Mobile operator and broadband ISP EE has updated their online “Tech Store“, which sells a mix of extra services and gadgets (e.g. TVs, games consoles, laptops etc.), to introduced “Tech Drops“. This is a new monthly scheme that sees their store “offer a huge saving on a limited amount of stock of the hottest tech“, purchased via their App on a “first-come-first-serve basis“.
For example, the first “Tech Drop” will be on the Beats Studio Pro headphones on 17th April 2025, which will be reduced to just £149 (less than half the price of the £349.99 RRP). Just to be clear, these monthly Tech Drops discounts will be available to both EE and non-EE customers via the EE App. But select existing EE mobile and home broadband customers “will be alerted up to 24 hours before each drop” (useful as there will be limited stock for the special sales).
Sam Kemp, Director of Gaming and Consumer Electronics at EE, said: “As part of our mission to offer customers access to the best tech, we’re excited to unveil our new monthly Tech Drops initiative. Launching this week, our first EE Tech Drop will give thousands of people the chance to make huge savings on one of the hottest pieces of tech on the market – but they must be quick as the deals only runs for a limited time period. All customers need to do is download the EE App and look out for the next Tech Drop.”
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I will never go anywhere near EE again. I was a happy EE customer until I transferred my number to their business branch Plan.com who promised to make me big savings on my mobile contract.
After returning from a holiday to the Caribbean I discovered they’d charged me £6,000 for 0.27 GB of data. Yes you read that correctly, not £60, not £600 but £6,000.
Neither EE or Plan.com will do anything to help me, obviously I need to find a solution to resolve this.
I believe plan.com are MVNO and not EE operated/owned? EE would have no say in how this pans out for you.
Yeah, sorry, but Plan has nothing to do with EE.
As Scott says, Plan is an MVNO.
It’s like complaining to OpenReach because your third-party ISP has overcharged you.
You may be well within your rights to argue that you’ve been missold a service, but you’d have to aim it squarely where the blame lies.
And that’s unfortunately not EE.
I’ve found EE to have the best customer service of the lot, and it’s why I’ve stayed with them in spite of them otherwise being the nasty little trolls that brought roaming costs back the moment Brexit hit.
It is EE’s problem. If EE value their reputation they should stop Plan.com selling contracts tied to the EE network.
I’ve read many horror stories of Plan.com tying people into inappropriate 3 year contracts then trying to charge them thousands of pounds to release then from the contracts.
When I log in as an existing customer I can never complete an order or upgrade. EE have no idea why and it’s the same for many others based on the complaints in their forum. EE prefer to lose sales than fix their shoddy IT. Reminds me of BA.
Same here, their ordering and billing system is a mess.
EE are far too expensive for what they offer…. Why can NVMO 1p mobile offer 50GB for £10 on a 30 day rolling contract (xmas offer that’s still going), having almost all the EE features, except RCS messaging on iOS, but core EE won’t go anywhere near this price/deal?
Get broadband with them and Unlimited is £14.50
The EE app is a bloated mess.
These kind of discounts make you think what the margin must be at RRP.