streets either side of us and missed our street out. A lot of places they’ve built in Banbury is overbuilt with Swish & Openreach, VMO2 are building too but they seem to be missing the places F&W have been (read into that what you will).

    1. Avatar photo Sussex Fibre says:

      They are overbuilding F&W in other places like Godalming and Horsham so not sure they will be interested in buying them

  2. Avatar photo Bob says:

    By its public accounts it appears to be making a lose

  3. Avatar photo anon says:

    I’ve been a user of Hey and F&W for over 2 years now, and overall, I’ve had a positive experience with their service and pricing.

    However, there are a couple of areas where I believe there’s room for improvement:

    – Despite advertising a 900Mb speed, my experience over the past two years suggests it’s closer to 600Mbit. I’ve conducted multiple tests, including downloading files via FTP from various reliable sources. While I used to consistently achieve speeds of 92-100Mb/sec, it has now decreased to around 50Mb/sec.

    – I’ve noticed that the support over the weekend is lacking or sometimes non-existent.

    When considering the company as a whole, it seems to me that their business model may have been designed for eventual sale rather than long-term sustainability. This observation may also apply to many other Altnet providers, given the current landscape characterized by overbuild and saturation in the market.

Comments are closed

Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
Gift: None
NOW £25.00
Gift: None
Virgin Media UK ISP Logo
Virgin Media £25.00
Gift: None
Vodafone UK ISP Logo
Vodafone £26.50 - 27.00
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
Gift: None
Large Availability | View All
New Forum Topics
By: The Wee Bear
By: The Wee Bear
By: meritez
By: The Wee Bear
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
Gift: None
Community Fibre UK ISP Logo
Gift: None
BeFibre UK ISP Logo
BeFibre £19.00
Gift: None
YouFibre UK ISP Logo
YouFibre £21.99
Gift: None
Hey! Broadband UK ISP Logo
Gift: None
Large Availability | View All
The Top 15 Category Tags
  1. FTTP (5649)
  2. BT (3547)
  3. Politics (2578)
  4. Openreach (2327)
  5. Business (2304)
  6. Building Digital UK (2263)
  7. FTTC (2054)
  8. Mobile Broadband (2015)
  9. Statistics (1815)
  10. 4G (1703)
  11. Virgin Media (1654)
  12. Ofcom Regulation (1485)
  13. Fibre Optic (1414)
  14. Wireless Internet (1410)
  15. FTTH (1382)

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact